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Quality
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10/10
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The quality of the products or services was as expected and agreed
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Service
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10/10
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The team was friendly, helpful, considerate and professional
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Value
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9/10
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The firm's charges are reasonable for the work involved
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Show All
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Charges
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Yes
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Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?
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Timing
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Yes
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Before starting work, did the firm explain when the products or services would be provided.?
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Payment
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Yes
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Before starting work, did the firm explain how and when to pay?
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Reliable
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Yes
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During the work, did the firm keep its promises about costs, timing etc. and agree any changes?
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Invoice
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Yes
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On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?
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Guarantee
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Yes
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On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
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Customer Review
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I have been using the services of Aylsham Computers for a number of years and have always found them excellent. During this time I have bought a new computer from them, was advised to have a hard drive upgrade rather than to spend money on a new computer in 2018, and this week bought a new computer after helpful discussions on the telephone with Michael Crafer. My drive was cloned to my new laptop drive and I was only without the computer for three days - which was extremely good service.
I have also used bought printers from them, used them for maintenance and repairs over the years and if I have any computer minor problems and give them a call, they are always extremely helpful. As a result I use them when I need printer cartridges and so forth.
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Team:
Michael David
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