Needhams Windows

Unit 1, Great Central Road
Loughborough
Leicestershire
LE11 1RW

52.7682, -1.1978

Windows & Conservatories

Listed under:  Conservatories, Double Glazing, Glass / Glazier / Glazing, Windows / Window Fitters
100% recommended   Rating 9.5/10
1 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 1 reviews since 2017
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 9/10 Tidy Rating 9.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9/10 Value Rating 9.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The experience from start to finish was excellent. I would like to thank the fitters especially as they worked very hard and created very little mess. Even the wallpaper around the windows was not dam...."   more
 
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Reputations are not built overnight
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Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

15/1/16 1
21/12/15 1
4/1/15 1
access 1
aftersales 1
called 1
contacted 1
couple 1
created 1
damaged 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.




Customer Reviews
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Review 1 Feb 2017
Recommended by customer in LE11

 I'm: Male 

52.7733, -1.2011
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Needhams installed both my full house of windows and conservatory

"The experience from start to finish was excellent. I would like to thank the fitters especially as they worked very hard and created very little mess. Even the wallpaper around the windows was not damaged. I will use again"
 
 
 
 

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