Shadow Blinds Ltd

Unit E, Newark Road South
Glenrothes
Fife
KY7 4NS

56.1850, -3.1449

Window Blinds Sales & Installation

Listed under:  Window Blinds
98% recommended   Rating 9.9/10
230 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 230 reviews since 2013
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very happy with quality of product and fitting."   more
 
" Very quick efficient and tidy worker."   more
 
" The person who came to do the job there and then was very professional and polite. Could not provided a better service."   more
 
" The fitter did not ask regarding the controls to open-shut the blinds. They are fal too short-tight."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 98%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 95%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

ago 3
arrived 3
better 4
blind 6
Blinds 46
called 3
class 5
clean 4
courteous 3
customer 3
delighted 4
early 3
efficient 25
efficiently 4
Excellent 32
explained 4
extremely 5
fast 9
finish 5
fitted 20
fitter 10
fitters 3
fitting 13
friendly 18
friends 5
good 33
Great 13
happy 16
helpful 13
highly 6
installation 4
installed 4
just 3
look 4
man 8
mess 3
nice 5
Pleased 8
polite 11
product 5
professional 11
quality 15
quick 43
quickly 15
recommend 15
satisfied 7
service 57
Shadow 16
Super 6
tidy 6
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 22 Mar 2018
Recommended by customer in KY11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.0318, -3.3537
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fitting of window blinds.
 
Cost: £594

"Very happy with quality of product and fitting."
 
 
 
 
 
 


Review 12 Mar 2018
Recommended by customer in KY5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.1322, -3.3050
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 9 Mar 2018
Recommended by customer in KY11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.0668, -3.4507
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vertical blinds to two windows record and charge slats to 3rd and 6th vertical blind.
 
Cost: £421

"Very quick efficient and tidy worker."
 
 
 
 
Team:
Eddie Mathieson
 
 
 


Review 27 Feb 2018
Recommended by customer in KY6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
56.1996, -3.1871
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace blind 'end' bit that had fallen down.
 
Cost: £20

"The person who came to do the job there and then was very professional and polite. Could not provided a better service."
 
 
 
 
 
 


Review 26 Feb 2018
Recommended by customer in KY7
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
56.2088, -3.1757
 
 
Satisfaction Ratings
 
Quality 7/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The fitter did not ask regarding the controls to open-shut the blinds.
They are fal too short-tight."
 
 
 
 
 
 


Review 23 Feb 2018
Recommended by customer in KY4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.1033, -3.3550
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 16 Feb 2018
Recommended by customer in KY12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.0728, -3.4360
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
No hassle and an very helpful fitter!
 
Cost: £1300

"Would definitely recommend Shadow Blinds."
 
 
 
 
 
 


Review 15 Feb 2018
Recommended by customer in KY1
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.1679, -3.1415
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
5 New blinds and fittings.
 
Cost: £548

"I was very happy with the service i received.
All staff were excellent and very helpful.
I would highly recommend your company.
"
 
 
 
 
 
 


Review 7 Feb 2018
Recommended by customer in KY15
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
56.2514, -3.2104
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit and supply 2 x vertical blinds.
 
Cost: £170

"Efficient and courteous service from start to finish."
 
 
 
 
 
 


Review 26 Jan 2018
Recommended by customer in KY15
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.2843, -2.9059
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roller blind (battery operated)
Fitted to lounge window.
 
Cost: £239

"We were surprised and delighted with the short time-frame between ordering and fitting the blind-literally just one week!
The blind is good quality yet reasonably priced.
A highly professional service from start to finish."
 
 
 
 
 
 


Review 22 Jan 2018
Recommended by customer in KY7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.1751, -3.1533
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Measure,manufacture & fit bathroom blind.
 
Cost: £149

" Excellent service.Blind is perfect, just as ordered."
 
 
 
 
 
 


Review 11 May 2017
Recommended by customer in KY7
56.1751, -3.1737
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit new window blinds. Price paid acceptable.
 
 
 
 
 


Review 27 Apr 2017
Recommended by customer in KY12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
56.0572, -3.4978
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Manufacture and fit
4 x vertical blinds
3 x roller blinds
 
Cost: £720

"Pleased with the blinds/fitting and assessment."
 
 
 
 
 
 


Review 26 Apr 2017
Recommended by customer in KY15
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
56.2520, -3.1834
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Making and fitting three roller blinds.
 

"On the whole, we were very pleased with the work carried out. Our only reason for not giving full marks is because we were given a time window of 9 -1 and the fitter arrived at 3 pm.
He was delayed due to problems with the previous customer.
We had to call the company to find out what was happening twice. It would have been nice if they could have kept us better informed."
 
 
 
 
 
 


Review 6 Apr 2017
Recommended by customer in KY8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.1955, -2.9955
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitted blinds to 7 windows.
 
Cost: £955

"Fitter was very helpful, forgiving when I was a little late! But were mannered and took pride in his work 10/10. Sales lady was not overbearing, but very and professional 10/10."
 
 
 
 
 
 


Review 6 Apr 2017
Recommended by customer in KY4
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
56.1130, -3.3484
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Seven verticle blinds fitted and one roller blind
 
Cost: £508
 
 
 
 


Review 16 Feb 2017
Recommended by customer in KY12
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.0754, -3.4309
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting new blinds to windows.
 
Cost: £925

"Very pleased with service and quality - would recommend."
 
 
 
 
 
 


Review 3 Feb 2017
Recommended by customer in KY5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.1314, -3.3069
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 11 Jan 2017
Recommended by customer in KY15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.3134, -3.0254
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of vertical blinds with new ones in a different colour.
 
Cost: £134

"We had intended to have vision blinds installed in our kitchen. Sean came to call and explained that vision blinds would not be appropriate for us.
He gave us a very reasonable alternative, arranged an installation date and the firm were very helpful in accommodating our request for an earlier time. Ross, the installer was very efficient, friendly and helpful. The blinds look great and we're planning to get more. Unreservedly recommend Shadow Blinds."
 
 
 
 
Team:
Sean Ross
 
 
 


Review 19 Dec 2016
Recommended by customer in KY13
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.2180, -3.4266
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Blinds for 2 X roller 6 X slatted.
 
Cost: £775

"Excellent work-our small crease on fitting the main bedroom roller blind."
 
 
 
 
 
 

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