skylightfitters.com

6A Diamond House, 179 to 198 Lower Richmond Road
London

TW9 4LN

51.4686, -0.2788

VELUX windows

Listed under:  VELUX Windows Installation, VELUX Windows Repairs
97% recommended   Rating 9.7/10
29 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 29 reviews since 2015
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.2/10 Tidy Rating 9.2
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent highly skilled and enthusiastic team Final result exceeded all my expectations. Finished on budget and on time. The end result artistically blended into the existing 1870 exposed beam envi...."   more
 
" There are lots of velux installers in our area but after getting a number of quotes I decided to go with Skylightfitters.com. Initially I was slightly alarmed by the fact that they wanted me to pay th...."   more
 
" I can't comment on the price Skylight Fitters charged. I was so relieved to find a firm that answered my call, sent a surveyor, agreed a date promptly, turned up, sent colleagues who proved delightfu...."   more
 
" The work was carried out at the agreed price, at the time agreed and within the estimated time. The engineers were considerate, tidy and carried out the work thoughtfully and with care. I was very hap...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 3
advised 2
agreed 3
Ali 7
answered 2
arrived 2
best 3
budget 2
business 2
care 2
carefully 3
clean 2
colleagues 3
com 2
courteous 2
Definitely 3
efficient 6
efficiently 2
email 2
engineer 3
especially 2
Excellent 3
existing 3
extremely 2
fitted 4
Fitters 7
friendly 4
good 5
Great 6
happy 4
helpful 5
highly 4
installation 5
installed 6
polite 4
professional 8
quick 5
quickly 4
recommend 10
recommending 3
result 3
service 7
Skylight 10
skylightfitters 3
standard 3
team 7
tidy 4
Velux 9
Window 8
windows 7
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 6 Sep 2017
Not Recommended by customer in SW8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
51.4788, -0.1189
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of 5 individual roof lights and 16 skylights to a bespoke design

"Excellent highly skilled and enthusiastic team
Final result exceeded all my expectations. Finished on budget and on time.
The end result artistically blended into the existing 1870 exposed beam environment .
The tream were a delight to meet and have working in our house.
Always on time always working on time and without mess.
The perfect combination of skill, function and design."
 
 

16 no of velux windows in combination by skylightfitters.com

Amazing design

Fantastic choice for light and air ventilation
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Ali, Asha, Peter, Dave
 
 
   Business Reply:

Dear Professor B

I am so thankful and proud of your beautiful comments we are really appreciated of your order and ARTIN SKYLIGHT teams are always at your service.

Regards
Ali
 


Review 15 Jun 2017
Recommended by customer in SE3
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.4832, 0.0101
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of two roof windows into a ground floor kitchen extension
 
Cost: £2300
 

"There are lots of velux installers in our area but after getting a number of quotes I decided to go with Skylightfitters.com. Initially I was slightly alarmed by the fact that they wanted me to pay the whole cost of the installation in advance but after scanning the web carefully I couldn't find anything negative about this company at all. Anyway, the installers were really nice guys who have done a brilliant job at a very good price. I am delighted with the end result.
"
 
 
 
 


Review 13 Jan 2017
Recommended by customer in SW6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.4767, -0.2206
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Skylight fitters replaced two worn-out Velux windows at the top of my house. They did this when they said they would, were pleasant and charming, and left no mess. I''d happily recommend them.

"I can't comment on the price Skylight Fitters charged. I was so relieved to find a firm that answered my call, sent a surveyor, agreed a date promptly, turned up, sent colleagues who proved delightful, did the job and left nothing apart from two new windows to indicate that they had ever been in the house that I asked them to do the job. They did it to my complete satisfaction. It is a family-run business, and most efficient."
 
 
Team:
Hamed and Oresh
 
 
 


Review 5 Dec 2016
Recommended by customer in TW12
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.4267, -0.3721
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of two new Velux windows and servicing of three others
 
Cost: £3380
 

"The work was carried out at the agreed price, at the time agreed and within the estimated time. The engineers were considerate, tidy and carried out the work thoughtfully and with care. I was very happy with the work, the result and with my whole dealings with the company. Oh, and Jourdan in the office was extremely helpful and very organised as well.

I would happily use this company again.

"
 
 
Team:
Jourdan and the installing engineers
 
 
 


Review 19 Jul 2016
Recommended by customer in sw15
51.4656, -0.2155
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
new skylight

"A very helpful and efficient firm. They gave me advice on what was the best type of skylight window. It is a joy to have the new skylight they recommended which is a solar powered window that shuts itself if there is rain. The firm came to do the job on time and left the sight very tidy. I would recommend them too anyone needing this work done."
 
 
 
 


Review 14 Jul 2016
Recommended by customer in N4 2
51.5628, -0.0998
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Skylight replacement and enlargement

"Skylight Fitters was wonderful from start to finish. We wanted to open up our kitchen but were unsure the best way to do it. An engineer came out promptly for a site survey. He listened to what we wanted and advised us on the best options. The team that did the work was professional and very pleasant (they even brought croissants for everyone one morning!). All of our communications, both email and telephone, were pleasant and questions were answered promptly & comprehensively. We had a couple follow up questions after the job was finished and received the same service. Definitely recommend!"
 
 
 
 


Review 27 Jun 2016
Recommended by customer in SW2
51.4559, -0.1214
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace window and fix leak

"I had a leak around a skylight in my bathroom. Skylight Fitters couldn't find the source of the leak initially so recommended that I replace the skylight, as they thought the old wood window (not ideal for a bathroom) may have been the cause. They fitted a new pvc window which looks much better. Unfortunately the leak came back, but Ali and his team came round several times, at weekends and at no extra cost, until the cause (a roof tile with a hole in) was found and fixed. They were very friendly and professional and I am very grateful for their perseverance and responsiveness. Thank you!"
 
 
 
 


Review 20 May 2016
Recommended by customer in HA6
51.6152, -0.4222
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
VELUX SKYLIGHT WINDOW FITTED

"I made an initial inquiry to Skylight Fitters ( whom we verified with the Velux Window company as an experienced authorised Velux windows installer ).I spoke to the receptionist who told me to take measurements of the existing window and email them a few pictures of the window from inside and outside the house so Skylight Fitters can send me an accurate quotation ( which included an initial site inspection by the fitter prior to order and Installation ). A mutual date was agreed for the installation. The fitter who was assisted by two colleagues were punctual,polite and efficient."
 
 
 
 


Review 8 Apr 2016
Recommended by customer in SE24
51.4554, -0.0897
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 6/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting of blackout blind

"The engineer arrived on time and completed the work efficiently and carefully"
 
 
 
 


Review 16 Mar 2016
Recommended by customer in SW11
51.4634, -0.1518
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting three Velux blinds

"Great service in fitting three Velux blinds and keeping us updated as to delivery times. The results look amazing."
 
 
 
 

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