Sunset Windows Ltd

1 Halsgrove Units, Lower Moor Way, Tiverton Business Park
Tiverton
Devon
EX16 6FR

50.9125, -3.4630

Windows & Conservatories

Listed under:  Conservatories, Double Glazing, Glass / Glazier / Glazing, Windows / Window Fitters
0% recommended   Rating 4/10
1 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
4 /10 Overall Rating 4.0/10
Based on 1 reviews since 2016
 
 
 
Quality 4/10 Quality Rating 4.0
The quality of the work was as expected and agreed

 
Tidy 6/10 Tidy Rating 6.0
There was little disruption and the site was left clear and tidy

 
Service 2/10 Service Rating 2.0
The team was friendly, helpful, considerate and professional

 
Value 4/10 Value Rating 4.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" They fitted a bathroom for us badly, it leaked, we got the manufacturer to check the installation who confirmed it was poor, it took nearly a year for the company to send someone to fix the problem. (...."   more
 
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In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
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Customer Reviews
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Review 8 Feb 2016
No Recommendation by customer in EX8
50.6414, -3.3940
 
 
Satisfaction Ratings
 
Quality 4/10
The quality of the work was as expected and agreed
Tidy 6/10
There was little disruption and the site was left clear and tidy
Service 2/10
The team was friendly, helpful, considerate and professional
Value 4/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Extension - Kitchen Bathroom

"They fitted a bathroom for us badly, it leaked, we got the manufacturer to check the installation who confirmed it was poor, it took nearly a year for the company to send someone to fix the problem. (took threats of legal action). By which time the floor had to be lifted (damp) the company point blank refused to refit the floor. After we had the floor refitted the shower continued to leak, so we had to get a third floor fitted - Emails ignored - phone calls ignored. Everything could have been solved in a few days with good communication. My advice - keep a retainer and pay when 100% happy."
 
 
 
 

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