Johnson Tree Care

The Barn, Corner Farm, Copt Oak Road
Markfield
Leicestershire
LE67 9PJ

52.7124, -1.2938

Tree Surgeons

Listed under:  Tree Care / Tree Surgeons
100% recommended   Rating 9.8/10
35 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 35 reviews since 2015
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very satisfied"   more
 
" Second time I have used Johnson Tree Care. Would highly recommend."   more
 
" Johnsonís have been looking after our trees and hedge since 2014. I found the company in Yellow Pages, gave them a try, and have been doing our work ever since. I did not ask for a quote prior t...."   more
 
" Would recommend them to any one"   more
 
About Us



Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 97%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 97%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 83%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 3
Care 10
certainly 2
clean 3
cleared 3
Competitive 2
conifer 2
damage 3
definitely 3
efficient 6
efficiently 2
estimate 2
excellent 7
family 2
fantastic 2
friendly 8
garden 3
good 9
Great 5
guys 2
happy 3
hard 2
helpful 3
highly 2
invoice 2
Johnson 6
Johnsons 2
leaving 3
looking 2
lovely 2
neat 2
neighbours 2
people 2
performed 2
pleasant 2
polite 5
professional 7
property 4
quote 4
recommend 12
removal 3
removed 3
Richard 4
Second 3
service 8
standard 4
team 12
tidy 8
Tree 12
trees 7
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 2 1

Budget:  


Review 4 Jan 2018
Recommended by customer in LE10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.5457, -1.3802
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 Trees cut down and disposed of rubbish.
 
Cost: £300
 

"Very satisfied"
 
 
 
 


Review 18 Dec 2017
Recommended by customer in LE9
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
52.5258, -1.2166
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Various large trees removed. Logs cut for Fire wood and stacked.
 
Cost: £800
 

"Second time I have used Johnson Tree Care.
Would highly recommend."
 
 
Team:
Richard
 
 
 


Review 12 Dec 2017
Recommended by customer in LE11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.7645, -1.2240
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Trimming back of trees
 
Cost: £108
 

"Johnsonís have been looking after our trees and hedge since 2014.

I found the company in Yellow Pages, gave them a try, and have been doing our work ever since.

I did not ask for a quote prior to this work as I am happy with their charges.

The team who come are very professional and answer any queries I have.

I would be more than happy to recommend them."
 
 
Team:
Richard and Lisa run the company
 
 
 


Review 1 Dec 2017
Recommended by customer in LE18

 I'm: Male 

 I have known this business: 5 - 10 years 
52.5806, -1.0909
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cut the hedge at the bottom of the garden
 
Cost: £300
 

"Would recommend them to any one"
 
 
 
 


Review 18 Nov 2017
Recommended by customer in LE67
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.6827, -1.2621
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Two trees removed and treated in order for them not to grow again Two trees crown raised, large bush trimmed back Garden left in an excellent condition.
 
Cost: £720
 

"Will definitely use this company again as they were quick, efficient, tidy and did a really good job!!!!"
 
 
 
 


Review 23 Oct 2017
Recommended by customer in LE6
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
52.6734, -1.2507
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Conifer trees at front of garden were lopped.
 
Cost: £576
 

"Great service and great job. No hesitation in recommending the company."
 
 
Team:
Richard
 
 
 


Review 4 Oct 2017
Recommended by customer in LE67
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
52.6877, -1.3131
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Trimming several conifers and raising crown of large Ash tree
 
Cost: £325
 

"I have used this company several times now and Richard Johnson is always very professional and efficient. His team are friendly and conscientious and I would be happy to recommend them. The company is also meticulous about insurance and safety procedures and encourages their workforce to improve their training and qualifications. The team are very knowledgeable and give helpful advice regarding the care of my trees."
 
 
Team:
Richard Johnson and team
 
 
 


Review 13 Sep 2017
Recommended by customer in Le67
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.6692, -1.3182
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cutting back of various trees and shrubs

"Lads worked really hard and completed work to a good standard
Makes a change to get good local tradesmen at a reasonable price
"
 
 
Team:
Richard and team
 
 
 


Review 31 Aug 2017
Recommended by customer in LE67

 I'm: Male 

52.6882, -1.2716
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hedges trimmed (very High) to perfection, and a tree removed front of property
 
Cost: £240
 

"always reliable and a job well done"
 
 
Team:
Richard and team
 
 
 


Review 23 Aug 2017
Recommended by customer in LE11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
52.7667, -1.2539
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Trim and shape boundary hedges. Trim and shape specimen yew. Prune and trim an ornamental shrubbery. trim back overhanging branches on boundary.
 
Cost: £354
 

"we have use Johnsons Tree Care numerous times. They have always done a good job well and efficiently leaving the premises clean and tidy."
 
 
 
 

Back to top

» 2 1