Gunn Electrical

Oakridge
St Columb
Cornwall
TR9 6JZ

Certified Installer

Listed under:  Electricians
100% recommended   Rating 10/10
14 reviews since 2018
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 14 reviews since 2018
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" prompt, friedly service. Chris explained what he planned to do, what he found and what he had done on completion. problems quickly and efficiently resolved. the dog was very happy to have him in the ...."   more
 
" We found Gunn Electrical advertising in our local Village magazine and decided to try them since we believe strongly in using local tradespeople. This is the second job they have done for us. The f...."   more
 
" Chris has attended our house on 3 occasions now to fix or replace some small electrical faults. He has always been very professional, polite and friendly. His work is excellent and he is tidy and effi...."   more
 
" I had lots of small and a big jobs around my house. Chris was great and came to do an overall overview of all the work. We agreed dates and ticked them off as we went. He is flexible and was kind to f...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 90%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Chris 4
different 2
efficient 2
efficiently 2
Electrical 4
Excellent 4
explained 4
finish 2
flexible 2
friendly 2
great 2
Gunn 4
highly 4
neat 2
occasions 2
professional 4
professionalism 2
quickly 2
recommend 8
recommended 2
reliable 2
replace 2
safe 2
schedule 2
service 5
small 3
standard 2
tidy 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 10 Jul 2019
Recommended by customer in PL12
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
replace fuseboard and check wiring

"prompt, friedly service. Chris explained what he planned to do, what he found and what he had done on completion. problems quickly and efficiently resolved.
the dog was very happy to have him in the house too!
recommend to anyone!"
 
 
Team:
Chris
 
 
 


Review 29 Apr 2019
Recommended by customer in TR2

 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Checked safety and improved wiring to our barn - installed new earthing, fitted new distribution board and RCDs, rewired some areas and also installed new lights and sockets as needed. Provided STROMA certification.
 
Cost: £500
 

"We found Gunn Electrical advertising in our local Village magazine and decided to try them since we believe strongly in using local tradespeople.

This is the second job they have done for us. The first was to replace a faulty bathroom fan that was installed in a fairly inaccessible place in the roof. The first mission was accomplished without drama. This, second, job was to assess and rewire a small workshop and provide some additional facilities.

We have been impressed and very pleased with the work on both occasions which was also accomplished in a very timely manner.

In all respects, including quotations, punctuality and expertise we received very courteous service and a professional approach along with subsequent formal STROMA certification of the work done which has given us a high degree of confidence to use Gunn Electrical again.

"
 
 
Team:
Chris Gunn
 
 
 


Review 2 Apr 2019
Recommended by customer in TR2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of strip lighting under the kitchen wall units.
 
Cost: £116
 

"Chris has attended our house on 3 occasions now to fix or replace some small electrical faults. He has always been very professional, polite and friendly. His work is excellent and he is tidy and efficient. He even tells you exactly when he's coming! His charges are very reasonable. We would certainly recommend him."
 
 
Team:
Chris Gunn
 
 
 


Review 16 Mar 2019
Recommended by customer in TR2
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
- fixing sockets - installing radiator in the bathroom - replacing and installing chandelier - replacing light units in kitchen - replacing garden light and wiring - tracing cables

"I had lots of small and a big jobs around my house. Chris was great and came to do an overall overview of all the work. We agreed dates and ticked them off as we went. He is flexible and was kind to fit around my awkward and ever changing schedule. All the work has been top quality and Iíve always been assured that if anything isnít right heíll come right round and set it straight (havenít had to, but great to know I can!).

I would recommend Chris to anyone and will use him again!"
 
 
Team:
Chris
 
 
 


Review 7 Mar 2019
Recommended by customer in TR2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full survey of domestic electrical installation in house & outbuildings(3. Remedial and improvement works to bring whole installation up to contemporary standards.
 
Cost: £595
 

"I cannot speak too highly of the competence and professionalism of Gunn Electrics. We were concerned with an old house with piecemeal additions over the years, indoors and out, with little attempt at valid integration.

Specifying the work proposed was detailed and coherent, explaining what had to be done, what should be done, and what would be advisable. Each task with an idea of cost.

When it came to the work, it was carried out efficiently to the arranged schedule - and everything meticulously cleared up afterwards.

Highly recommended!"
 
 
Team:
Chris & Mike Gunn
 
 
 


Review 18 Feb 2019
Recommended by customer in TR14
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of plug sockets and timer switch
 
Cost: £50
 

"Excellent customer service and professionalism demonstrated. I would highly recommend Bill Gunn."
 
 
Team:
Bill Gunn
 
 
 


Review 17 Feb 2019
Recommended by customer in TR15
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Inspection and test of consumer unit, protective bonding conductors and final cicuits for stroma certification. Install a replacement consumer unit.
 
Cost: £418
 

"I canít thank Chris enough for the excellent work he carried out for me. By my own poor judgement I left it very late before requesting an electrical test, my tenant was due to move in within a few days, and Chris quickly found it in a dangerous state and wasted no time in remedying the situation and creating a safe installation.
He is extremely thorough, his work is extremely neat and tidy and I would happily recommend him to anyone, without hesitation."
 
 
Team:
Chris Gunn, Gunn Electrical
 
 
 


Review 26 Sep 2018
Recommended by customer in TR2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supplied and fitted night storage heaters

"The work was carried out promptly and to a very high standard.
"
 
 
Team:
Gunn Electrical
 
 
 


Review 18 Sep 2018
Recommended by customer in TR2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Wired a new garage for us.
 
Cost: £550
 

"We are delighted with the work. Very reliable on time. Would recommend to anyone"
 
 
Team:
Chris Gunn
 
 
 


Review 14 Aug 2018
Recommended by customer in tr10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re-wired lean to utility room. Including MCB, new sockets and wiring.
 
Cost: £300
 

"Very efficient and tidy work. Explained what needed doing and completed the job within the time scale."
 
 
Team:
Bill Gunn
 
 
 


Review 4 Apr 2018
Recommended by customer in TR11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting of waterproof electrical sockets and lights to garage

"Bill completeted the works in challenging weather, always professional and I'd recommend his services to anyone..business and domestic."
 
 
Team:
Bill Gunn
 
 
 


Review 19 Feb 2018
Recommended by customer in PL25
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Shower pull cord replaced and two light fittings replaced.
 
Cost: £140
 

"Turned up at expected time: kept in touch via e-mail regarding parts, sent pictures to help decide which light to pick, costs.
Even brought a different fitting as he thought might be better for room, which it was, explained everything from start to finish.
Was not pushy at all, it was always my decision.
Great value for the work done, completed on time and includes a guarantee covering all the work.

Have already recommended to friends."
 
 
Team:
Chris Gunn
 
 
 


Review 30 Jan 2018
Recommended by customer in TR11
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of LED garage lighting and sockets.

"Gunn Electrical provided a very professional service with flexible times for the work to be undertaken at relatively short notice.The work undertaken was very neat. An unsafe socket was found during the works which was disconnected and the property not left until this was made safe. I was kept well updated on the works throughout."
 
 
Team:
Bill Gunn
 
 
 


Review 14 Jan 2018
Recommended by customer in SK8
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New bathroom extractor fan, bathroom spot lights and light switch change.

"Excellent service from start to finish. Clearly explained the different extractor fans we could have and the benefits/ drawbacks of each. He was punctual, friendly, reliable and finished the work to a high standard. Would highly recommend, and will definitely use him again."
 
 
Team:
Bill
 
 
 

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