Laws & Bannan Building Contractors ltd

7a Victoria Street, Monifieth
Dundee
Angus
DD5 4HP

Building Contractor

Listed under:  Builders
100% recommended   Rating 9.8/10
82 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 82 reviews since 2011
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" A well planned building job, which was executed with the minimum of disruption to household activities. Minor discussion with regard to additions to accommodate slight changes to architects plans with...."   more
 
" Extremely pleased with all aspects of work carried out. Very professional, always tidied up at end of each day. Would recommend to friends and would use again myself. "   more
 
" Excellent work again from Laws & Bannan. I am very pleased with my new bathroom. Will continue to use this firm in the future."   more
 
" From start to finish the work ran very smoothly. Steve and his team always turned up when they said they would ( which is very important). Were extremely tidy and everything went according to planned ...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 93%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 83%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

additional 2
Andy 5
architects 2
arrived 2
aspects 3
B 2
Bannan 15
Bannon 2
bathroom 2
best 2
budget 2
building 6
certainly 4
changes 2
class 3
clean 6
Cleaned 2
communication 3
considerate 3
definitely 2
delighted 4
disruption 3
Excellent 26
Extremely 7
finished 4
friendly 9
future 4
good 18
Happy 7
helpful 7
Highly 5
informed 4
Laws 17
pleasant 4
pleased 11
problems 4
professional 11
quality 5
quickly 6
recommend 14
recommended 7
recommending 4
reliable 5
Service 8
standard 17
Steve 11
team 7
tidy 10
turned 4
workmanship 7
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 15 Apr 2019
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Building sunlounge/garden room over back door.
 

"A well planned building job, which was executed with the minimum of disruption to household activities. Minor discussion with regard to additions to accommodate slight changes to architects plans with no problems. "
 
 
 
 
 
 


Review 5 Oct 2018
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete fitting out of en suite shower room.
 
Cost: £9000

"Extremely pleased with all aspects of work carried out. Very professional, always tidied up at end of each day. Would recommend to friends and would use again myself. "
 
 
 
 
Team:
Steve
 
 
 


Review 9 Jul 2018
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace old bathroom with a new walk-in shower and fitments, new ceiling with lights, tiling and flooring.
 
Cost: £7684

"Excellent work again from Laws & Bannan.
I am very pleased with my new bathroom.
Will continue to use this firm in the future."
 
 
 
 
 
 


Review 2 Oct 2017
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 dormer extensions.
 
Cost: £11000

"From start to finish the work ran very smoothly. Steve and his team always turned up when they said they would ( which is very important). Were extremely tidy and everything went according to planned time scale. They sorted out any minor problems and were considerate, friendly, professional and helpful. We would recommend Laws & Bannan Building Contractors to anyone having building work done."
 
 
 
 
Team:
Jamie Steve Andy
 
 
 


Review 3 Mar 2017
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Internal doors fitted throughout house.
 
Cost: £4700

"Another great job completed by laws ans bannan. Work was carried out to a high standard would recommend to anyone looking for building work etc.

"
 
 
 
 
 
 


Review 29 Sep 2016
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Ground floor extension providing sun room, shower / toilet room, and utility room, including the refelting of the garage roof and paving of the immediate area around the extension.
 
Cost: £37500

"The work was initially arranged and finally checked by my architects. The Laws and Bannan team (Andy, Steve, Craig and Jamie) were excellent workers and pleasant to have around. The electrician they brought in (Kevin Black), and the painter (Shaun Smith) discussed the requirements with me, and finished everything off beautifully inside - as did all the team, outside as well. I am very pleased with the final outcome. "
 
 
 
 
 
 


Review 11 Aug 2016
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Knocking down 2 internal walls. Blocking up back door and putting in french doors in dining room. New gas central heating rewiring of house, fitting new house kitchen and wet room, fitting new flooring constructing decking with ramp access for disabled person, flooring attic and fitting loft access ladder decorating throughout.
 
Cost: £37000

"Work carried out to a high standard by a well motivate and very helpful team. Nothing was too much trouble."
 
 
 
 
 
 


Review 21 Apr 2016
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bedroom window removed and replaced with french windows. Outside step built to match existing step. Radiator moved to another wall.
 
Cost: £1619

"Would recommend this company. We found them to be reliable, curteous and friendly with an excellent sense of humour. The quality of work was excellent and would not hesitate to recommend them."
 
 
 
 
 
 


Review 29 Feb 2016
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House and garage re-tiled new fascias, rhones and down pipes.
 
Cost: £17450

"Turned up on time every day. I had to phone the first Sunday morning as I had water coming into my kitchen (because heavy gates and rain dislodged their tarpaulin on the roof). Within 15 mins they arrived and rectified the problem, highly recommend their work. First class workmen and very trustworthy."
 
 
 
 
 
 


Review 19 Feb 2016
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Converting existing en / suite to add a shower.
 

"Excellent service, work completed to a very high standard, job completed quickly. Steve very friendly and workmanship excellent."
 
 
 
 
 
 


Review 4 Nov 2015
Recommended by customer in DD5
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Conversion of double garage into cinema room.
 
Cost: £12500

"Excellent job from Steve, Andy and their team. We are very pleased with the outcome, and would have no hesitation in recommending Laws & Bannon for similar services."
 
 
 
 
Team:
Steve Laws Andy Bannon
 
 
 


Review 29 Oct 2015
Recommended by customer in DD5
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
5m x 5m extension to rear of end terrace house. Hipped roof with tiled finish.
 
Cost: £34000

"Laws and Bannan are a credit to their profession. Once appointed they took control of our project from start to finish. They were informative, considerate and extremely helpful. Our neighbours even commented on how tidy they were!
"
 
 
 
 
Team:
Andy Banan Steve Laws
 
 
 


Review 26 Oct 2015
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete re-tile of roof.
 
Cost: £7500

"Very good work carried out."
 
 
 
 
 
 


Review 26 Oct 2015
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Charging layout of kitchen, dining room and sitting room to one large open plan area.
 

"Excellent in all areas."
 
 
 
 
 
 


Review 28 Sep 2015
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removing flat roof from my house extension and replacing with a tiled pitch roof.
 
Cost: £9400

"Laws and Bannan did an excellent job completing the work to a very high standard within five days. The extension roof was removed and the new pitched roof within two days. The finishing work is to a very high standard."
 
 
 
 
 
 


Review 21 Oct 2014
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cupboard converted into cloakroom toilet.
 
Cost: £3255

"Delighted at the service and professionalism of the company-would definitely use again, and would recommend to others."
 
 
 
 
 
 


Review 13 Jun 2014
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove existing narrow stair, remove a bedroom wall to install a wider stair.
 
Cost: £9000

"The finished job was well worth the bit of disruption, very happy with everything."
 
 
 
 
 
 


Review 12 Jun 2014
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal all bathroom fittings. Install cladding, ceiling, flooring, new toilet, basin, shower & cabinet and furniture.
 
Cost: £6400

"Very pleased with all the work done. Carried out quickly and to a very high standard. Excellent job."
 
 
 
 
 
 


Review 11 Apr 2014
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of a load bearing kitchen wall.
 
Cost: £3200

"Delighted with quality of work and service."
 
 
 
 
 
 


Review 13 Mar 2014
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Change of conservatory to sun room.
 
Cost: £5000

"Excellent"
 
 
 
 
 
 

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