Aylsham Computers

15 Red Lion Street
Aylsham
Norfolk
NR11 6ER

Computer Maintenance & Repairs

Listed under:  Computer Maintenance & Repairs, Computer Sales, Computer Service Centre, Computer Services, Website Design
99% recommended   Rating Aylsham Computers 9.3/100
240 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
 9.3 /10 Overall Rating 9.3/10
Based on 240 reviews since 2015
 
 
 
Quality 9.3/10 Quality Rating 9.3
The quality of the products or services was as expected and agreed
 
Service 9.6/10 Service Rating 9.6
The team was friendly, helpful, considerate and professional
 
Value 9.1/10 Value Rating 9.1
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" Spoke to them at the Shop then phoned & Booked the work to be carried out as agreed. They Started the Repair a day early - I know this because I foolishly gave them the wrong pass word so they had t...."   more
 
" Friendly service"   more
 
" Very friendly firm to deal with and always willing to help if needed"   more
 
" Quick turnaround and later power supply problem sorted whilst waiting. The PC is now 100% improved with excellent speed."   more
 
 
About Us

Repairs:

1 Day priority service for clients with Maintenance Schemes
or

Up to 5 day service usually less for clients without a Maintenance Scheme.

Maintenance Schemes include:
Priority in job queue
Remote Access support
Yearly service
Cloud backup
Business grade Internet Security
Web Browser Hijacking protection
Automated problem reporting
Discount on parts and labour
     
Customer Reviews
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Review 6 Jul 2021
Recommended by customer in PE34
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitted New Hard Drive on My Apple Lap top & Transferred the Data
 
Cost: £191
 

"Spoke to them at the Shop then phoned & Booked the work to be carried out as agreed.
They Started the Repair a day early - I know this because I foolishly gave them the wrong pass word so they had to contact me for the right one. Sorry.
The new hard drive has certainly revived my old lap top - the spinning wheel of death has gone, so the £191.00 spent was a lot cheaper than a new lap top and it has a 3 year guaranteed so am very happy."
 
 
Team:
Don't remember Names but all Polite & Helpful
 
 
 

Review 5 Jul 2021
Recommended by customer in NR11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace hard disc on laptop and reload all files
 
Cost: £187
 

"Friendly service"
 
 
 
 

Review 5 Jul 2021
Recommended by customer in NR11

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Additional storage space installed very satisfied thank you .

"Very friendly firm to deal with and always willing to help if needed"
 
 
 
 

Review 5 Jul 2021
Recommended by customer in NR24
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Show All
 
 
Customer Review
 
Updating computer, fitting new SSD and power pack.
 
Cost: £231
 

"Quick turnaround and later power supply problem sorted whilst waiting. The PC is now 100% improved with excellent speed."
 
 
Team:
?
 
 
 

Review 21 Jun 2021
Recommended by customer in NR10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
After having my bank scammed (via my laptop) I visited Aylsham Computers to get my laptop scanned for malware. After finding activity on there I asked for my laptop to be stripped back to basics.
 
Cost: £139
 

"Realising my computer was running very slow I was adviced by the staff that the life on my laptop was very limited so i was offered a reasonable priced new hard drive, which i took. As I had no availability to my bank account at that time I paid in cash and now have a better working laptop

I found the staff at Aylsham computers very obliging and friendly. I would recommend themgood staff, very approachable and friendly

the work carried out was as requested and laptop is working well"
 
 
Team:
Joshua
 
 
 

Review 1 Jun 2021
Recommended by customer in NR24

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Laptop would not boot up. New disc provided and data transferred.

"I have been a customer of Aylsham Computers for more than 10 years. I bought my current laptop from them and have a service plan with them. On the several occasions when I have had technical problems they have been helpful and friendly and have resolved the problem promptly. I recommend them."
 
 
 
 

Review 21 May 2021
Recommended by customer in NR11

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the products or services was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
upgrade to windows 10 after problem with down loading photos due to support be withdrawn windows 8.1
 
Cost: £130
 

"very informative on how different it will be to windows 8.1
all my files and photos were left in tack. very approachable and local"
 
 
Team:
joshua adams
 
 
 

Review 18 May 2021
Recommended by customer in NR11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Upgrading computer
 
Cost: £180
 

"Very good service and explanation of the work needed. Staff were very helpful and polite"
 
 
Team:
not sure
 
 
 

Review 18 May 2021
Recommended by customer in NR24

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Consultancy and advice on installation of WiFi extenders and CAT5 cabling options, plus supply of equipment and on-going support.
 
Cost: £250
 

"First class service and support from Michael. We used Aylsham Computers upon the recommendation of a friend and we shall certainly be recommending them to others."
 
 
Team:
Michael Crafer
 
 
 

Review 18 May 2021
Recommended by customer in NR11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace my existing laptop hard drive with a solid state hard drive.
 
Cost: £184
 

"My laptop computer was so slow and unresponsive that I had considered replacing it. However, Aylsham computers suggested replacing my existing hard drive with a solid state hard drive which they did within one day. They backed up all my existing data and configured the new hard drive as it had been. I now have a super fast and fully responsive machine that exceeds all my expectation. Thank you so much Aylsham Computers!!"
 
 
 
 

Review 10 Apr 2021
Recommended by customer in NR11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Purchased new Asus laptop.
 
Cost: £709
 

"Aylsham computers sourced the laptop rapidly and kept me informed. I picked it up as arranged. They upgraded the memory for me and I had a minor issue with the touchpad driver after they reinstalled Windows 10. When I contacted them about this issue, they were apologetic, friendly and helpful and the issue was soon resolved."
 
 
Team:
Joshua
 
 
 

Review 28 Mar 2021
Recommended by customer in Nr11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To disect a damaged HP pavilion laptop Recovered the hard drive Copied the whole drive to a flash drive for double protection!
 
Cost: £60
 

"Good friendly staff that listen to your needs"
 
 
Team:
Josh
 
 
 

Review 26 Mar 2021
Recommended by customer in NR10

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
new hard drive installed
 
Cost: £180
 

"Happy with the service"
 
 
Team:
Michael
 
 
 

Review 26 Mar 2021
Recommended by customer in Nr10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Worked on my laptop to restore them to good working order

"I found the team very helpful and understanding.As I am not very knowledgeable about computers due to my age (80) they were very understanding and explained everything fully.Also they kept me informed by text or phone on the progress of the job."
 
 
Team:
Don't remember
 
 
 

Review 26 Mar 2021
Recommended by customer in nr11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
setting up and repairing new mobile phone after I had broken insert drawer trying to set it up.
 
Cost: £80
 

"I have used this company for 12 years for my computer needs. They are always helpful and efficient and I always recommend them to other people.
They have never let me down!
Always a pleasure. Friendly, very helpful and very efficient."
 
 
 
 

Review 26 Mar 2021
Recommended by customer in NR11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I upgraded my laptop

"I received good advise and service and wish I had made the move much sooner. My old laptop was then revamped and my grandchildren are now enjoying the benefits, not only for school work, but also for leisure."
 
 
Team:
Michael
 
 
 

Review 25 Mar 2021
Recommended by customer in NR10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Checking my laptop following a problem

"Aylsham Computers were very helpful - the laptop was collected from my home, the work done satisfactorily, and the laptop returned. I was very satisfied with the service given."
 
 
Team:
Michael
 
 
 

Review 25 Mar 2021
Recommended by customer in NR8
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of hard drive on imac
 
Cost: £260
 

"They guys are alysham computers were great, would defo recommend and use again if needed."
 
 
Team:
Josh
 
 
 

Review 4 Nov 2020
Recommended by customer in NR11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair to power outlet.
 
Cost: £90
 

"Very helpful service, was able to book the repair easily, received a text message when job completed. Collection and payment also very easy and straighforward."
 
 
Team:
Joshua Adams
 
 
 

Review 3 Nov 2020
Recommended by customer in NR8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A repair to my laptop was required as i no longer could receive incoming emails and deletion of some memory store and downloading onto memory stick.
 
Cost: £83
 

"When I went to pick up the laptop I was served by Josh who I think did the work on my laptop. He was extremely helpful, patient to someone who knows little about computers and whenever he has served me I have found him to be extremely approachable and I feel fully confident he would do his utmost to help you out."
 
 
Team:
Josh
 
 
 
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