Ross Doyle Joinery

Units 2-3 Green Street Lane Business Park, Green Street Lane
Ayr

KA8 8BE

Carpenter & Joiner

Listed under:  Carpenters & Joiners / Carpentry & Joinery, Kitchens / Kitchen Fitters / Kitchen Installers
100% recommended   Rating 9.9/10
9 reviews since 2018
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 9 reviews since 2018
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent service from start to finish. "   more
 
" Guys friendly explained what they were doing. Diligent and tidy. "   more
 
" Work completed on schedule to a very high standard. Ross Doyle owner of company was in constant attendance overseeing work completed by his employees. They themselves set very high standards and solve...."   more
 
" Firm recommended by social work. "   more
 
About Us


Expert Joiner with Timber & PVC in the Ayrshire area. Quality craftsmanship with attention to detail.

Ross doyle joinery aim to provide the best quality,services and design to your needs, from renovations to a simple new door.
We are based in south Ayrshire and the vast majority of our clients are in and around surrounding areas. We also have a team of time served and skilled joiners who pay great attention to detail on any service. We pride ourself in our customer service and ensure all clients needs are met to a high standard. We also take pride in project managing as we have similar trades who we work alongside and trust to help us finish your project from start to finish.
As a company we are confident that we can meet all your requirements on your next project even when it comes to quality and being affordable, With a friendly service from start to finish you can rest assured that you are getting both excellent value for money and a personal service at each job we attend.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 89%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 75%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

excellent 3
great 2
service 2
tidy 2
able 1
arose 1
attendance 1
attended 1
clean 1
communication 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 12 Jun 2019
Recommended by customer in DG8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lining loft with hard board.
 

"Excellent service from start to finish. "
 
 
 
 
 
 


Review 30 May 2019
Recommended by customer in KA19
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Flooring to loftspace and replacing several doors internally.
 
Cost: £2800

"Guys friendly explained what they were doing. Diligent and tidy. "
 
 
 
 
Team:
Andrew Dunn Stuart Muir
 
 
 


Review 23 Apr 2019
Recommended by customer in KA9
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removing old kitchen, disposing of it, fitting new kitchen, all plumbing and electrical work.
 
Cost: £2234

"Work completed on schedule to a very high standard. Ross Doyle owner of company was in constant attendance overseeing work completed by his employees. They themselves set very high standards and solved any problems that arose. A very impressive job carried out and would highly recommend the company. Very trustworthy and able to leave them in the house un attended. "
 
 
 
 
 
 


Review 8 Feb 2019
Recommended by customer in KA7
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 31 Jan 2019
Recommended by customer in KA2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 6/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Key safe installed in desired location and work carried out and given instructions. I am 85 years, and sorry writing not good.
 
Cost: £86

"Firm recommended by social work. "
 
 
 
 
 
 


Review 2 Dec 2018
Recommended by customer in KA20
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £247

"Great service. "
 
 
 
 
 
 


Review 19 Nov 2018
Recommended by customer in KA6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting new kitchen worktops and upstands.
 
Cost: £841

"A great job. Made a huge difference to the kitchen.
A very clean and tidy job. "
 
 
 
 
Team:
Stuart Kyle
 
 
 


Review 19 Nov 2018
Recommended by customer in KA6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £841
 
 
Team:
Stuart Kyle
 
 
 


Review 29 Jun 2018
Recommended by customer in KA26
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install kitchen and appliances.
 
Cost: £2218

"Excellent work and excellent communication."
 
 
 
 
 
 

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