Aylsham Computers

15 Red Lion Street
Aylsham
Norfolk
NR11 6ER

Computer Maintenance & Repairs

Listed under:  Computer Maintenance & Repairs, Computer Sales, Computer Services, Website Design
99% recommended   Rating Aylsham Computers 9.3/100
230 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.3 /10 Overall Rating 9.3/10
Based on 230 reviews since 2015
 
 
 
Quality 9.3/10 Quality Rating 9.3
The quality of the products or services was as expected and agreed

 
Service 9.6/10 Service Rating 9.6
The team was friendly, helpful, considerate and professional

 
Value 9.1/10 Value Rating 9.1
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Aylsham computers sourced the laptop rapidly and kept me informed. I picked it up as arranged. They upgraded the memory for me and I had a minor issue with the touchpad driver after they reinstalled W...."   more
 
" Good friendly staff that listen to your needs"   more
 
" Happy with the service"   more
 
" I found the team very helpful and understanding.As I am not very knowledgeable about computers due to my age (80) they were very understanding and explained everything fully.Also they kept me informe...."   more
 
 
About Us


Repairs:

1 Day priority service for clients with Maintenance Schemes
or

Up to 5 day service usually less for clients without a Maintenance Scheme.

Maintenance Schemes include:
Priority in job queue
Remote Access support
Yearly service
Cloud backup
Business grade Internet Security
Web Browser Hijacking protection
Automated problem reporting
Discount on parts and labour
     
Customer Reviews
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Budget:  


Review 10 Apr 2021
Recommended by customer in NR11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Purchased new Asus laptop.
 
Cost: £709
 

"Aylsham computers sourced the laptop rapidly and kept me informed. I picked it up as arranged. They upgraded the memory for me and I had a minor issue with the touchpad driver after they reinstalled Windows 10. When I contacted them about this issue, they were apologetic, friendly and helpful and the issue was soon resolved."
 
 
Team:
Joshua
 
 
 


Review 28 Mar 2021
Recommended by customer in Nr11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To disect a damaged HP pavilion laptop Recovered the hard drive Copied the whole drive to a flash drive for double protection!
 
Cost: £60
 

"Good friendly staff that listen to your needs"
 
 
Team:
Josh
 
 
 


Review 26 Mar 2021
Recommended by customer in NR10

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
new hard drive installed
 
Cost: £180
 

"Happy with the service"
 
 
Team:
Michael
 
 
 


Review 26 Mar 2021
Recommended by customer in Nr10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Worked on my laptop to restore them to good working order

"I found the team very helpful and understanding.As I am not very knowledgeable about computers due to my age (80) they were very understanding and explained everything fully.Also they kept me informed by text or phone on the progress of the job."
 
 
Team:
Don't remember
 
 
 


Review 26 Mar 2021
Recommended by customer in nr11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
setting up and repairing new mobile phone after I had broken insert drawer trying to set it up.
 
Cost: £80
 

"I have used this company for 12 years for my computer needs. They are always helpful and efficient and I always recommend them to other people.
They have never let me down!
Always a pleasure. Friendly, very helpful and very efficient."
 
 
 
 


Review 26 Mar 2021
Recommended by customer in NR11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I upgraded my laptop

"I received good advise and service and wish I had made the move much sooner. My old laptop was then revamped and my grandchildren are now enjoying the benefits, not only for school work, but also for leisure."
 
 
Team:
Michael
 
 
 


Review 25 Mar 2021
Recommended by customer in NR10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Checking my laptop following a problem

"Aylsham Computers were very helpful - the laptop was collected from my home, the work done satisfactorily, and the laptop returned. I was very satisfied with the service given."
 
 
Team:
Michael
 
 
 


Review 25 Mar 2021
Recommended by customer in NR8
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of hard drive on imac
 
Cost: £260
 

"They guys are alysham computers were great, would defo recommend and use again if needed."
 
 
Team:
Josh
 
 
 


Review 4 Nov 2020
Recommended by customer in NR11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair to power outlet.
 
Cost: £90
 

"Very helpful service, was able to book the repair easily, received a text message when job completed. Collection and payment also very easy and straighforward."
 
 
Team:
Joshua Adams
 
 
 


Review 3 Nov 2020
Recommended by customer in NR8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A repair to my laptop was required as i no longer could receive incoming emails and deletion of some memory store and downloading onto memory stick.
 
Cost: £83
 

"When I went to pick up the laptop I was served by Josh who I think did the work on my laptop. He was extremely helpful, patient to someone who knows little about computers and whenever he has served me I have found him to be extremely approachable and I feel fully confident he would do his utmost to help you out."
 
 
Team:
Josh
 
 
 


Review 29 Oct 2020
Recommended by customer in nr11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Annual service on AppleMac and laptop. Check a few issues, and deal with slow performance of laptop. Hard drive replacement to solid-state recommended and performed successfully
 
Cost: £300
 

"I was entirely happy with the experience so I have no suggestions to make"
 
 
 
 


Review 29 Oct 2020
Recommended by customer in NR27
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Computer build design and supply, including set up
 
Cost: £448
 

"I cannot praise Aylsham Computers enough for the quality, speed, professionalism and good value of their service. They helped me design and build a new PC - provided the best quote I had received and did not increase the quote even when a couple of items changed - also helped enormously to successfully resolve one early teething problem. Delighted with the computer and with their friendly and trustworthy service - do use them, I'm sure you'll be equally delighted - thank you Aylsham Computers!"
 
 
Team:
Tomas and Josh
 
 
 


Review 15 Oct 2020
Recommended by customer in NR10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
My laptop camera died on me and I need for the regular Zoom meetings for work in these Covid times.
 
Cost: £80
 

"I use my laptop constantly. The guys took in my laptop, and I had barely made it home 40 minutes later again before they phoned to say they had completed the diagnostics and the problem was found and would be dealt with later that day. Thankfully it was a software problem. I had my fully functional laptop back to me in less than 24 hours. Fantastic service. Cannot fault them."
 
 
Team:
Sorry, I didnt get names I was in such a panic about the prob.
 
 
 


Review 7 Oct 2020
Recommended by customer in NR27
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Second hand laptop £250-00 Replaced screen £198-00 Heat resistant Paste £ 97-00 Total £545-00
 
Cost: £545
 

"We are completely over the moon with the service and sales from Aylsham computers the staff are professional courteous and friendly we are 100% satisfied and wouldn't hesitate to go to them again if and when we needed them regards J Paul. Thank you."
 
 
Team:
Michael, Thomas, & Josh over four week period.
 
 
 


Review 5 Oct 2020
Recommended by customer in NR12
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re connect new work MacBook to wifi Diagnose, internal clean, install new hard drive to update old MacBook with Diagnose PC
 
Cost: £160
 

"A very thorough and pleasant experience. The staff were friendly, knowledgeable and generous with their time. I would certainly return to Aylsham Computers and refer family and friends who need technical help or advice."
 
 
Team:
Iím sorry. I canít remember their names.
 
 
 


Review 5 Oct 2020
Recommended by customer in NR11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Identifying fault & repairing Apple Computer. Fault found in Bluetooth connection.
 
Cost: £60
 

"As ever the expertise is outstanding with customer care exceptional."
 
 
Team:
All
 
 
 


Review 7 Sep 2020
Recommended by customer in nr11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
My computer was compromised by something and wasnt working properly, Aylsham computer , reset the key board, and wiped the hard drive and reinstalled windows 10
 
Cost: £127
 

"I was please with my service from Aylsham Computers, if I am truthful I didn't expect a personal collection of my computer and it helped me enormously.
The guys dealt with the problem and phoned me when it was ready. they offered to open the shop on a day off if i couldn't get in they were so helpful.
Really happy am thinking of buying a new printer and most certainly will use them as they deserve the local trade .
The pricing was accurate too .
"
 
 
Team:
I actually dont know the guys names but they were fab
 
 
 


Review 7 Sep 2020
Recommended by customer in NR10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Broadband not working. Computer slow to respond.

"Tomas immediately recognised the fault and replaced the tp link which resolved the broadband issue. How handy that he had a replacement plug with him!

Tomas checked the connections and then turned to the computer. He confirmed that it is slow, but there is no shortage of memory. He suggested one or two courses of action or the alternative; to continue as things are until we can't continue, and then make an intervention.

Tomas was able to go through our TV Apple settings. His expertise with Apple is much appreciated."
 
 
Team:
Tomas - very helpful and understands that not everyone, esp elderly, finds computer technology easy.
 
 
 


Review 5 Sep 2020
Recommended by customer in NR11

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Sorted out Microsoft problem.
 
Cost: £97
 

"Have said all in answers above"
 
 
 
 


Review 4 Sep 2020
Recommended by customer in NR12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Computer build to prescribed specifications. The computer was built with above the recommended specifications which was sensible.
 
Cost: £615
 

"Good personal and prompt service."
 
 
Team:
Joshua
 
 
 

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