Sash Smart

Weatherill House, New South Quarter, 23 Whitestone Way
Croydon
Surrey
CR0 4WF

51.3746, -0.1157

Windows & Conservatories

Listed under:  Conservatories, Double Glazing, Glass / Glazier / Glazing, Windows / Window Fitters
100% recommended   Rating 9.9/10
15 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 15 reviews since 2016
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" amazing service second to none. as a distance landlord they made the process so easy i never had to go to the flat once"   more
 
" Chris and his team turned up on time (normally early!), having had a bit of work done recently this is unusual!. I had a few questions regarding the work they were doing and how/why their quotes ...."   more
 
" Very professional, great job and cleaned up after themselves. Would not hesitate to recommend."   more
 
" Sash Smart were recommended to me by another window company. They were extremely professional and polite and the standard of work was of a high standard. They cleaned up after themselves, and I woul...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 




Customer Reviews
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Review 25 Jul 2016
Recommended by customer in SW8
51.4685, -0.1499
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
sash windows

"amazing service second to none. as a distance landlord they made the process so easy i never had to go to the flat once"
 
 
 
 


Review 14 Jul 2016
Recommended by customer in Sw11
51.4583, -0.1588
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replaced sash Windows

"

Chris and his team turned up on time (normally early!), having had a bit of work done recently this is unusual!. I had a few questions regarding the work they were doing and how/why their quotes differed from the other ones that I had received. They use really good quality wood that will last longer than the wood that some other companies use and I like to be as environmentally friendly as possible. The team who fitted the windows were really polite, no mess was made and they finished ahead of schedule. I am really happy with our new windows and have already recommended them."
 
 
 
 


Review 7 Jul 2016
Recommended by customer in W12
51.5004, -0.2340
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of spiral cords for Sash Windows

" Very professional, great job and cleaned up after themselves. Would not hesitate to recommend."
 
 
 
 


Review 5 Jul 2016
Recommended by customer in SE20
51.4159, -0.0577
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Refurbsihment of sash windows

"Sash Smart were recommended to me by another window company. They were extremely professional and polite and the standard of work was of a high standard. They cleaned up after themselves, and I would highly recommend them."
 
 
 
 


Review 28 Jun 2016
Recommended by customer in SW66
51.4811, -0.2126
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement Sash Window

"Sash Smart were excellent, right from the initial contact. Installation of my window took place to schedule., The guys were very professional, friendly and tidy on the day, and punctual too. The finished product looks great. I would not hesitate to recommend Sash Smart."
 
 
 
 


Review 20 Jun 2016
Recommended by customer in CR2
51.3634, -0.0881
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Windows reglazed and sashes repaired

"Professional service from start to finish. The quote, contract and schedule of work was processed quickly. The quote was reasonable, especially as there are not many companies who do repairs to wooden sash windows. The team carrying out the work were friendly, respectful about the property ensuring that they put down dust sheets everywhere. They turned up on time and worked throughout the day until they were finished. A nice touch at the end was they talked me through what they had done and showed me each window. Extremely satisfied with the job. I would definitely recommend Sash Smart!"
 
 
 
 


Review 8 Jun 2016
Recommended by customer in se22
51.4544, -0.0599
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
replacement sash window

"Sash smart have been excellent. They have been extremely professional from start to finish and have kept us informed every step of the way. Sash smart have also been extremely flexible and helpful when dealing directly with our tennants. I would definitely recommend them to anyone who needs a new window! "
 
 
 
 


Review 20 May 2016
Recommended by customer in se4
51.4673, -0.0282
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Sash windows replaced

"Sash Smart are a family run firm and from the start they were professional, calm and clear. The final product is exactly as described and the team were very tidy. Definitely recommend. "
 
 
 
 


Review 1 May 2016
Recommended by customer in SE4
51.4673, -0.0282
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All sash windows in flat replaced

"The entire team at Sash Smart were professional, reliable and a pleasure to interact with. We contacted 25 (!!) companies and Sash Smart were head and shoulders above everyone else. Absolutely brilliant service from start to finish, and our new windows are a dream. Can't recommend them highly enough. "
 
 
 
 


Review 22 Apr 2016
Recommended by customer in N10
51.6033, -0.1451
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
replacing and draft proofing existing sash windows

"I have been impressed with Sash Smart from the first time I contacted them by telephone. They arrived promptly to quote me for the works following this up with a comprehensive email setting out each and every variation I requested with prices for each. They honestly advised me of the works I needed and those that were nice to haves. Having received two other quotes Sash Smart were also the most competitive. They arrived on time to start the work which they completed within their estimated timescale. Above all they were delightful and the works are excellent. I highly recommend them."
 
 
 
 

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