Broadland Aerials Ltd t/a Broadland Aerials

Nessgate, Low Road, Strumpshaw
Norwich
Norfolk
NR13 4HU

Aerials & Satellites

Listed under:  Aerials Installations & Repairs, TV & Satellite Servicing & Repairs, TV Aerial & Satellite Installation
100% recommended   Rating Broadland Aerials Ltd t/a Broadland Aerials 9.6/100
301 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 301 reviews since 2011
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.3/10 Value Rating 9.3
The price represents value for money

 
 
 
Recent Reviews 
 
" Trevor responded to my initial contact very quickly and arranged a visit at my convenience. When he visited, he was extremely knowledgeable, friendly and helpful. Work completed very quickly and for...."   more
 
" Work carried out professionally and successfully, keeping us aware of what was needed."   more
 
" I telephoned Broadland Aerials to enquire about upgrading our existing satellite receiver due to purchasing a modern Freesat box with a recording function. A window of time was offered to examine the...."   more
 
" I live on my own with no TV. It was a weekend and so I didn't think I would get anyone to visit. However, Broadland Aerials would not leave me with no TV over the weekend was trilled with the work an...."   more
 
 
About Us


Broadland Aerials are proud of the excellant reputation we have achieved. The company policy is to treat every single customer the way we would like to be treated ourselves.We respect their homes as well as their property and of course themselves.
     
Customer Reviews
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Review 11 Jun 2022
Recommended by customer in NR7
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Providing and fitting of a new TV aerial .
 
Cost: £120
 

"Trevor responded to my initial contact very quickly and arranged a visit at my convenience.
When he visited, he was extremely knowledgeable, friendly and helpful. Work completed very quickly and for a very reasonable price.
When I had some follow up questions these were dealt with equally well.
Honestly would recommend 100% to anyone!"
 
 
Team:
Trevor
 
 
 


Review 17 Jan 2022
Recommended by customer in NR13
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement of aerial and booster box to remedy problem of two TVs with no signal
 
Cost: £165

"Work carried out professionally and successfully, keeping us aware of what was needed."
 
 
 
 
 
 


Review 31 Dec 2021
Recommended by customer in NR13
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply, fit, and commission new satellite dish, quad LNB, coaxial cable and terminations.
 
Cost: £145
 

"I telephoned Broadland Aerials to enquire about upgrading our existing satellite receiver due to purchasing a modern Freesat box with a recording function. A window of time was offered to examine the current receiver setup, the next day.

The visit and inspection was carried out at the agreed time, and a quote was given with all options, works, equipment, methods, and materials explained in full.

We had not requested quotes from any other suppliers, so didn't necessarily have a minimum or maximum figure in mind, but Broadland Aerials figure for the works was very agreeable.

About an hour later, the works and commissioning were complete, and exactly as described. We were kept well informed during the whole process, and Trevor was both professional and personable throughout.

Our property was left clean and tidy, and we were left with the guarantee that help was only a phone call away should we experience any issues.

We'd be very, very happy to recommend Broadland Aerials to anyone for such services."
 
 
Team:
Trevor
 
 
 


Review 26 Nov 2021
Recommended by customer in NR12
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
No signals to any of the three TV's
 

"I live on my own with no TV. It was a weekend and so I didn't think I would get anyone to visit.
However, Broadland Aerials would not leave me with no TV over the weekend was trilled with the work and grateful for the visit.
Fantastic"
 
 
 
 
 
 


Review 21 Oct 2021
Recommended by customer in NR14
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Broadland Aerials.
New aerial in roof, all TVs connected throughout the house.
 
Cost: £195

"Excellent service, one of the most cheerful and efficient workers ever! would highly recommend."
 
 
 
 
 
 


Review 5 Oct 2021
Recommended by customer in NR14
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
New property, so necessary to add a new t.v aerial and check connections in each.
 
Cost: £240
 

"Friendly and reliable service. I was pleased that Trevor checked that each room was working correctly after the installation - perfect."
 
 
Team:
Trevor
 
 
 


Review 1 Jun 2021
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New T.V aerial supplied and fitted in loft.
 
Cost: £150

"Excellent customer service. From my initial phone call to the appointment was dealt with quickly everything was explained to me, no mess at all in my house.
Very happy and such a nice man."
 
 
 
 
 
 


Review 24 Nov 2020
Recommended by customer in NR14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation of Freesat satellite dish and connection to a Freesat box.
 
Cost: £145
 

"Great service - friendly, expert, fast and clean. Perfect!"
 
 
Team:
Trevor
 
 
 


Review 11 Jul 2020
Recommended by customer in NR13
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Having problems receiving clear TV signals on both our televisions intermittently.
 
Cost: £130
 

"Was very impressed on his caring and attention to detail attitude. Making sure that everything was to our satisfaction before he left
Many thanks"
 
 
Team:
Terry
 
 
 


Review 22 Jun 2020
Recommended by customer in NR7
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Fitting of additional aerial socket.
 
Cost: £85

"Friendly service prompt explained all options work completed to a high standard"
 
 
 
 
Team:
Trevor
 
 
 


Review 28 Feb 2020
Recommended by customer in NR29
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
TV Aerial for new house plus one extra socket
 
Cost: £185

"First class service, very efficient and friendly excellent workmanship very tidy."
 
 
 
 
 
 


Review 17 Nov 2019
Recommended by customer in NR7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Reconnection of existing aerial and new aerial box and coax
 
Cost: £95
 

"Excellent service, arrived on time and quickly determined that it was possible to use the existing aerial. Wires placed externally and out of sight. New TV point and coax cable. Set the television up without asking. All neat and tidy.
Very happy with everything."
 
 
Team:
Trevor
 
 
 


Review 11 Dec 2018
Recommended by customer in NR13
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Brand new aerial on roof taken down sky aerial in side way.
Checked all indoor cables and put one new one in.
 
Cost: £240

"Turned up on time very pleasant man left no mess at all."
 
 
 
 
 
 


Review 11 Oct 2018
Recommended by customer in NR13
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Poor signal in home. Wanted advice.
 
Cost: £88

"Trevor was very good he explained all that he was doing. I would recommend him to anyone. He was excellent. "
 
 
 
 
Team:
Trevor Joan
 
 
 


Review 1 Oct 2018
Recommended by customer in NR14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fitting a new TV aerial.
 
Cost: £120

"Trevor was extremely helpful we had thought we would need to chase walls but he managed to put cabling down the back of an outside pipe saving us a lot of work and expenses. "
 
 
 
 
 
 


Review 2 Feb 2017
Recommended by customer in NR14
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Fitting of a digital aerial on a new-build property.
 
Cost: £190
 

"Very friendly and professional service. We needed a digital aerial for a new house, and research led me to Broadland Aerials. I dropped them a message on Facebook and Terry was on the phone in no time to get a date arranged. When the engineer came out he was very knowledgeable and got things set up in no time. He checked the signals, fitted a cable and adaptor (all part of the price) and then checked the TV was working fine. Great service!

A few days later we noticed we were getting a lot of picture break-up, so I contacted Terry again and he had the engineer back within days, who double-checked the readings and confirmed everything was spot-on, and that it may well be the TV itself. We were planning to replace it anyway, but given the symptoms I wasn't 100% sure that was the problem. Got a new TV and sure enough the problem was gone, so they were absolutely right. Am very grateful for the advice, professionalism and excellent customer service.

They have a mobile card reader to take payment, and when you sign-off the work they leave you the pen to keep."
 
 
 
 


Review 3 Nov 2016
Recommended by customer in NR13
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Installing aerial in loft and checking TV's worked well.
 
Cost: £150

"Very pleased with the service and he left everything tidy. He knew his job and carried it out professionally."
 
 
 
 
Team:
Broadland
 
 
 


Review 10 Oct 2016
Recommended by customer in NR3
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fixed new aerial to TV, and external cable down to living room and internal cable into bedroom.
 
Cost: £234

"So friendly, so helpful polite and courteous would recommend."
 
 
 
 
Team:
John
 
 
 


Review 12 Sep 2016
Recommended by customer in NR12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Replace faulty P.S.U. checked all ok.
 
Cost: £60

"Fast, excellent and friendly."
 
 
 
 
 
 


Review 1 Sep 2016
Recommended by customer in NR12
 My Age: 60 - 69 
 I'm: Male 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and fit freesat Ariel.
 
Cost: £120

"First class service."
 
 
 
 
 
 

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