Safestyle UK Ltd

Style House, 14 Eldon Place
Bradford
West Yorkshire
BD1 3AZ

53.7998, -1.7598

Windows & Conservatories

Listed under:  Double Glazing, Glass / Glazier / Glazing, Windows / Window Fitters
0% recommended   Rating 2/10
1 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
2 /10 Overall Rating 2.0/10
Based on 1 reviews since 2016
 
 
 
Quality 2/10 Quality Rating 2.0
The quality of the work was as expected and agreed

 
Tidy 2/10 Tidy Rating 2.0
There was little disruption and the site was left clear and tidy

 
Service 2/10 Service Rating 2.0
The team was friendly, helpful, considerate and professional

 
Value 2/10 Value Rating 2.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Had windows fitted , none of them were level ,the bathroom one you could actually see outside through a gap where it wasent fitted properly , they took all the rendering around outside windows off , w...."   more
 
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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 




Customer Reviews
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Review 20 Jul 2016
No Recommendation by customer in Ip16
52.0825, 1.1324
 
 
Satisfaction Ratings
 
Quality 2/10
The quality of the work was as expected and agreed
Tidy 2/10
There was little disruption and the site was left clear and tidy
Service 2/10
The team was friendly, helpful, considerate and professional
Value 2/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Windows fitted

"Had windows fitted , none of them were level ,the bathroom one you could actually see outside through a gap where it wasent fitted properly , they took all the rendering around outside windows off , which should not of been touched , so that will cost to put right , plastering well still have all there hand prints all down one of the walls it was awful, they put cills on so a cupboard wouldnt open , even had a surveyor round plus more people from safestyle actually saying what a bad job it was ,came back to put things right , was impossable and now im left with a big bill , too , be warned "
 
 
 
   Business Reply:

We are sorry to learn that you remain displeased on completion on the work. You will have been made aware of the way that you can escalate, however this information is also readily available on the Safestyle website, www.safestyle-windows.co.uk, as is a copy of our Customer Charter and Complaints Handling Process, should you remain dissatisfied.
 

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