Berserk Computers Ltd

10 New Bridge Street
Ayr
South Ayrshire
KA7 1JX

Computer Maintenance & Repairs

Listed under:  Computer Maintenance & Repairs
100% recommended   Rating Berserk Computers Ltd 9.9/100
95 reviews since 2018
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 95 reviews since 2018
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the products or services was as expected and agreed

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very clear description of what was going to be done and then was done very promptly and efficiently. I was very pleased with the outcome and impressed by the excellent customer service. I would defi...."   more
 
" Thoroughly professional service. Extremely helpful knowledgeable staff. I would not consider going elsewhere for future computer repairs. A first class personal service. Thoroughly recommended"   more
 
" Incredibly helpful, efficient and informative. They always go the extra mile to ensure the job is done to a very high standard and then demonstrate that everything is working perfectly."   more
 
" Excellent work"   more
 
 
About Us


Fast. Friendly. Local. Fully Insured. That's us! Computer repairs and technical support for individuals and small businesses with No Fix, No Fee, in-store, at home or with Free Collect & Return.
     
Customer Reviews
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Review 26 Sep 2020
Recommended by customer in KA7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Problems with external hard drives and suspected malware on laptop. issues with external hard drives explained, helpful solutions offered for two and issue resolved for one. Malware detected and removed from laptop.
 
Cost: £45
 

"Very clear description of what was going to be done and then was done very promptly and efficiently. I was very pleased with the outcome and impressed by the excellent customer service. I would definitely recommend Berserk Computers."
 
 
Team:
Lhyam Sumal
 
 
 


Review 9 Sep 2020
Recommended by customer in KA6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Data recovery from a failed 4tb internal hard drive. Given information on removing a partition from an SSD drive

"Thoroughly professional service.
Extremely helpful knowledgeable staff.
I would not consider going elsewhere for future computer repairs.
A first class personal service.
Thoroughly recommended"
 
 
Team:
Ihyam Sumal
 
 
 


Review 4 Sep 2020
Recommended by customer in KA91
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Computer software repair
 
Cost: £78
 

"Incredibly helpful, efficient and informative. They always go the extra mile to ensure the job is done to a very high standard and then demonstrate that everything is working perfectly."
 
 
Team:
Lhyam Sumal
 
 
 


Review 2 Sep 2020
Recommended by customer in KA10
 My Age: 60 - 69 
 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting of Graphic Card
 
Cost: £60
 

"Excellent work"
 
 
 
 


Review 27 Aug 2020
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Lhyam Sumal
 
 
 


Review 30 Jul 2020
Recommended by customer in KA9
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning and checking MACbook air and setting up security on-line.
 
Cost: £45

"Very helpful, and very patient.

We will definitely use Lhyam in the future."
 
 
 
 
Team:
Lhyam Sumal
 
 
 


Review 10 Jul 2020
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of Office 365
 
Cost: £40
 

"Friendly and very helpful, particularly with assistance in areas surrounding the installation and its consequences."
 
 
Team:
Lhyam
 
 
 


Review 22 Jun 2020
Recommended by customer in KA8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Keyboard fault on laptop rectified and replaced
 
Cost: £65

"An excellent service all round.
Very friendly and helpful.
Thoroughly recommend Berserk computers."
 
 
 
 
Team:
Lhyam Sumal
 
 
 


Review 15 Jun 2020
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Windows not starting collect and return service upgraded to SSD and general system health check for lenovo laptop.
 
Cost: £120

"Laptop was driving the "berserk! The service provided by Lhyam was first class! Everything was clearly explained from start to finish in a very friendly and approachable manner. Can't thank you enough, Lhyam!"
 
 
 
 
Team:
Lhyam Sumal
 
 
 


Review 17 May 2020
Recommended by customer in KA26
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
After downloading an update for my computer from the manufacturers web site my computer failed to start up. I realised this was serious and beyond my capabilities .After a phone call to Lhyam at Berserk computers and explaining the problem he said he would come and pick up my computer that very afternoon and he did.
 
Cost: £65
 

"What a pleasant and friendly gentleman he is.
My computer was away for a few days for repair and Lhyam phoned to keep me up to date with what was happening.
My computer was delivered back to me and is in full working order.

I am very pleased with the service that was provided to me and would highly recommend Berserk Computers to anyone requiring their services.
"
 
 
Team:
Lhyam Sumal
 
 
 


Review 15 May 2020
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Computer repair and upgrade of operating program
 
Cost: £135
 

"After a statutory update of my Accounting program the program failed to function.
Being new to the area I did not know where to turn to get advice and went to the Ayrshire Trusted Traders website and thankfully found Berserk Computers. I phoned the firm and Lhyam answered the phone immediately. I explained the problem to him and he was most sympathetic and supportive.
He sorted out my problem by upgrading the operating system and servicing the computer.
Throughout the whole repair Lhyam kept me informed about everything and was very reassuring that he would get the problem solved.
I will certainly recommend Berserk Computers and I am eternally grateful to Lhyam for getting my computer up and running again.
Thank you Lhyam."
 
 
Team:
Lyham
 
 
 


Review 4 Mar 2020
Recommended by customer in KA7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of a new SSD drive on our computer and full data migration.
 
Cost: £180
 

"This was another first class job completed by Lhyam at the Ayr branch of Berserk Computers. This is the 4th computer Lyham has work on for us and he maintained the high standards this time, that he showed when completing our previous requirements.
He went as far as to talk and old head through what was not a problem to him, but was not fully understood by myself in a friendly and very approachable way.

Will be back if further works are needing to be completed to any of our devices, Berserk Computers Lyham Sumal has the correct attitude to make your experience painless, cost effective, and timely."
 
 
Team:
Lyham Sumal
 
 
 


Review 26 Feb 2020
Recommended by customer in KA7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Upgrade to windows to with now ssa replacement battery extra memory
 
Cost: £110

"Excellent service from a lovely young man, everything was explained very clearly, all options given and and pressure whatsoever to continue. It was also great not to be spoken down to, which often happens when you're female and older.
I would have no hesitation to recommend Lhyman and Berserk Computers to anyone "
 
 
 
 
Team:
Lhtam Sumal
 
 
 


Review 31 Jan 2020
Recommended by customer in KA8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Sorting malware on computer.New disc drive
 
Cost: £110

"Excellent service although I use A computer I have little understanding. Mr.sumal helped me to follow with was to be done.Excellent service. "
 
 
 
 
Team:
Lhyam Sumal
 
 
 


Review 29 Jan 2020
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Upgrade windows 10.
 

"First class."
 
 
 
 
Team:
Thyam Sumal
 
 
 


Review 19 Jan 2020
Recommended by customer in KA7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replaced 240GB SSD and installed Microsoft windows home
 
Cost: £85
 

"As always a very pleasant experience, everything explained and discussed costs."
 
 
Team:
Lhyam
 
 
 


Review 15 Jan 2020
Recommended by customer in KA7

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Upgrade of my laptop to Windows 10 and subsequent restoration of all applications. Subsequently, replacement at short notice of my laptop after my own failed, again restoring all applications.

"Excellent personal service, which included very helpful guidance on the use of certain features."
 
 
Team:
lhyham
 
 
 


Review 10 Jan 2020
Recommended by customer in Ka2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Laptop running slow which Lhyam diagnosed and resolved quickly.
 
Cost: £80
 

"Excellent customer service and quick turnaround on repair. Lhyam fully explained everything to me and kept me informed about the progress. I would highly recommend Berserk computer repairs to anyone."
 
 
Team:
Lhyam
 
 
 


Review 9 Jan 2020
Recommended by customer in KA6
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply of a new 4GB memory module for my business laptop computer.
 
Cost: £18

"Terrific service from Lyham / Berserk computers he had exactly the deal memory module for my Lenovo laptop, Ex-stock and I was amazed at the fantastic price, As well as the usage difference it made to my computing needs! Thank you Lyham-I can not recommend Berserk computers highly enough! they are my "go-to"computer fixer / equipment suppliers. "
 
 
 
 
Team:
Lhiam Sumal
 
 
 


Review 30 Dec 2019
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Improving laptop and desk computer, installing memory, replacing system with solid stack drives and transforming data over. Also updating to windows 10.
 
Cost: £260

"Excellent communication and service; good explanations and a quick repair. Lhyam couldn't have been more helpful or professional we will most definitely use them again. "
 
 
 
 
Team:
Lhyam Sumal
 
 
 

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