MJ Cleaning

10 Drumsleet Avenue, Cargenbridge
Dumfries
Dumfries & Galloway
DG2 8LH

Carpet & Upholstery Cleaning

Listed under:  Carpet Cleaners / Carpet Cleaning, Upholstery Cleaners / Upholstery Cleaning
100% recommended   Rating 10/10
11 reviews since 2019
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 11 reviews since 2019
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very well done good standard. No mess. Very pleasant man. "   more
 
" Turned up promptly and presented me with a business card as an introduction and proof of who he was. Explained the process that would be followed to clean my sofa, armchair and rugs. Was fast and effi...."   more
 
" Called MJ Cleaning 4 a price to clean my leather suite and living room carpet, Mark gave me a price to do the job and I was happy with the price, so arranged a day to get them done which was very prom...."   more
 
" Very happy and would recommend to my friends. "   more
 
About Us



Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Amazing 2
booked 2
brand 2
clean 2
cleaned 2
excellent 3
Explained 3
friendly 2
good 2
happy 3
Mark 4
mess 2
pleasant 2
professional 2
recommend 5
sofa 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 10 Sep 2019
Recommended by customer in DG1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 piece suite lounge. Hall carpets.
 
Cost: £90

"Very well done good standard. No mess. Very pleasant man. "
 
 
 
 
Team:
Mark
 
 
 


Review 2 Sep 2019
Recommended by customer in DG3
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaned sofa, armchair and rugs

"Turned up promptly and presented me with a business card as an introduction and proof of who he was. Explained the process that would be followed to clean my sofa, armchair and rugs. Was fast and efficient and if it wasnt for the mild sounds of his machinery I would never have known he was there. Very professional attitude and even cleaned a footstool I had forgot to mention because he didn't want it looking a different colour to the rest! Cleared up and offered me an invoice without any question. Highly recommend and will be getting him back to do more work for me in future."
 
 
 
   Business Reply:

Thanks for your kind review, much appreciated
 


Review 16 Aug 2019
Recommended by customer in DG1
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaned 3+2 seater leather suite and living room carpet.

"Called MJ Cleaning 4 a price to clean my leather suite and living room carpet, Mark gave me a price to do the job and I was happy with the price, so arranged a day to get them done which was very prompt. Came out cleaned both item very well and was pleased with job done."
 
 
Team:
Mark
 
 
 


Review 15 Jul 2019
Recommended by customer in DG2
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clean living room and hall carpet.
 
Cost: £50

"Very happy and would recommend to my friends. "
 
 
 
 
Team:
Mark Jones
 
 
 


Review 11 Jul 2019
Recommended by customer in DG1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaned lounge to hall carpets.
 
Cost: £45

"The work done was excellent. Mark was very well arts explained everything he done he was very pleasant. "
 
 
 
 
Team:
Mark Jones
 
 
 


Review 8 Jul 2019
Recommended by customer in DG2
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Sofa deep clean And tamale carpet clean
 
Cost: £55
 

"Amazing service, I have never been so happy my sofa looks brand new and honestly could not be happier. Lovely and friendly as well, could not recommend enough and already have my next appointment booked"
 
 
 
 


Review 5 Jul 2019
Recommended by customer in DG11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Suite cleaned
Carpet
Ru6
 
Cost: £80

"Delighted with work. Excellent job. "
 
 
 
 
Team:
Mark Jones
 
 
 


Review 1 Jul 2019
Recommended by customer in DG1
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning hall and stair carpet.
 
Cost: £30

"Very good workman. Did an excellent job. Would have no hesitation in recommending him. "
 
 
 
 
Team:
Mark Jones
 
 
 


Review 25 Jun 2019
Recommended by customer in DG7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
bedrooms and hallway
 
Cost: £70
 

"Mark carries out the work for me on the recommendation from a friend. I was not disappointed and I would readily recommend him to others. Mark has now been twice to our property."
 
 
Team:
Mark Jones
 
 
 


Review 25 Jun 2019
Recommended by customer in DG7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Carpet cleaning to Carpets in large lounge
 
Cost: £50
 

"Mark was very professional very friendly explained exactly what he was going to do and was very tidy and left no mess. I was so satisfied with his work I would recommend him to others.He is very reliable will not let you down."
 
 
Team:
Mark
 
 
 


Review 24 Jun 2019
Recommended by customer in DG1
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Carpet cleaner
 
Cost: £45
 

"Amazing job carpets & rug look brand new, booked again for stairs and bedrooms"
 
 

MJ Cleaning
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 

Back to top

1