D S Mackay Aerial and Satellite Services

Where reputations count.

9c Forrester Park Gardens
Edinburgh

EH12 9AQ

TV, Aerials & Satellite Engineers

www.digitalaerialsinedinburgh.co.uk

Email This Business

Tel 0131 3346885
Mobile 07811 329234

Listed under: TV & Satellite Servicing & Repairs, TV Aerial & Satellite Installation

86% recommended Rating 9.7/100
7 reviews since 2016

Satisfaction Ratings

Overall Rating	9.7 /10
Based on 7 reviews since 2016

Quality	10/10
The quality of the work was as expected and agreed

Tidy	9.7/10
There was little disruption and the site was left clear and tidy

Service	9.7/10
The team was friendly, helpful, considerate and professional

Value	9.4/10
The price represents value for money

Recent Reviews

" Very nice person. I was happy with it. Thank you." more

" The tradesman explained the various ways the job could be done and advised us what he thought would be best for us." more

" A good job well done." more

" Brilliant service and Douglas was friendly and explained what he was doing at all stages. He also took the old aerial and rubbish away after the job." more

About Us
Information provided by the business
Legal Name: Douglas Mackay.

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Review 2 Nov 2017 Recommended by customer in EH7 business D S Mackay Aerial and Satellite Services https://www.referenceline.com/tv_aerials_satellite_engineers-in-edinburgh-dsmackayaerialandsatelliteservices-60272

Satisfaction Ratings

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Customer Review

TV.

"Very nice person. I was happy with it. Thank you."

REPORT THIS REVIEW

Review 4 May 2017 Recommended by customer in EH4 business D S Mackay Aerial and Satellite Services https://www.referenceline.com/tv_aerials_satellite_engineers-in-edinburgh-dsmackayaerialandsatelliteservices-60272

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

"The tradesman explained the various ways the job could be done and advised us what he thought would be best for us."

REPORT THIS REVIEW

Review 28 Apr 2017 Recommended by customer in EH15 business D S Mackay Aerial and Satellite Services https://www.referenceline.com/tv_aerials_satellite_engineers-in-edinburgh-dsmackayaerialandsatelliteservices-60272

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Fixed faulty connection and re tuned 2 TVs.

REPORT THIS REVIEW

Review 28 Jul 2016 Recommended by customer in EH17 business D S Mackay Aerial and Satellite Services https://www.referenceline.com/tv_aerials_satellite_engineers-in-edinburgh-dsmackayaerialandsatelliteservices-60272

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New aerial installation.

"A good job well done."

REPORT THIS REVIEW

Review 3 May 2016 Recommended by customer in EH8 business D S Mackay Aerial and Satellite Services https://www.referenceline.com/tv_aerials_satellite_engineers-in-edinburgh-dsmackayaerialandsatelliteservices-60272

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

New TV arial installation including cables and bracket.

"Brilliant service and Douglas was friendly and explained what he was doing at all stages. He also took the old aerial and rubbish away after the job."

REPORT THIS REVIEW

Review 23 Apr 2016 No Recommendation by customer in EH10 business D S Mackay Aerial and Satellite Services https://www.referenceline.com/tv_aerials_satellite_engineers-in-edinburgh-dsmackayaerialandsatelliteservices-60272

Satisfaction Ratings


Tidy	8/10
There was little disruption and the site was left clear and tidy

Service	8/10
The team was friendly, helpful, considerate and professional

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

TV aerial - old cable removed and all checked and are renewed as stated. (As far as I can tell)

"Mr. Mackay arrived at the time arranged. He examined the aerial and gave his estimated cost.(An old cable was moving around the outside of a neighbour's window. This was removed)

Mr. Mackey was respectful and non patronising to me. 88 years old!"

REPORT THIS REVIEW

Review 16 Feb 2016 Recommended by customer business D S Mackay Aerial and Satellite Services https://www.referenceline.com/tv_aerials_satellite_engineers-in-edinburgh-dsmackayaerialandsatelliteservices-60272

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

T.V. aerial to be fixed to roof and connected to T.V.

"A very good service."

Team:
Victoria

REPORT THIS REVIEW

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