TNT Carpet and Upholstery Cleaning

24 Hepburn Way, Lawthorn
Irvine
Ayrshire
KA11 2EE

Carpet Cleaning

Listed under:  Carpet Cleaners / Carpet Cleaning, Hard Floor Cleaning and Treatment
100% recommended   Rating TNT Carpet and Upholstery Cleaning 9.8/100
21 reviews since 2019
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 21 reviews since 2019
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed
 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy
 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional
 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" Great service and results. I would recommend to friends."   more
 
" All came up brand new and I am quite particular - I like things just right. Due to my age I have a carpet in my kitchen. It is a big kitchen. I just been hoovering over it. It was filthy. Explain...."   more
 
" Fantastic, friendly and professional service. Carpet looks like new. Highly impressed!"   more
 
" Tom was extremely professional and we were very happy with the service provided"   more
 
 
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Customer Reviews
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Review 14 Dec 2020
Recommended by customer in KA10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clean suite treat leather

Clean stair and landing carpet.
 

"Great service and results.

I would recommend to friends."
 
 
 
 
Team:
Tom
 
 
 

Review 9 Nov 2020
Recommended by customer in KA12
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaned 4 other carpets, plus kitchen.
 
Cost: £200

"All came up brand new and I am quite particular - I like things just right.

Due to my age I have a carpet in my kitchen. It is a big kitchen. I just been hoovering over it. It was filthy. Explained to Tom that it was very dirty.

He checked carpet and said it would come up like new. He was right it is like a new carpet very reasonable.

Cleaned another four carpets."
 
 
 
 
Team:
Tom
 
 
 

Review 2 Nov 2020
Recommended by customer in KA1
 My Age: 40 - 49 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Stain removal and carpet cleaning.
 
Cost: £49

"Fantastic, friendly and professional service. Carpet looks like new. Highly impressed!"
 
 
 
 
Team:
Tom
 
 
 

Review 29 Oct 2020
Recommended by customer in KA11
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Carpet 2 x sofa's professionally cleaned.
 

"Tom was extremely professional and we were very happy with the service provided"
 
 
 
 
Team:
Tom
 
 
 

Review 23 Sep 2020
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Large Lounge/ Dining room.
 
Cost: £144

"Arrived bang on time.

Very pleasant person.

Got on with the job made excellent job."
 
 
 
 
Team:
Tom
 
 
 

Review 26 Aug 2020
Recommended by customer in KA12
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Carpet cleaned
 
Cost: £49

"Amazing results, first class workmanship, very amiable chap, would have no problems recommending him to anyone."
 
 
 
 
Team:
Tom
 
 
 

Review 1 Jul 2020
Recommended by customer in KA11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning of carpet & 3 piece suite
 

"Work done to very high standard excellent.

Done by Tom himself.

Very pleasant man
"
 
 
 
 
Team:
Tom
 
 
 

Review 4 Mar 2020
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clean of two carpets (Lounge and hallway)
 
Cost: £89

"Tom did an excellent job of cleaning carpets he was prompt efficient, polite lovely manner.
I would definitely use this company again, and would not hesitate to recommend Tom."
 
 
 
 
Team:
Tom
 
 
 

Review 3 Mar 2020
Recommended by customer in KA7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full hot water extraction cleaning and encap. acidic rinse (v2 2 seater fabric sofa's) deodorise applied) no
 
Cost: £140

"First time using this company. Job completed, excellent work. Tom was courteous, friendly and punctual. Very knowledgeable ! would definitely use this company again."
 
 
 
 
Team:
Tom Jnr
 
 
 

Review 28 Feb 2020
Recommended by customer in KA2
 My Age: 50 - 59 
 I'm: Female 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Carpet and upholstery cleaning
 
Cost: £109

"Very impressed, polite, explained everything and friendly"
 
 
 
 
Team:
Tom
 
 
 

Review 26 Feb 2020
Recommended by customer in KA12
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Carpet cleaning
 
Cost: £158

"I was very satisfied with the work carried out. Work was done with very little disruption the chap arrived on time and was very pleasant and well mannered.
I would have no problem employing his services again!"
 
 
 
 
Team:
Tom
 
 
 

Review 27 Dec 2019
Recommended by customer in KA13
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 7/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clean and deodorize 2 carpets.
 
Cost: £120
 
 
Team:
Tom
 
 
 

Review 13 Dec 2019
Recommended by customer
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £205

"Great job!
Excellent customer service would highly recommend."
 
 
 
 
Team:
Tom
 
 
 

Review 5 Nov 2019
Recommended by customer in KA11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning of suite comprising 2 coaches, one arm chair, one footstool and 12 cushions.
 
Cost: £295

"Very pleased with this service indeed. Tom took a great deal of time to make sure we knew exactly what would be involved. Everything he said he would do he did.
I would have no hesitation in recommending him to friends and family. "
 
 
 
 
Team:
Tom
 
 
 

Review 28 Oct 2019
Recommended by customer in KA24
 My Age: 60 - 69 
 I'm: Female 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning of stair and hall carpet.
 
Cost: £168

"Friendly and efficient service. "
 
 
 
 
Team:
Tom
 
 
 

Review 27 Oct 2019
Recommended by customer in KA21
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full clean and deodorize of living room and hall carpet.
 
Cost: £120

"Tom came in cleaned my carpet's to a very top spec. Very very satisfied with the professional job that he had done and a very trustworthy person. I had to nip out and leave him alone in my house defo would recommend.
Tom work
"
 
 
 
 
Team:
Tom
 
 
 

Review 22 Sep 2019
Recommended by customer in KA11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clean a large corner sofa (4 seater)
 
Cost: £180

"Quoted after an initial phone call and prompt visit. Explained different options available and treatments. Arrived on time on day of appointment put down protective sheets for floor. Thorough clean done. Very please with result!"
 
 
 
 
Team:
Tom
 
 
 

Review 10 Sep 2019
Recommended by customer in KA11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning carpets and upholstery. So happy with the quality of service and results that I now pay monthly, this not only enables me to spread the cost but I have the peace of mind if any unfortunate accidents happen that TNT will come and see to it as soon as possible.

"Very highly qualified and professional staff. Knowledgeable about materials and stains of all kinds.

Polite and helpful, arrived on time and kept cleaning until the carpets looked like new. Gave advice on aftercare too.

Not the cheapest but definitely the best"
 
 
 
 

Review 10 Sep 2019
Recommended by customer in KA13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lounge carpet cleaned and stains removed
 
Cost: £80
 

"Everything was first class , arrived on time to survey the job , and gave us a quote, which we thought was very very reasonable for the area and age of the carpet , informed us of how the stains would be treated and removed, the equipment he would be using, filled us with confidence that it was the right company to do the job.
Tom gave us a time and date that suited us, appeared on time, explained what he was going to do, no fuss just straight in and started! Finished in timescale he had given us and couldn’t believe how well carpet came up, looked like new. Highly recommend."
 
 
Team:
Tom
 
 
 

Review 10 Sep 2019
Recommended by customer in G44

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tom from TNT Carpet and Upholstery Cleaning came to my mother flat on Saturday to clean her wool carpet.

"He did a fantastic job and my mother thought the carpet looked better than it did when it was new. He was prompt, efficient, professional and extremely thorough in his attention to detail. The carpet does look excellent. Thanks Very much Lynn Thomas"
 
 
Team:
Tom
 
 
 
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