Kent Estate Agencies Ltd - Sales

50 Station Road
Westgate-on-sea
Kent
CT8 8QY

Estate Agents

Listed under:  Estate Agents
100% recommended   Rating 9.7/10
49 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 49 reviews since 2013
 
 
 
Professional 9.7/10 Professional Rating 9.7
The firm acted professionally at all times

 
Knowledgeable 9.7/10 Knowledgeable Rating 9.7
The firm showed a good knowledge of local market conditions

 
Friendly 9.7/10 Friendly Rating 9.7
The staff are friendly and give clear and helpful information

 
Helpful 9.8/10 Helpful Rating 9.8
The firm helped in the negotiations between buyer and seller

 
 
 
Recent Reviews 
 
" The office manager who was in attendance on the "open day" when we made the offer was extremely helpful. His office assistant was also very helpful and knowledgeable. "   more
 
" Kent estate agents were recommended to us by a friend. We found them to be helpful, professional and polite in all aspects of selling this property."   more
 
" We were really pleased with the service. We were kept informed at all times. Any queries were dealt with straight away. Gary worked really hard for us. "   more
 
" Gary was very professional and helpful throughout the process of the sale of the house. He kept us informed at all times. A big thank you to all the staff. "   more
 
About Us


Share in our Success - with approaching 50 years' experience we have the resources and client base to achieve a high success rate in getting sales to completion.

Your Success is Important to us - We listen carefully to your needs and use modern methods and traditional values to ensure you complete your Home Move successfully with no nasty surprises.

Success with Professionalism, Quality and Reliability - You can Trust and have Confidence in our service, because our Westgate Office has gained the status of being an NAEA Licensed Estate Agent Office working to The Property Ombudsman for Residential Sales Code of Practice and as a member office has the marketing resources of the Guild of Professional Estate Agents network of 700 offices.

Keeping you informed - We provide you with access to professional knowledge and information via qualified Valuers and a qualified Customer Service team supported by an online property tracking service. Contact us for advice on selling or buyin
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Sellers: Ombudsman: 78%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 75%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 96%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 86%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 52%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 89%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 100%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 93%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

acted 2
Agencies 4
aspects 2
brilliant 2
buyer 2
buyers 2
buying 2
estate 7
Excellent 3
experience 2
extremely 2
friendly 2
Gary 8
Gemma 6
good 11
hard 3
helpful 12
impressed 4
informed 6
Kent 6
needs 2
offer 2
pleased 2
polite 2
process 3
professional 7
professionally 2
property 6
purchase 2
recommend 3
sale 5
selling 3
service 8
smooth 2
solicitors 3
team 5
thank 3
thoroughly 2
transaction 3
Westgate 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 13 May 2019
Recommended by customer in CT11
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached 2 bed bungalow near coast.
 
Cost: £245000

"The office manager who was in attendance on the "open day" when we made the offer was extremely helpful. His office assistant was also very helpful and knowledgeable. "
 
 
 
 
Team:
Claire Elliot
 
 
 


Review 8 May 2019
Recommended by customer in CT11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi- detached two bedroom-bungalow. Easy to find estate.
 
Cost: £239000

"Kent estate agents were recommended to us by a friend. We found them to be helpful, professional and polite in all aspects of selling this property."
 
 
 
 
Team:
Claire Elliot Kea Team
 
 
 


Review 5 Feb 2019
Recommended by customer in CT9
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed mid - terrace house.
 
Cost: £172000
 
 
Team:
Claire
 
 
 


Review 26 Nov 2018
Recommended by customer in CT11
 My Age: 50 - 59 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bungalow, large rear garden in residential area.
 
Cost: £24000

"We were really pleased with the service. We were kept informed at all times. Any queries were dealt with straight away.
Gary worked really hard for us. "
 
 
 
 
Team:
Gary Claire Alex
 
 
 


Review 23 Oct 2018
Recommended by customer in CT12
 My Age: 50 - 59 
 I'm: Female 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom, end of terrace ramsgate.
 
Cost: £194000

"Gary was very professional and helpful throughout the process of the sale of the house. He kept us informed at all times. A big thank you to all the staff. "
 
 
 
 
Team:
Gary Claire Alex
 
 
 


Review 29 May 2018
Recommended by customer in CT9
 My Age: 40 - 49 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedroom bungalow Palm Bay.
 
Cost: £207500
 
 
Team:
Matt Claire Gary Alex
 
 
 


Review 22 May 2018
Recommended by customer in CT11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom victorian terraced house.
 
Cost: £182000

"Kept me informed through whole process.
Very impressed with service provided."
 
 
 
 
Team:
Gary Claire Alex Matt
 
 
 


Review 3 Apr 2018
Recommended by customer in CT8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Professional throughout."
 
 
 
 
Team:
Alex Max Gary Claire
 
 
 


Review 22 Jan 2018
Recommended by customer in CT9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Chalet Bungalow 1930s 400 yards from sea
 
Cost: £460000

"This was a difficult sale with a chain behind us where solicitors and estate agents were unbelievably poor. If it had not been for the expertise,diligence and hard work of Gary and his team this sale would not have concluded satisfactorily."
 
 
 
 
Team:
Gary Claire Matt
 
 
 


Review 21 Dec 2017
Recommended by customer in CT9
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 7/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 6/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A brick built semi - detached Victorian house, laid out over 3-floors (6 bedrooms)
Margate / Thanet.
 
Cost: £419000

"A good service but had to chase to get calls and emails answered on several occasions."
 
 
 
 
Team:
Gary Claire Matt
 
 
 


Review 5 Oct 2017
Recommended by customer in CT10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Victorian terraced house in small village community.
 
Cost: £185000

"Nice house, reasonably priced. Good relationship with Kent Estate Agencies Ltd and good communication via phone and email."
 
 
 
 
Team:
Gary Claire Gemma
 
 
 


Review 12 Sep 2017
Recommended by customer in CT11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Double fronted detached house converted to 4 flats.
 
Cost: £507500
 
 
Team:
Gary Clare Gemma
 
 
 


Review 7 Jul 2017
Recommended by customer in CT8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
basement flat in westgate on sea.
 
Cost: £86500
 
 
Team:
Gary Gemma Claire
 
 
 


Review 5 Jul 2017
Recommended by customer in CT8
 My Age: 60 - 69 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom bungalow(detached) with sea views.
 
Cost: £410000

"All the staff have been very helpful and caring. This move has come several years after my husband's death."
 
 
 
 
Team:
Gary Gemma Claire
 
 
 


Review 19 Jun 2017
Recommended by customer in CT12
 My Age: 50 - 59 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Cost: £365000

"Gary, Gemma and Claire were brilliant in all aspects of my purchase.
They after went beyond what was expected of them. I would recommend them to everyone visiting to move.
Best agents I have ever used and I have moved 10 times.
Regards,
Mick"
 
 
 
 
Team:
Gary Gemma Claire
 
 
 


Review 9 Jun 2017
Recommended by customer in CT9
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi.
 
Cost: £400000
 
 
Team:
Gary Gemma Claire
 
 
 


Review 24 Apr 2017
Recommended by customer in CT11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Ground floor apartment with sea views, Ramsgate.
 
Cost: £375000

"Very easy and smooth transaction. No issues with KEA at all. Thank you."
 
 
 
 
Team:
Gary Emma Claire
 
 
 


Review 20 Apr 2017
Recommended by customer in CT9
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Professional 7/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 7/10
The staff are friendly and give clear and helpful information
Helpful 7/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached
Semi rural
Stain glass window
Pitched roof garage.
 
Cost: £240000

"Found the right buyer before even going to market. Gary, was very good. Would recommend."
 
 
 
 
Team:
Gary Gemma Claire
 
 
 


Review 24 Mar 2017
Recommended by customer in CT7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
1 bedroom flat ______great location.
 
Cost: £143500

"Gemma was fantastic from the off. She knew how much I wanted the flat and did everything she could. I viewed it 3 times and each time she was so obliging. Gemma and my agents did far more than the solicitors to push this sale through. "
 
 
 
 
Team:
Gary Gemma Claire
 
 
 


Review 13 Mar 2017
Recommended by customer in CT11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Cost: £55000
 
 
Team:
Gary Gemma Claire
 
 
 

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