Frosty's Cleaning Services

Craiglea Lodge
Mossblown
South Ayrshire
KA6 5AZ

Cleaning - Exterior

Listed under:  Carpet Cleaners / Carpet Cleaning, Cleaners / Cleaning Services - Commercial, Cleaners / Home Cleaning Services - Domestic, Cleaning - Upholstery, Conservatory Cleaning, Driveway Cleaning, Gutter Cleaners / Gutter Cleaning, Oven Cleaners, Path Cleaning, Power Washing, Pressure Washing Patios/Decks/Driveways, Window Cleaners / Window Cleaning
100% recommended   Rating 9.9/10
55 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 55 reviews since 2017
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very good work."   more
 
" Work done to a high standard would definitely use them again. "   more
 
" 2nd Time I've used Frosty's and as pleased this time as the 1st"   more
 
" The work was carried out on the day they said they would to a very high standard on time and at the cost quoted. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 98%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 84%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 83%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 3
better 2
class 3
clean 7
cleaned 3
cleaning 3
contact 2
courteous 2
definitely 4
Delighted 7
drive 2
efficient 8
efficiently 4
excellent 20
expected 2
explaining 2
extremely 5
fantastic 3
Friendly 11
Frostys 6
Gavin 2
good 6
Great 5
happy 3
hard 2
helpful 3
highly 7
impressed 3
informed 2
later 2
looks 2
money 3
outcome 2
Oven 5
payment 3
pleasant 3
pleased 4
polite 2
professional 8
Prompt 2
Quality 3
quoted 2
reasonable 2
recommend 8
recommended 2
results 5
service 14
Services 4
standard 7
tidy 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 16 May 2019
Recommended by customer in KA6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Drive cleaned and sanded.
 
Cost: £125

"Work done to a high standard would definitely use them again. "
 
 
 
 
 
 


Review 16 May 2019
Recommended by customer in KA11
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clean Patio. Clean Gutters
Clean conservatory roof.
 

"Very good work."
 
 
 
 
Team:
Eamonn Riley
 
 
 


Review 16 May 2019
Recommended by customer in KA11
 My Age: 50 - 59 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Driveway front and back including patio area at rear and returning 2 days later to sand and fill in all areas.
 
Cost: £487

"The work was carried out on the day they said they would to a very high standard on time and at the cost quoted. "
 
 
 
 
 
 


Review 16 May 2019
Recommended by customer in KA10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All gutters cleaned front and rear monoblock cleaned / re sanded.
 
Cost: £250

"2nd Time I've used Frosty's and as pleased this time as the 1st"
 
 
 
 
Team:
Sadiq Jordan
 
 
 


Review 10 May 2019
Recommended by customer in KA13
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cooker cleaning
 

"Quality of work was excellent
Would recommend firm with confidence"
 
 
 
 
 
 


Review 11 Mar 2019
Recommended by customer in KA7
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Single oven clean.
 
Cost: £50

"Very efficient service. Clean and tidy workman. Oven is looking brand new again, well worth the money. As I love to clean, but not an oven."
 
 
 
 
 
 


Review 14 Dec 2018
Recommended by customer in KA10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I recently moved into a new house which was sadly in need of deep cleaning. Had all carpets shampood and all rooms deep cleaned including oven and microwave. It is an 8 apt house and guttering too.
 
Cost: £1180

"A very reliable and trustworthy company. The staff worked hard and continuously. I was informed all the way through the work process and they worked around my availability. The before and after pictures are self evident of the hard work. I would wholeheartedly recommend and use the company again - excellent service."
 
 
 
 
 
 


Review 7 Nov 2018
Recommended by customer in KA4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning of gutters and windows doors and sofits.
 

"Jim and Sadiq arrived at stated time and introduced themselves, the work was carried out efficiently. Both of them were very courteous and friendly. Any debris that was spilled was cleaned up and the area was left clean and tidy. A highly recommended company. Will definitely use again. "
 
 
 
 
Team:
Jim Sadiq
 
 
 


Review 7 Nov 2018
Recommended by customer in KA11
 My Age: 40 - 49 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Oven and grill clean
 
Cost: £65

"A fantastic job done on what was a very dirty oven. Staff were polite and any mess made was cleaned up."
 
 
 
 
 
 


Review 31 Oct 2018
Recommended by customer in KA12
 My Age: 60 - 69 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clean and Re-sand a area of monoblock in our car park.
 
Cost: £280

"The work was carried out on the correct date for the agreed price. They have also as a separate job cleared my drive at home, cooper etc.
It has all been done to a high standard. "
 
 
 
 
 
 


Review 9 Oct 2018
Recommended by customer in KA6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re leaning, re sanding sealing mono blocking.
 
Cost: £130

"Excellent and efficient work!"
 
 
 
 
 
 


Review 7 Oct 2018
Recommended by customer in KA11
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1.Power was mono block, front of house.
2.Power was sand stone slabs, rear of house.
3.Clean outside of conservatory.
 

"We have this done annually and this is the third year we have used their services.
Their work is excellent!!!!"
 
 
 
 
 
 


Review 20 Sep 2018
Recommended by customer in KA5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clearing guttering and power washing checking.
 
Cost: £100

"I've used Frosty's services a few times for those domestic jobs where specialised equipment is required. They are always helpful and efficient. "
 
 
 
 
 
 


Review 2 Jul 2018
Recommended by customer in KA3
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning and re-sanding of large area of monoblock.
 
Cost: £290
 
 
 
 


Review 21 Jun 2018
Recommended by customer in KA3
 My Age: 30 - 39 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Monoblock pressure washed and resandled.
 
Cost: £250

"Very professional extremely hard working."
 
 
 
 
Team:
Victoria
 
 
 


Review 21 Jun 2018
Recommended by customer in KA6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clean and sand monoblock at front of house. Clean side of house slabs and back area. Clean 3 carpets in house.
 
Cost: £400

"Great job done. Excellent workers. Never stopped would highly recommend this company."
 
 
 
 
 
 


Review 21 Jun 2018
Recommended by customer in KA8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning of garden slabs and decking.
 

"Work was carried out efficiently and to a high standard. I was extremely happy with the outcome."
 
 
 
 
 
 


Review 19 Jun 2018
Recommended by customer in KA70
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaned large area of paths, patio, driveway and terraces. Cleaned guttering.
 
Cost: £837

"Work carried out very efficiently and effectively company easy to deal with. Staff pleasant and friendly. Everyone helpful at each stage of job. "
 
 
 
 
Team:
Gavin Sayed Jordan Jim
 
 
 


Review 5 Jun 2018
Recommended by customer in KA8
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Monoblock cleaned, Sanded and sealed.
 
Cost: £360

"Delighted with result very helpful. "
 
 
 
 
 
 


Review 4 Jun 2018
Recommended by customer in KA19
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clean paving slabs.
 
Cost: £130

"Good friendly service."
 
 
 
 
 
 

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