SOS Drains Ltd

Green Acres,, Dryfebridge
Lockerbie
Dumfries & Galloway
DG11 2SF

Drain Services

Listed under:  CCTV Drain Surveys, Drain Cleaning & Unblocking, Septic Tank & Cess Pit Clearing
99% recommended   Rating SOS Drains Ltd 9.8/100
88 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 88 reviews since 2015
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed
 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy
 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional
 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" Pleased with the work"   more
 
" The person who arrived to clear our blocked drain was very polite and pleasant and efficient."   more
 
" Highly recommend this company very helpful and efficient explained about septic tank and very professional. Booked in for next year!"   more
 
" Attended quickly, identified problem, and cleaned it. Explained what was wrong and what they had done to fit it. Very happy with the service received."   more
 
 
About Us

SOS Drains Ltd is a family-run, independent drainage company based in South West Scotland. Established in 1999, we give you exceptional and thorough drain cleaning services at cost-effective prices. You can depend on us to execute all our work cleanly and efficiently.
Our services include
- Drain unblocking
- Drain and pipe cleaning
- Leak repairs
- Drain lining
- CCTV Surveys
- Septic tank clearance
- Electromechanical cleaning
- High pressure water jetting
     
Customer Reviews
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Review 21 Oct 2021
Recommended by customer in DG2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Dean
 
 
 

Review 13 Oct 2021
Recommended by customer in DG1
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleared out drains
 
Cost: £140

"Pleased with the work"
 
 
 
 
Team:
Dean
 
 
 

Review 12 Oct 2021
Recommended by customer in DG1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Jet wash blocked drain.
 
Cost: £130

"The person who arrived to clear our blocked drain was very polite and pleasant and efficient."
 
 
 
 
Team:
Dean
 
 
 

Review 13 Aug 2021
Recommended by customer in DG11
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Requested septic tank to be emptied.
Work was carried out.
 

"Highly recommend this company very helpful and efficient explained about septic tank and very professional.
Booked in for next year!"
 
 
 
 
 
 

Review 19 Jul 2021
Recommended by customer in DG1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Identify problem with drains and clear.
 
Cost: £132

"Attended quickly, identified problem, and cleaned it.
Explained what was wrong and what they had done to fit it.
Very happy with the service received."
 
 
 
 
Team:
Andrew Dean
 
 
 

Review 19 Jul 2021
Recommended by customer in DG7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clear a new total blockage in a kitchen sink and drain.
 
Cost: £132

"Great communication arrived on time.
Good examination and explanation of wash to be done.
Great result with flowing drain.
"
 
 
 
 
Team:
Andrew Kaye
 
 
 

Review 14 Jul 2021
Recommended by customer in DG3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Investigate and resolve septic tank overflow - tank not being full.
 
Cost: £95

"Very helpful and informative."
 
 
 
 
Team:
Andrew Dean
 
 
 

Review 13 Jul 2021
Recommended by customer in DG5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clear blocked sink
 
Cost: £132

"Excellent service"
 
 
 
 
Team:
Andrew Dean
 
 
 

Review 5 Jul 2021
Recommended by customer in DG1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Blocked drain
 
Cost: £132
 
 
Team:
Andrew Kaye
 
 
 

Review 20 May 2021
Recommended by customer in DG11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleared blocked toilets and a backing up drain
 
Cost: £132
 

"I can’t recommend this firm highly enough. They came within an hour of my telephone call at 7 pm in the evening and the job was completed in about 40 minutes.
Fantastic service for an emergency, quick efficient and friendly and a reasonable price.
"
 
 
Team:
Tim
 
 
 

Review 3 May 2021
Recommended by customer in DG3
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Drains cleared with water spray
 
Cost: £110
 

"I was delighted at the service we received. Soneone was at the house within a couple of hours of calling. The service was quick and the rep knew exactly what he was doing. We were charged a very fair price too."
 
 
 
 

Review 27 Apr 2021
Recommended by customer in DG1
 My Age: 40 - 49 
 I'm: Female 

 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Unblocking of outside drains.
 
Cost: £108
 

"Andrew came out on the morning of the initial call and got on with the job immediately. He was both friendly and professional at all times and kept me informed of progress of the job.
This is the 3rd time, in 2 different properties, across 5 years we have dealt with the SOS team and highly recommend them. In fact, I wouldn't call anyone else.
"
 
 
Team:
Andrew
 
 
 

Review 27 Jul 2020
Recommended by customer in DG3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Water setting drains due to blockage.

Cleaning waste away.
 
Cost: £108

"Excellent job done even though it was very unpleasant arrived on time.

Quickly fixed.

1st class clean-up afterwards.

Faultless service.

Highly recommended!!"
 
 
 
 
 
 

Review 21 May 2020
Recommended by customer in DG7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To Deal with a blocked and over flowing drain
 
Cost: £108

"Tip top service from the initial contact to the undertaking and completion of the job

Polite and professional tidy and smart in appearance and this also extended to the way the work was carried out. This would be my go to company"
 
 
 
 
 
 

Review 2 May 2020
Recommended by customer in DG1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Mark had to look at 3 different drains. Then checked that the toilet drain was in order. All cleaned and working perfectly. Excellent job and thorough.

"Due to Covid 19 wasn’t sure if we would be able to get work done. Phoned am and was advised mark would be with us within 1 hour. We were told price on phone and when mark arrived he got job done right away. New exactly what he was doing and no time wasted. Could not ask for a better job to be done. What a credit to a local company. Cannot thank you enough."
 
 
Team:
Mark
 
 
 

Review 27 Mar 2020
Recommended by customer in DG11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Drain obstruction removed.
 
Cost: £108
 

"We have a recurring problem with a drain.We have to have it cleared periodically. We have used SOS Drains, over the years. WE have always been happy with their prompt and friendly service."
 
 
 
 

Review 26 Mar 2020
Recommended by customer in DG11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This firm came and sorted out our blocked drain extremely promptly and effectively.

"Great firm, prompt, reliable and effective."
 
 
 
 

Review 5 Feb 2020
Recommended by customer in DG2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Multi water and sewer drain blockage
 
Cost: £109
 

"Had a nasty blocked drain, which unfortunately is multi water and sewer system. SOS Drains came very promptly first thing in the morning and after a first attempt called in the SOS Drain company manager who made great efforts and cleared the blockage - excellent work and would highly recommend them."
 
 
Team:
Lee Mark
 
 
 

Review 6 Jan 2020
Recommended by customer in DG1
 My Age: 50 - 59 
 I'm: Male 

 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
CCTV Drain Survey on my house.

"Have used SOS drains through my work and their service is exceptional."
 
 
Team:
Ben
 
 
 

Review 5 Jan 2020
Recommended by customer in LE17

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Unblocking drain for elderly confused lady living alone
 
Cost: £100
 

"The communication between us, her relatives, and the company was excellent"
 
 
 
 
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