M & M Kitchens, Bedrooms & Bathrooms

78-82 Albert Street
Dundee

DD4 6QH

Bathrooms

Listed under:  Kitchens / Kitchen Fitters / Kitchen Installers
100% recommended   Rating 9.9/10
38 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 38 reviews since 2017
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" From getting kitchen design to getting all work carried out was excellent. Everything was like clock work. Sales staff - excellent Fitters - Excellent Very happy customer "   more
 
" See quality, service, tidy and value marks!"   more
 
" Very professional and friendly. Checked work was satisfactory. Great service from beginning to end."   more
 
" Very pleased with the job that Tim Smith of TJS plumbing done on behalf of M&M bathrooms. Would highly recommend. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 95%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 97%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 89%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 2
agreed 2
attention 2
Bathroom 3
bathrooms 6
beautiful 2
best 2
clean 3
customer 2
design 2
detail 2
Excellent 10
extremely 2
family 2
fault 2
finish 5
finished 2
finishing 2
friend 2
friendly 4
friends 3
Good 5
Great 6
happy 7
helpful 2
highly 3
informed 3
installation 4
installer 2
J 2
K 14
kitchen 5
knew 2
M&M 3
minimum 2
neat 2
Peter 4
pleased 4
problems 3
professional 7
quality 5
recommend 10
result 3
satisfaction 3
service 6
Smith 3
standard 11
team 4
tidy 5
Tim 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 25 Jul 2019
Recommended by customer in DD10
 My Age: 60 - 69 
 I'm: Female 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Kitchen.
 
Cost: £11499

"From getting kitchen design to getting all work carried out was excellent. Everything was like clock work.
Sales staff - excellent
Fitters - Excellent
Very happy customer
"
 
 
 
 
 
 


Review 24 Jun 2019
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of bath and wet wall. Installation of shower cubical new shower, wet wall and flooring.
 
Cost: £2558

"See quality, service, tidy and value marks!"
 
 
 
 
 
 


Review 3 Jun 2019
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fully fitted bathroom with shower unit and removal of all old appliances.
 
Cost: £5771

"Very professional and friendly. Checked work was satisfactory. Great service from beginning to end."
 
 
 
 
Team:
Stuart Kev
 
 
 


Review 20 May 2019
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom with a wet room.
 
Cost: £7297

"Very pleased with the job that Tim Smith of TJS plumbing done on behalf of M&M bathrooms. Would highly recommend. "
 
 
 
 
Team:
Tim Smith
 
 
 


Review 1 May 2019
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £9637

"No fault with work done, very professional. "
 
 
 
 
Team:
Stuart Kevin
 
 
 


Review 3 Sep 2018
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of new "En suite" including wet walls, shower, toilet, wash hand basin, wall unit, heated towel rails and sliding mirror doors.
 
Cost: £6600

"The installer did an excellent job, Tidying up as he went, consulting us when necessary and giving us sound advice. Work finished on time to an excellent standard. "
 
 
 
 
Team:
Gary Prendiville Tim Smith
 
 
 


Review 28 Aug 2018
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Ensuite shower room. Fully gutted back to wall floor ceiling. Fully replaced shower tray, enclosure, wet wall, tiled walls slimline units back to the wall toilet, sink taps, heated tower rails ceiling, lights fan and flooring.
 
Cost: £5847

"Work started when scheduled. Peter was our installer and can say he did a marvelous job. Really pleased with the finish and look as I knew they would as my cousin and best friend have both used this firm for their replacement bathrooms would certainly recommend infact I already have to a colleague at work. "
 
 
 
 
Team:
Peter
 
 
 


Review 16 Aug 2018
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Kitchen.
 
Cost: £8300

"Scott and his team made an excellent job of my kitchen, extremely pleased with result which exceeded my expectations.

Scott pays a lot of attention to detail which shows in the finish of kitchen.

No problems and I was kept informed throughout work.

Highly recommended."
 
 
 
 
Team:
Scott Dale Mark
 
 
 


Review 30 Jul 2018
Recommended by customer in DD10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Utility room fit.
Washing machine, dryer freezer and cupboards
 
Cost: £5000

"Quick and efficient. Cleaned after completing work.
Good Job!"
 
 
 
 
 
 


Review 23 Jul 2018
Recommended by customer in DD4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Old bathroom removed new bathroom plus lowered ceiling and flooring and fan in ceiling fitted.
 
Cost: £4500

"Very happy with quality of above. Peter who did above kept me informed on daily basis of work to be done. Have recommend this shop to friend as work and quality of finishing is really good."
 
 
 
 
Team:
Peter
 
 
 


Review 9 Jul 2018
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install walk in shower.
 
Cost: £3000

"Work was carried out to a high standard and done very professionally."
 
 
 
 
 
 


Review 4 May 2018
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full bathroom refit.
 
Cost: £6300

"Bathroom was fitted to a high standard. The guy did a beautiful job. Would recommend M.M bathrooms in a minute."
 
 
 
 
 
 


Review 30 Apr 2018
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace shower in bathroom.
 
Cost: £1400

"Job was done well and I would use the company again.
Excellent."
 
 
 
 
 
 


Review 26 Apr 2018
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Male 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bath removal, shower fitted.Wet wall and flooring.
 
Cost: £3200

"Work was carried out to high standard.
Plumber Tim J Smith was excellent at all work carried out and went out of his way to make sure it was all done to our satisfaction. Left area clean and disposed of all rubbish.
Absolutely satisfied."
 
 
 
 
 
 


Review 25 Apr 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom. Fitting wet wall. Removing bath. Fitting shower base and screen, drainage, new toilet and basin.
 
Cost: £4800

"Work completed with minimum of fuss. Good people to have in the house. Any problems sorted out quickly."
 
 
 
 
Team:
Stuart
 
 
 


Review 19 Apr 2018
Recommended by customer in DD5
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full bathroom installation.
 

"First class service throughout the whole process from start to finish.
High quality standard of work and ethic from Peter during the installation period.
We will be using M & M Bathrooms for our other bathroom upgrades in the near future."
 
 
 
 
 
 


Review 23 Mar 2018
Recommended by customer in DD4
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of new bathroom including new tiles, bath, toilet, basin and partition.
 
Cost: £4500

"Gary is very friendly and easy to talk to. The work is done in high standard.
I will use them again and referred to my family and friends. You will never regret that you have them to fit your bathroom. Highly recommendable. "
 
 
 
 
Team:
Stuart Kenny
 
 
 


Review 8 Mar 2018
Recommended by customer in DD6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remodel utility room.
 
Cost: £9892

"We are very happy with our new utility room and with the standard of work, professionalism and approach. The attention to detail from the installation team was great. They were courteous and tidy as well."
 
 
 
 
Team:
Rebecca Scott Andrew
 
 
 


Review 7 Mar 2018
Recommended by customer in DD7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing bath with large shower cubicle and new electric shower and wet-wall.
 
Cost: £2504

"Showroom staff very helpful, Peter who installed the shower,cubicle + wet-wall took great care and did a beautiful job.
Very happy with the result. "
 
 
 
 
Team:
Gary Showroom Peter Installer
 
 
 


Review 14 Feb 2018
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of baths washhand basin.
Fit a Waligin shower with wet wall and glass screen.
 
Cost: £3300

"Work was completed to our satisfaction. End result is very nice indeed."
 
 
 
 
 
 

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