Double Glazing Repair UK

9 Romsey Road
Nursling
SOUTHAMPTON
SO16 0XW

50.9518, -1.4678

Windows & Conservatories

Listed under:  Conservatories, Double Glazing, Glass / Glazier / Glazing, Windows / Window Fitters
100% recommended   Rating 10/10
4 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 4 reviews since 2016
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" They came to give an estimate for the work and we subsequently agreed a date for the work to be done. Ian arrived promptly at the time agreed and made sure that carpet etc was well protected and kept ...."   more
 
" I cannot recommend Ian from Double Glazing Repair UK highly enough. His professionalism, courtesy and respect for our house was exemplary. Before the work I obtained a number of quotes, and whilst his...."   more
 
" This was a job very well done by a very competent and friendly person. I'm very pleased with the result"   more
 
" Very pleased with the professional work undertaken. Clean and tidy. Would highly recommend. Already booked for more work to be done!"   more
 
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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

clean 2
highly 2
Ian 2
pleased 2
recommend 3
tidy 2
agreed 1
arrived 1
aspects 1
best 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 21 Aug 2017
Recommended by customer in SO45
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
50.8599, -1.3895
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New rollers on patio door.
 
Cost: £180
 

"They came to give an estimate for the work and we subsequently agreed a date for the work to be done. Ian arrived promptly at the time agreed and made sure that carpet etc was well protected and kept everything clean and tidy. The job was completed within a couple of hours and to agreed price.
Rollers were well fitted and the door was also cleaned for us. Ian was very pleasant and I would definitely recommend their service."
 
 
Team:
Ian
 
 
 


Review 14 Dec 2016
Recommended by customer in PO13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
50.7945, -1.1936
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The work involved the replacement of blown double glazed windows and patio doors, and the replacement of patio rollers
 
Cost: £1100
 

"I cannot recommend Ian from Double Glazing Repair UK highly enough. His professionalism, courtesy and respect for our house was exemplary. Before the work I obtained a number of quotes, and whilst his was not the cheapest he was clearly the best choice on all aspects. Thank you."
 
 
Team:
Iain Frampton
 
 
 


Review 5 Jul 2016
Recommended by customer in SO30
50.9270, -1.3302
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace blown windows, make good polycarbonate roof

"This was a job very well done by a very competent and friendly person. I'm very pleased with the result"
 
 
 
 


Review 18 Apr 2016
Recommended by customer in SO45
50.8553, -1.4027
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair and realign French doors

"Very pleased with the professional work undertaken. Clean and tidy. Would highly recommend. Already booked for more work to be done!"
 
 
 
 

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