G & C Double Glazing Repair Ltd

115 Holmburn Road
Cumnock
Ayrshire
KA18 3EF

55.4443, -4.2523

Windows & Doors

Listed under:  Doors, Double Glazing, Double Glazing Repairs, Glass / Glazier / Glazing, Windows / Window Fitters
100% recommended   Rating 9.8/10
9 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
9.8/10 Overall Rating 9.8/10
Based on 9 reviews since 2017
 
 
 
Quality
9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy
9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service
9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value
9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" G&C were a pleasure to have as workmen. So professional and nice to have someone who knows his job\will recommend to friend and wish them well thanks."   more
 
" Excellent all round. "   more
 
" Delighted with work done. Very friendly easy to talk to, any questions answered seriously so I could understand."   more
 
" What a change!!! Tradesmen who turned up when they said they would. Good lads."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 78%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

change 2
double 3
efficient 2
fault 2
friendly 2
G&C 2
glazed 2
good 2
professional 2
quality 2
quickly 2
recommend 3
service 2
turned 2
window 2
workmen 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
Sort:        

1

Budget:  

Review 9 Mar 2017
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
They installed a door correctly after a bad job from another company. The door was falling off and the boy's stripped it and made a fantastic job.
 
Cost: £136

"G&C were a pleasure to have as workmen. So professional and nice to have someone who knows his job\will recommend to friend and wish them well thanks."
 
 
 
 
Team:
Paul Craig
 
 
 


Review 23 Feb 2017
Recommended by customer in G77
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
55.7135, -4.3701
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Fit 3 new hopper glass frames. New door glass and bottom panel.
 
Cost: £656

"Excellent all round. "
 
 
 
 
Team:
Paul Montgomery
 
 
 


Review 20 Feb 2017
Recommended by customer in KA2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
55.6228, -4.5441
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Replacement of glass in kitchen windows.
 
Cost: £90

"Delighted with work done. Very friendly easy to talk to, any questions answered seriously so I could understand."
 
 
 
 
Team:
Paul Craig Montgomery
 
 
 


Review 20 Feb 2017
Recommended by customer in KA3
55.6103, -4.4745
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Hinges fitted to any bathroom windows and also to my son's living room windows.
 
Cost: £179

"What a change!!!
Tradesmen who turned up when they said they would. Good lads."
 
 
 
 
Team:
Paul Craig Montgomery
 
 
 


Review 17 Feb 2017
Recommended by customer in KA13
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.6516, -4.6978
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
I needed a new double glazed unit replaced in my living room, this was a fairly large window and the guys came gave me a quote and we agreed in a day to have it installed.
 
Cost: £294
 

" The guys turned up well before time and had the old unit out and replaced in no time at all, I was expecting a lot of noise, but there was hardly any, and the guys cleaned up really well too. Can't fault them on anything at all from price to professionalism, and I would definitely use them again and highly recommend them to anyone. "
 
 
 
 


Review 16 Feb 2017
Recommended by customer in KA1
55.5872, -4.5004
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Show All
 
 
   Customer Review
 
Fitted a new glass in my window which had been broken by someone throwing a stone.
 
Cost: £204

"Have no complaints. Tried to get the glass quickly because of my age which they managed to do."
 
 
 
 
Team:
Paul
 
 
 


Review 13 Feb 2017
Recommended by customer in KA10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
55.5409, -4.6517
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Replacement of damaged double glazed roof panels in large conservatory roof Replacement of double glazed window unit Repairs to conservatory roof - i.e. slipped roof panels letting in rain Replacement of door handles
 
Cost: £1860
 

" Absolutely brilliant service from start to finish. Clean tidy and [for a change] happy workmen.

Received quote and details of date and time when work would be / and was carried out quickly.

Cannot fault this firm. Kept informed by telephone and email. Rapid response to any queries.

Extremely happy to recommend. "
 
 
Team:
THE WHOLE TEAM!
 
 
 


Review 9 Feb 2017
Recommended by customer in Ka1

 I'm: Male 

55.5924, -4.4980
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
I recently had two units of glass replaced by this company in my double glazed bay window due to condensation.
 
Cost: £252
 

" I had used this company to change my bathroom window and found them to be professional and very efficient, undertaking the work I required. I had been very impressed with the quality of work, their reasonably priced and friendly work ethic and had no hesitation contacting them again to change two double glazed units in my front bay window which had been effected by condensation. "
 
 
Team:
Paul Montgomery and his son
 
 
 


Review 9 Feb 2017
Recommended by customer in KA11

 I'm: Male 
 My level of experience of similar services: Above Average 
55.5966, -4.6394
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The work comprised the replacement of a large double glazed window panel in a ground floor office lobby.
 
Cost: £1590
 

" I have used G&C Double Glazing Repair Ltd on several occasions for double glazed window repairs and replacements to our commercial buildings. Their service has been quick, efficient, good quality workmanship and at a competitive price.

I therefore went back to them for the job under reference above and experienced the same quality of service and workmanship as before.

They scoped the work, ordered the materials, made and fitted the replacement window as promised. "
 
 
Team:
Craig Montgomery; Paul Montgomery
 
 
 

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