Davbro Builders

15 Waterfall Road
Brierley Hill
West Midlands
DY5 2QP

52.4634, -2.1257

VELUX windows

Listed under:  VELUX Windows Installation, VELUX Windows Repairs
100% recommended   Rating 9.9/10
10 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 10 reviews since 2016
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The initial estimate was based on conversations, emails and photographs that I provided. The figure was then firmed up after a site visit. The job was scheduled sooner than I originally anticipated...."   more
 
" Davbro were excellent, turned up as arranged and submitted a quote which was in line with the price suggested on the Velux website. The installation was completed to a very high standard. The team ...."   more
 
" I chose Davbro because of the excellent reviews. We wanted to replace several horrible Velux conservation windows that clearly shouldn't have been installed in the first place. Peter was friendly a...."   more
 
" Good people, quick and tidy."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 88%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 83%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 2
better 3
Builders 2
care 2
careful 2
carpets 2
clean 2
cleaned 3
Davbro 5
emails 2
estimate 2
excellent 3
finished 2
fitting 3
friendly 2
Good 2
great 2
happy 3
helpful 3
initial 2
installation 4
Peter 2
pleased 2
product 2
professional 3
Prompt 2
quality 3
quote 4
recommend 3
standard 2
tidy 3
Velux 2
visit 3
windows 4
workmen 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

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Review 7 Nov 2017
Recommended by customer in SY7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
52.4784, -2.6122
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting a Velux skylight in a very dark back bedroom.
 
Cost: £1540
 

"The initial estimate was based on conversations, emails and photographs that I provided. The figure was then firmed up after a site visit.

The job was scheduled sooner than I originally anticipated but I was pleased with that as we had been considering the project for a long time and were happy to proceed so quickly at a mutually agreed time.

The actual installation was completed in a day which was quicker than I had anticipated but very welcome.

The result was even better than we had hoped for in terms of the extra light in what had been a very dark room.

The quality of the work was excellent and the site was left clean and tidy.

We would have no hesitation in recommending Davbro to others and are considering using them for other projects ourselves.



"
 
 

Before

And after, ck02 polyurethane window

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Tim and Peter Davies
 
 
 


Review 1 Oct 2017
Recommended by customer in DY81
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.4516, -2.1503
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had three large loft windows replaced. We had contacted a number of companies but they failed to attend appointments to give a quote.

"Davbro were excellent, turned up as arranged and submitted a quote which was in line with the price suggested on the Velux website.

The installation was completed to a very high standard. The team of three were very professional and cleaned up well after each day. We are delighted with the new windows and the quality of the work. We would highly recommend Davbro Builders."
 
 

Roto window replacement

Velux replacement window
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Pete and team.
 
 
 


Review 3 Apr 2017
Recommended by customer in WV16
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.5635, -2.4304
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace existing unsuitable Velux conservation windows with modern equivalents.
 
Cost: £6500
 

"I chose Davbro because of the excellent reviews. We wanted to replace several horrible Velux conservation windows that clearly shouldn't have been installed in the first place. Peter was friendly and very helpful when discussing our requirements. Very prompt with the estimate and was quite happy to go through that with us. To be honest we underestimated the work involved! Five days of hard work and seven windows replaced. The new windows are so much better in both appearance and use. We opted for triple glazing, so much quieter and no condensation to drip on us anymore!. They even have the conservation bar on the outside! Work was done to a high standard, and they took great care to protect our carpets, etc. They cleaned up at the end of each day and even painted! If you are looking for a Velux installer then don't go anywhere else!"
 
 

Upgrade to new polyurethane windows

Upgraded window

Upgraded windows
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Peter, Tim, Dave
 
 
 


Review 14 Mar 2017
Recommended by customer in WR9
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
52.3252, -2.1590
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace existing old velux with new solar powered velux.
 
Cost: £580
 

"Good people, quick and tidy."
 
 

New upgrade to solar Integra

New Integra windows fitted with blinds
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 


Review 10 Oct 2016
Recommended by customer in DY6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.4959, -2.1475
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A Velux unit was fitted on our pitched roof 8years ago, recently I noticed water marks & water started to leak into the kitchen below, causing worry & damage.i then started a journey to find a bldg who would help. What a catalogue of theories I had & quotes, I then got in touch with Velux who recommended Davbro builders.
 
Cost: £250
 

"From the intial visit I was impressed by peters' honesty & straight talking. The problem was the installation & Peter & his brother Tim,equally as professional, came & refitted the window & put right an initial bad fitting.

I would strongly recommend them to any consumer, a breath of fresh air in today's climate of rogue workmen.

"
 
 

Repair to under felt, badly fitted
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Peter& Tim
 
 
 


Review 17 Sep 2016
Recommended by customer in DY2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.4941, -2.0764
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To take out an existing light tube and replace it with a Velux roof window in an internal bathroom.
 
Cost: £14
 

"The company started on agreed date and the duration of the work was agreed and delivered on time . The work was done in a fairly restricted area but the finish was superb. Both my wife and I are extremely happy with the product supplied and the way the work was carried out and finished.
Very friendly workmen could recommend them to anyone."
 
 

New installation
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Thanks Peter and Ian
 
 
 


Review 7 Sep 2016
Recommended by customer in SY3
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
52.7114, -2.8101
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full replacement of two velux Windows.
 
Cost: £1660
 

"I'm very pleased with the work completed. Davbro were very helpful from the start, promptly responded to all emails and answered all questions.

The quote they provided me was much better than others I had received from similar companies and the quality of the work looks great.

They were all very pleasant and left everywhere very tidy, taking away all the old windows and packaging, even hoovered the carpets after they had finished.

couldn't ask for anything else. Exceeded all expectations."
 
 

Replacement underway

Finished window
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Pete
 
 
 


Review 21 Aug 2016
Recommended by customer in B60
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
52.3478, -2.0116
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Davbro Builders Fitting solar powered velox (black out) blinds to 4 skylight windows in the roof of our Church - other contractors said this was a difficult job which would be expensive
 
Cost: £1020
 

"Davbro Builders did a careful survey of the the job and provided a competitive (inclusive) quote for fitting automatic (solar powered) velox blinds - they were very safety conscious using a 'tower platform' when other contractors proposed using ladders - they cleaned the whole area around the windows before starting installation - the completed installation worked brilliantly first time - they were very care in errecting the tower - there was no damage to Church or fittings and no mess for us to clean up afterwards - all rubbish was removed - they were courteous and professional at all times - we would use them again in the future for any building work"
 
 

Upgrading blinds to solar powered black out blinds.
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Peter Davies and his assistant Dave
 
 
 


Review 24 Jul 2016
Recommended by customer in Dy83
52.4405, -2.1639
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Velux Windows replacement

"Prompt visit to measure and quote Good communication regarding delivery and fitting Careful and respectful while fitting. Clear and helpful demonstration of the product Sympathetic follow up contact. "
 
 
 
 


Review 2 Jun 2016
Recommended by customer in WR9
52.3252, -2.1590
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 vleux replacements, 2 larger new velux, 2 tile roof vents.

"Job completed professionally and on time. "
 
 
 
 

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