D B S Electrical Ltd

Unit 4, Taygate Trading Estate, Coldside Road
Dundee

DD3 8DF

Electrician

Listed under:  Electricians
100% recommended   Rating 9.8/10
29 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 29 reviews since 2011
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Polite, respectable workmen turned up on time, contious of us in the house. Tidied up after themselves. Would definitely recommend. "   more
 
" Quality of work was top class and a all demonstration of the installation was given. "   more
 
" Really happy with work carried out. Nice staff happy with work. "   more
 
" Punctual, friendly, efficient Very pleased with work. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 96%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 96%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 96%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 94%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

accounts 2
arrived 2
called 2
Darren 3
DBS 7
definitely 2
disruption 2
efficient 5
electrical 2
electrician 2
Excellent 5
fault 2
fitted 2
friendly 6
good 5
happy 3
highly 2
installation 2
lights 3
Nice 2
pleased 4
Polite 3
problem 2
professional 4
Quality 3
recommend 6
reliable 2
say 2
service 9
short 2
stated 2
switch 2
Tidy 2
Trader 2
Trusted 2
turned 5
website 2
workmanship 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 11 Nov 2019
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of smart home.
 
Cost: £7250

"Quality of work was top class and a all demonstration of the installation was given. "
 
 
 
 
Team:
Barry Conal
 
 
 


Review 11 Nov 2019
Recommended by customer in DD9
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Testing.
 
Cost: £150

"Really happy with work carried out. Nice staff happy with work. "
 
 
 
 
Team:
Paul Jimmy
 
 
 


Review 11 Nov 2019
Recommended by customer in DD4
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full rewire.
 
Cost: £3450

"Polite, respectable workmen turned up on time, contious of us in the house. Tidied up after themselves. Would definitely recommend. "
 
 
 
 
Team:
Paul Conal
 
 
 


Review 11 Nov 2019
Recommended by customer in DD4
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Outside light fitting.
 
Cost: £450

"Punctual, friendly, efficient
Very pleased with work. "
 
 
 
 
Team:
Eddie Carling Paul Breen
 
 
 


Review 1 Nov 2019
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full rewire.
 
Cost: £3500

"One time and work carried out to a very high standard. Employees were polite and professional. "
 
 
 
 
Team:
Barry Scott Conal Cormak
 
 
 


Review 29 Aug 2018
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I am a landlord and a shower in a flat wasn''t working and I also needed an EICR report done.
 
Cost: £300
 

"I emailed their office and someone called me back that day to arrange the appointment. The electrician turned up when I expected them to. A fault was found and I was updated at every stage so I knew what was going on. It was also a nice friendly service. I would use DBS again and recommend them."
 
 
Team:
Gill and Gary
 
 
 


Review 21 Feb 2018
Recommended by customer in TD11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
There was an electrical fault in the fuse box.
 
Cost: £42
 

"Found DBS Electical through Trusted Trader website and have to say I was very pleased with the service my elderly parents had from them.

I initially spoke to Darren who was very helpful and upfront about costings and arranged for someone to go around the next day before the weekend.

The electrician arrived and was very thorough , checking all sockets and fuse box and identifying the fault.

I had a query with the invoice and spoke to Claire in accounts, she quickly resolved the issue, with the owner calling me back to clarify the bill.

I will definitely use DBS again if my parents require an electrician.

"
 
 
Team:
Darren, Claire
 
 
 


Review 14 Dec 2017
Recommended by customer in DD6
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit 2 x Security Lights
 
Cost: £288
 

"Excellent firm, Efficient professional service. The lads turned up on time and the lights were fitted as agreed. Good price and quality workmanship. Great communications with DBS office, offering advice after installation. Many thanks Eamonn"
 
 
 
 


Review 8 Sep 2017
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitted a new kitchen hob, cleaned out and replaced the motor in a bathroom extractor fan and pat tested a microwave
 
Cost: £300
 

"Excellent service from the quotation through to the completion of the job. Would certainly use DBS again"
 
 
Team:
Darren, Barrie and the team
 
 
 


Review 25 Jul 2017
Recommended by customer in DD5

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Electrical works & EICR Certificates
 
Cost: £500
 

"Friendly, efficient and timely service."
 
 
Team:
Darren
 
 
 


Review 18 Apr 2017
Recommended by customer in DD4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Locate fault with earth wire. Rewire kitchen.
Tidy fuse box.
 
Cost: £930

"Excellent response from Darren to my inquiry. Due to our impending holiday Darren and Barry accommodated us at very short notice. This was an awkward job and they worked methodically to locate the problem."
 
 
 
 
Team:
Darren Barry
 
 
 


Review 29 Mar 2017
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Electrical work. Replace consumer unit & supply and fit led pir light.
 
Cost: £438

"This is the second job that DBS electrical has done for me and I am delighted with their work, friendly approach and honestly in giving me a quote and time of when work would be done."
 
 
 
 
 
 


Review 27 Mar 2017
Recommended by customer in DD4
 My Age: 70 + 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Electric board.
 
Cost: £400

"Job very well done.
Excellent job."
 
 
 
 
Team:
Darren Scott
 
 
 


Review 20 Mar 2017
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installed new fuse box checked and replaced wiring where necessary.

______ garage had installed fuse box there.
 

"Responded very promptly to call out (over _____ period)
Arrived on time.
Friendly and professional.
Tidy workers.
Happy to recommend. "
 
 
 
 
 
 


Review 28 Jan 2016
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Faulty light switch panel

"Our charity office had a faulty light switch panel, which meant no lights on a dark, drieght winters day! I checked the Trusted Trader website, called a few to get a quotes, time scales etc and Darren came through on both accounts. He was not only with us within an hour, fixed the problem in a very short time but all this fantastic service was completed at a very, very reasonably especially to a charity. A good deed well done, thank you Darren."
 
 
Team:
Darren
 
 
 


Review 12 Jun 2013
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Change 5 single electric sockets to double. Wire in and fit 5 new double sockets.
 
Cost: £180

"Turned up and gave estimate when they said. Started work next day at time stated and completed without any fuss or delay. Well pleased."
 
 
 
 
 
 


Review 17 Nov 2012
Recommended by customer in DD1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
PAT of all relevant equipment at our head office.
 
Cost: £445

"Absolutely no hesitation in recommending this company to colleagues."
 
 
 
 
 
 


Review 14 Nov 2012
Recommended by customer in KY15
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pir & Pat testing and subsequent work required.
 
Cost: £1155

"Very good service."
 
 
 
 
 
 


Review 24 Sep 2012
Recommended by customer in AB41
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £114
 
 
 
 


Review 13 Apr 2012
Recommended by customer in G68
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pat testing / electrical work required in flat prior to it being rent go out.
 

"Excellent and very prompt service. Would highly recommend & would happily use again."
 
 
 
 
 
 

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