Maziak Compressor Services Ltd

1 Stanton Close, Finedon Road Industrial Estate
Wellingborough
Northamptonshire
NN8 4HN

Compressed Air Products & Services

Listed under:  Compressed Air
96% recommended   Rating Maziak Compressor Services Ltd 8.7/100
404 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
 8.7 /10 Overall Rating 8.7/10
Based on 404 reviews since 2007
 
 
 
Effective Support 8.6/10 Effective Support Rating 8.6
They maintain equipment well and fix problems quickly
 
Responsive Personnel 9/10 Responsive Personnel Rating 9.0
They are helpful and respond promptly
 
Advice & Expertise 8.8/10 Advice & Expertise Rating 8.8
They give expert advice on legal safety and maintenance issues
 
Meeting Standards 8.9/10 Meeting Standards Rating 8.9
They help us to meet Environmental and Health and Safety standards
 
Value for money 8.2/10 Value for money Rating 8.2
The price represents value for money
 
 
 
Recent Reviews 
 
" Good to work with and have no plans to change"   more
 
" Good service"   more
 
" Does what it says on the tin"   more
 
" Andrew showed a very high level of competence which raised our confidence in his experience and knowledge, his approach to work was both structured in an organised manner and conducted safely, he was ...."   more
 
About Us

Our Vision

We will deliver an unbeatable experience as your partner of choice
Maziak can add value to your business as your partner, whatever your compressed air needs and beyond.
 
We look beyond the obvious to deliver improved efficiency, cost and energy savings and future proofing.
 
Partnerships with market leading manufacturers guarantee cutting edge technology.
 
Our values - the foundations for our behaviour - are Precision, Integrity, Progressive, Energetic and Smart.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
We have confidence in our supplier because they …
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
BCAS membership: 86%
GENERAL are members of the British Compressed Air Society and comply with the code of conduct
 
Terms & conditions: 86%
GENERAL provide clear terms and conditions
 
Health & safety advice: 89%
GENERAL advise us on Health & Safety or legal considerations
 
Legally compliant equipment: 86%
SALES explain our joint responsibility to source legally compliant equipment
 
Whole life costs: 92%
SALES understand the importance of whole life cost in equipment selection
 
Sustainability: 90%
SALES advise on sustainability and energy consumption improvement
 
Keeping Promises: 97%
SALES keep their delivery promises
 
Genuine Parts: 99%
AFTERMARKET ensure optimum performance and reliability using genuine parts
 
Correct Maintenance: 94%
AFTERMARKET correctly maintain and service equipment to reduce operating costs
 
Hazardous waste: 86%
AFTERMARKET help us to comply with Hazardous Waste obligations
 
Future Requirements: 90%
AFTERMARKET keep us informed on the future service and maintenance regime
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 5
advice 7
air 14
approach 7
business 7
Called 6
change 5
clean 5
companies 5
compressed 8
compressor 26
compressors 11
contact 6
continue 5
contract 15
courteous 7
customer 13
easy 6
efficient 24
Efficiently 8
engineer 33
engineers 37
ensure 5
equipment 12
excellent 16
friendly 19
Good 80
great 13
happy 20
having 5
help 9
helpful 48
helpfull 5
installation 11
issues 12
Maziak 78
polite 13
problem 22
problems 14
production 9
Professional 33
prompt 16
Quick 9
recommend 10
reliable 20
response 12
satisfied 10
service 129
standard 11
visit 14
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.




Customer Reviews
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Review 15 Apr 2021
Recommended by customer in NN8
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Service and maintenance of our compressors plus 2 hire units

"Good to work with and have no plans to change"
 
 
Team:
Multiple from accounts to service personnal
 
 
 

Review 1 Sep 2020
Recommended by customer in NN1
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Compressor service

"Good service"
 
 
 
 

Review 11 Jun 2020
Recommended by customer in NN1
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 8/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 9/10
They help us to meet Environmental and Health and Safety standards
Value for money 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Service / Breakdown

"Does what it says on the tin"
 
 
 
 

Review 21 May 2020
Recommended by customer in NN2
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Our Ingersol Rand ML11 screw compressor was playing up, with a few faults. Andrew the service engineer came over and fixed the faults and highlighted a few other issues that will need fixing.

"Andrew showed a very high level of competence which raised our confidence in his experience and knowledge, his approach to work was both structured in an organised manner and conducted safely, he was very communicative and showed us the issue/s and also those tasks that need to be done in the future to keep our compressor in a serviceable condition for longer.

At no time were we at all concerned about Andrews and Maziaks ability, he was and is a credit to Maziak who are a great team player for my company."
 
 
Team:
Andrew
 
 
 

Review 24 Jan 2020
Recommended by customer in NN8
 
 
Satisfaction Ratings
 
Effective Support 8/10
They maintain equipment well and fix problems quickly
Responsive Personnel 8/10
They are helpful and respond promptly
Advice & Expertise 8/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 8/10
They help us to meet Environmental and Health and Safety standards
Value for money 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Re seal of air end and servicing

"The standard of work and professionalism is very good. long may it continue"
 
 
Team:
Ryan Harper. Ben Harris, Andrew Neely
 
 
 

Review 1 Oct 2019
Recommended by customer in NN8
 
 
Satisfaction Ratings
 
Effective Support 7/10
They maintain equipment well and fix problems quickly
Responsive Personnel 7/10
They are helpful and respond promptly
Advice & Expertise 7/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 7/10
They help us to meet Environmental and Health and Safety standards
Value for money 7/10
The price represents value for money
Show All
 
 
Customer Review
 
service contract and compressor rental

"in recent weeks the service we have received has been excellent. it seems as if they have refocused and it is paying dividends."
 
 
Team:
Ryan Harper. Ben Harris
 
 
 

Review 2 Sep 2019
Recommended by customer in NN8
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Commissioning of new drier

"Extensive knowledge of equipment and regulations allowed us to be able to purchase the correct product to suit both the requirements of life time serviceability and cost effectiveness. Efficiently and professionally commissioned at a time that least impacted our production and processes.
Professional manner form all involved Maziak staff and we are happy to continue to avail ourselves of the services they provide."
 
 
Team:
Matt Bosworth
 
 
 

Review 9 Aug 2019
Not Recommended by customer in NN8
 
 
Satisfaction Ratings
 
Effective Support 5/10
They maintain equipment well and fix problems quickly
Responsive Personnel 6/10
They are helpful and respond promptly
Advice & Expertise 6/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 6/10
They help us to meet Environmental and Health and Safety standards
Value for money 5/10
The price represents value for money
Show All
 
 
Customer Review
 
Service repair and rental of compressors to site

"The service as of late has been somewhat lacking. Although the engineers in general and John drew in particular are very good. We have been waiting several weeks for an upgrade proposal. A mix up over communications cost us over 2 thousand pounds we were not expecting regarding an air end repair, and to add insult to injury said air end leaked when it was reinstalled, it has been removed and we have been short a compressor for over a week without any communication. this leaves us vunerable and unable to do our weekly compressor checks as we are unable to shut any down through lack of reserve."
 
 
Team:
John Drew
 
 
   Business Reply:
Thank you for you response Ian, we take any feedback very seriously.

Since this response actions have been taken to implement safeguards and measures to prevent a future occurrence of an issue like the one described. these have been relayed back to Ian and below is his response

"Hi Ben.
As Discussed I am happy with the steps you are taking to improve the service and reliability to the site.
Kind regards.

Ian Cole"
 

Review 30 Jan 2019
Recommended by customer in NG13
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Pipework assistance and compressor service

"Very easy to deal with from start to finish with clear communication and advice."
 
 
Team:
Chris Lyles
 
 
 

Review 29 Jan 2019
Recommended by customer in CB21
 
 
Satisfaction Ratings
 
Effective Support 5/10
They maintain equipment well and fix problems quickly
Responsive Personnel 5/10
They are helpful and respond promptly
Advice & Expertise 4/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 3/10
They help us to meet Environmental and Health and Safety standards
Value for money 3/10
The price represents value for money
Show All
 
 
Customer Review
 
Service to compressors

"We have used them for several years now and they provide a good service."
 
 
Team:
Dan
 
 
 

Review 29 Jan 2019
Recommended by customer in NN17
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
routine maintenance of compressors and all other associated equipment

"Very good response time if needed ,all engineers are competent and are time served with good knowledge of the compressed air industry and understand production deadlines also the need to keep good quality compressed air to our site.

Cheers Paul Brown"
 
 
Team:
Vic Taylor, Dan Burton, Ryan Harper
 
 
 

Review 3 Jan 2019
Recommended by customer in NN1
 
 
Satisfaction Ratings
 
Effective Support 6/10
They maintain equipment well and fix problems quickly
Responsive Personnel 6/10
They are helpful and respond promptly
Advice & Expertise 8/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Service and oil water separator fitted

"As always good service and genuine parts."
 
 
 
 

Review 29 Oct 2018
Recommended by customer in LE17
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Servicing of site compressors.

"Punctual site visits, quick email replies. Competitive quotes."
 
 
Team:
Amanda Walker, Jo Briggs, Amanda Behan, Ben Harris
 
 
 

Review 1 Oct 2018
Recommended by customer in NN29
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Data loggers installation for data collection and analysis, break-down call for compressors, Nitrogen Generators.

"Team of experts, knowledgable and professionals which is pleasure to work with."
 
 
 
 

Review 4 Sep 2018
Recommended by customer in NN11
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 8/10
They are helpful and respond promptly
Advice & Expertise 8/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 9/10
They help us to meet Environmental and Health and Safety standards
Value for money 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Visit to customer site to check fault on machine and carry out six monthly service. However, on arrival, engineer only carried out inspection and did not have the correct materials with him to carry out the service. Our customer was not happy about a second visit, but engineer did return to carry out service satisfactorily. Issues raised with Maziak by ourselves and satisfactorily resolved.

"As stated above, Maziak, on this occasion, failed in their prompt delivery of service. However, after communicating with ourselves, the issues were resolved promptly and efficiently. Normal service resumed!"
 
 
Team:
Amanda
 
 
 

Review 7 Aug 2018
Recommended by customer in nn10
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fault on one compressor, so wasn''t able to use.

"Excellent service. Called up at 8.30am to report problem, explaining that we were unable to use 3 surgeries due to the compressor being down. An engineer was dispatched straight away. The Surgery was up and running by 10am. Excellent service."
 
 
 
 

Review 6 Aug 2018
Recommended by customer in NN14
 
 
Satisfaction Ratings
 
Effective Support 8/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 8/10
They help us to meet Environmental and Health and Safety standards
Value for money 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Annual service to Kaeser compressor

"maziak provide a no fuss and courteous service to our compressors at all times . Providing much guidance as required"
 
 
 
 

Review 1 Aug 2018
Recommended by customer in NN14
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Inspection

"Plenty of notice of service, good and pleasant engineers, get on with the job and inform you of the service once complete"
 
 
 
 

Review 1 Aug 2018
Recommended by customer in NN17
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Servicing and maintaining 4 HPC 90 Kw compressors and associated equipment for 24/7 Injection molding company

"ALL the engineers we have had come to site are well trained and experienced and very amicable to the job tasks.the only problems we have experienced was with the admin side of the business and the new paper work system they have had adopted ,but that has all been resolved now.

Cheers Paul Brown"
 
 
Team:
Vic Taylor ,Dan Burton
 
 
 

Review 25 Jun 2018
Recommended by customer in NN8
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
service contract

"I deal with Maziak from start to finish, I find them very professional and helpful all the way."
 
 
 
 
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