Warners - Sales

13 Market Street
Wymondham
Norfolk
NR18 0AJ

Estate Agents

Listed under:  Estate Agents
98% recommended   Rating Warners - Sales 9.5/100
81 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 81 reviews since 2007
 
 
 
Professional 9.4/10 Professional Rating 9.4
The firm acted professionally at all times

 
Knowledgeable 9.5/10 Knowledgeable Rating 9.5
The firm showed a good knowledge of local market conditions

 
Friendly 9.5/10 Friendly Rating 9.5
The staff are friendly and give clear and helpful information

 
Helpful 9.5/10 Helpful Rating 9.5
The firm helped in the negotiations between buyer and seller

 
 
 
Recent Reviews 
 
" I am completely satisfied with all the effort put in to the transaction by Mr Warner and Mrs Etheridge. The sale took longer than expected due to prospected purchasers being let down by their purcha...."   more
 
" Abby Palmer was excellent throughout the process. We had complete confidence in her."   more
 
" It was rather unusual circumstances as Warners were the local agent engaged by a distant agent. Once offer accepted property was still being advertised FOR SALE despite requests to change it to ST...."   more
 
" From the start of the process Debbie and Sue were friendly/approachable and yet always professional. They were always prompt in replying to any queries I had and it seemed that no query was too muc...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Sellers: Ombudsman: 80%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 90%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 98%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 86%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 72%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 67%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 86%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 100%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 97%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 3
achieved 4
acting 2
advice 4
asking 2
attitude 2
bad 2
beginning 3
behalf 2
best 2
bought 2
buyers 4
certainly 4
chain 4
Debbie 5
difficult 5
estate 9
Excellent 10
experience 5
extremely 6
friendly 11
Good 15
Great 5
happy 7
help 4
helpful 23
informed 8
knowledge 5
local 5
market 5
needed 4
people 7
phone 4
possible 4
process 6
professional 11
property 17
purchase 7
recommend 8
sale 16
sell 5
selling 8
service 16
similar 4
solicitors 4
Sue 8
team 6
touch 5
Warners 20
Wymondham 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 10 Nov 2020
Recommended by customer in NR18
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Three bedroom bungalow situated in Wymondham Norfolk The property was built in the 1960''s. The property is in sound condition but needs updating.
 
Cost: £235
 

"I am completely satisfied with all the effort put in to the transaction
by Mr Warner and Mrs Etheridge.
The sale took longer than expected due to prospected purchasers being let down by their purchasers.
I was kept informed all along with developments as they proceeded."
 
 
Team:
Mr David Warner and Mrs Sue Etheridge
 
 
 


Review 10 Nov 2020
Recommended by customer in NR18
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Modern bungalow in Wymondham
 
Cost: £670000
 

"Abby Palmer was excellent throughout the process. We had complete confidence in her."
 
 
Team:
We saw a few people but really liked Abby Palmer and she was the one who went the extra mile for us and kept us informed.
 
 
 


Review 7 Nov 2020
Not Recommended by customer in NR18
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Professional 6/10
The firm acted professionally at all times
Knowledgeable 6/10
The firm showed a good knowledge of local market conditions
Friendly 5/10
The staff are friendly and give clear and helpful information
Helpful 4/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bungalow
 
Cost: £350000
 

"It was rather unusual circumstances as Warners were the local agent engaged by a distant agent. Once offer accepted property was still being advertised FOR SALE despite requests to change it to STC.

In some respects I feel that staff weren't interested in liasing with the other agents. Whilst the purchase was going through there were staff shortages at times owing to sickness which didn't help. Having said that the staff were helpful in making keys available (with consent of other agents)after Contracts were exchanged. Unfortunately on completion there was a delay as a report was needed before keys could be released even though the money had been transferred"
 
 
Team:
Debbie Sue Gill
 
 
 


Review 3 Nov 2020
Recommended by customer in NR18
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Sold my nans two bed bungalow in wymondham through Warners
 
Cost: £227500
 

"From the start of the process Debbie and Sue were friendly/approachable and yet always professional.

They were always prompt in replying to any queries I had and it seemed that no query was too much hassle to chase up. Liasing with buyers solicitors frequently to check up on hold ups/exchange dates and completion acting on behalf of my brother and I who's hands were tied as in the hands of probate.

In fact they knew and done more than the solicitors acting on behalf of my nans estate.

Debbie was clear at the beginning of evaluation for probate re the process and their fees.

Sue was always on the end of a phone or email to assist with the negotiations re price and her experience of the area and similar aged properties guided my brother and I into accepting an offer very quickly despite lockdown.

"
 
 
Team:
Sue and Debbie from wymondham Warners office
 
 
 


Review 2 Nov 2020
Recommended by customer in NR18
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bed bungalow in wymondham
 
Cost: £337500
 

"Sue was extremely helpful through out the purchase of this property"
 
 
Team:
Sue
 
 
 


Review 1 Nov 2020
Recommended by customer in NR18
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
a semi-detached 2 bedroom bungalow in Wymondham, Norfolk, of which we were the buyers.
 
Cost: £192500
 

"Both Sue and Debbie were very helpful throughout and were very friendly and approachable. We had some special requirements regarding access before completion, in view of our situation, both disabled and elderly.

They obtained the seller's agreement, which meant that we were able to get some work done, enabling us to move in without difficulty.

"
 
 
Team:
Sue and Debbie
 
 
 


Review 31 Oct 2020
Recommended by customer in NR18
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed semi detached property, very close to amenities.
 
Cost: £226000
 

"Warners dealt very professionally with our sale, in these very tough times they kept us informed every step of the way and offered advice and guidance when needed.
Our property is very close to a row of food chains and a pub, this concerned us when selling the property as it could be a negative factor in people wanting to buy our property, however the cliental that arrived at our property already knew about this, so thank you to Warners for making that clear.
We are very happy with service provided and would not hesitate to use them again if we ever move again."
 
 
Team:
Debbie, Sue, David
 
 
 


Review 22 Nov 2019
Recommended by customer in NR18
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached period cottage in Wicklewood.
 
Cost: £395000
 

"My wife and I invited three estate agents to value our property and it was very clear when Debbie was going round assessing the merits of the house that her knowledge was superior to that of the other agents which made the choice very easy for us. The photography which she did for the brochure was absolutely wonderful and showed the house off to its full potential. Once on the market, both Debbie and Sue kept us informed at all times.
On the basis of our experience we would recommend Warners to any of our freinds and family."
 
 
Team:
Debbie and Sue
 
 
 


Review 21 Nov 2019
Recommended by customer in IP25
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Good professional service. Kept in touch all the Way.
would recommend."
 
 
 
 
 
 


Review 26 Sep 2019
Recommended by customer in NR17
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A one bedroom buy to let property in Norfolk.
 
Cost: £145000
 

"A very friendly and helpful service from estate agents that we ave used before and have no hesitation in recommending."
 
 
Team:
Debbie Sue David.
 
 
 


Review 16 Aug 2019
Recommended by customer in NR10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Older larger four bedroomed character house refurbished but retaining period features with over 2 acres near Mattishall
 
Cost: £750000
 

"Lovely people to deal with advised a good price and achieved that price. Two full price offers advised us which were able to move fastest. Did not pressure us to accept lower offers."
 
 
Team:
Sue Etheridge, David Stevens, David Warner
 
 
 


Review 8 Aug 2019
Recommended by customer in NR18
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Three bedroomed detached bungalow, close to schools, bus stops and walking distance from the town centre
 
Cost: £270000
 

"I bought my property from Warners when I first moved to Wymondham and from the word go found them exceptionally helpful. So when it came to the need to sell, I did not hesitate to return to Warners. I always felt that I had a whole team of people working on my behalf to serve my best interests, work with me and find the most suitable purchaser for my property.

The paperwork at the outset was dealt with at speed, the photographs of the property were the best I have ever had for any property, the brochure was produced as soon as it was possible and then the property advertised instantly.

It has only taken 13 weeks from putting the property on sale to exchange of contract stage. I had instigated reducing the price at one stage and asking that a little more information was sought from prospective purchasers to sort out ones who were not serious, but all in all a flawless process."
 
 
Team:
Debbie Copeman, Sue, David
 
 
 


Review 30 Jul 2019
Recommended by customer in NR
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bungalow just outside of Norwich
 
Cost: £177500
 

"Warner’s were very professional and helped with the process under very difficult circumstances.
Always there for advice and very friendly attitude."
 
 
Team:
All the staff were great
 
 
 


Review 26 Jul 2019
Recommended by customer in NR17
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Did buy through warners. "
 
 
 
 
Team:
Sue
 
 
 


Review 24 Jun 2019
Recommended by customer in NR16
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed bungalow detached set in a village location.
 
Cost: £310000

"Would certainly use the same estate agent if I needed to move again in the future. They were all most pleasant and helpful. "
 
 
 
 
Team:
Debbie Sue
 
 
 


Review 3 Jan 2019
Recommended by customer in NR18
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 Bed bungalow
 
Cost: £210000

"Warners were helpful near the end when solicitors seemed to stop talking to each other. They seemed to understand how stressed I was getting and that for some people buying a property is not an everyday thing. "
 
 
 
 
Team:
Sue Debbie
 
 
 


Review 20 Dec 2018
Recommended by customer in NR18

 I'm: Male 

 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 Bedroom Bungalow, Wymondham, Norfolk

"We were very happy with Warners - Sales. Excellent services as usual."
 
 

Hubbard
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
David Warner, Debbie Copeman
 
 
 


Review 19 Dec 2018
Recommended by customer in NR18
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Professional 7/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 7/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed 1970/80''s bungalow
 
Cost: £260000
 

"Good service on a simple sale"
 
 

Hubbard
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 


Review 7 Mar 2018
Not Recommended by customer in NR18
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Professional 6/10
The firm acted professionally at all times
Knowledgeable 3/10
The firm showed a good knowledge of local market conditions
Friendly 6/10
The staff are friendly and give clear and helpful information
Helpful 6/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom bungalow near town centre with garage and garden
 
Cost: £249950
 

"The property was eventually sold for 25 per cent below the original marketed price
It has now become obvious with other properties marketed nearby that the original advice not to improve kitchens and bathrooms was probably incorrect a similar property just over the road having just been sold after a minor refurbishment for nearly £100,000 more than we achieved"
 
 

Barnham Broom
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Don't want to shame anybody
 
 
   Business Reply:

We are extremely disappointed to hear that you are not entirely satisfied with the service we provided. We still stand by the advice given and would welcome the opportunity to discuss this further with you, in order to explain our rationale based on the extensive work and cost that would have been required. The other property you mention, although similar in location, is in a better position, set back from the main road and offers additional square footage.
 


Review 3 Feb 2018
Recommended by customer in NR18
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Four bedroom detached house in Ashwellthorpe
 
Cost: £433000
 

"We were very pleased with the way our sale was handled, we were kept informed with how things were progressing, and each viewing and feedback was passed on promptly. every member of warners team we found to be helpful and professional."
 
 

Honeywood
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
David Warner, Debbie Knight , Sue Etheridge
 
 
 

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