Alpine Timber

Unit1-2 Block 12, Noble Road
Dundee
Angus
DD2 4UH

Fencing Contractor

Listed under:  Fencing Contractors
97% recommended   Rating 9.4/10
120 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.4 /10 Overall Rating 9.4/10
Based on 120 reviews since 2008
 
 
 
Quality 9.4/10 Quality Rating 9.4
The quality of the work was as expected and agreed

 
Tidy 9.5/10 Tidy Rating 9.5
There was little disruption and the site was left clear and tidy

 
Service 9.5/10 Service Rating 9.5
The team was friendly, helpful, considerate and professional

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Dividing fence between my house and neighbours. We are both very pleased with the work. Graeme and Owen did an amazing job, very professional and tidy they even took care to ensure my plants weren't d...."   more
 
" Friendly, professional service, finished to a high standard. Work completed in promised timescale. Work force took care to leave garden in same condition (plants etc) as prior to work being undertaken...."   more
 
" Excellent workmanship. Fence completed in quick time with no fuss. Office staff friendly and kept me informed. Would highly recommend."   more
 
" Organised, tidy, polite. Work completed on time."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 96%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 90%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 94%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 80%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 3
Alpine 12
chase 3
class 3
condition 3
courteous 3
damaged 3
definitely 4
delay 3
delighted 4
efficient 5
efficiently 4
Excellent 13
explained 4
extremely 7
Fantastic 3
fence 22
Fencing 10
finish 9
finished 7
Friendly 15
garden 6
good 21
great 6
guys 3
happy 13
helpful 11
Highly 8
impressed 3
informed 3
initial 3
installed 6
John 3
looking 3
pleased 11
polite 5
posts 6
problem 5
professional 16
quality 13
quickly 9
recommend 17
removed 5
satisfied 5
service 14
standard 10
team 6
tidy 8
workers 5
workmen 7
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 20 May 2019
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
22m x 1.8 feather edge treated timber.
 
Cost: £1236

"Dividing fence between my house and neighbours. We are both very pleased with the work. Graeme and Owen did an amazing job, very professional and tidy they even took care to ensure my plants weren't damaged. "
 
 
 
 
 
 


Review 13 May 2019
Recommended by customer in DD4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
8m of palisade fencing to rear of property.
 
Cost: £448

"Friendly, professional service, finished to a high standard. Work completed in promised timescale. Work force took care to leave garden in same condition (plants etc) as prior to work being undertaken. "
 
 
 
 
 
 


Review 8 May 2019
Recommended by customer in DD8
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
11.7m of 1.8m high featheredge fencing to rear of property.
 
Cost: £680

"Excellent workmanship.
Fence completed in quick time with no fuss. Office staff friendly and kept me informed. Would highly recommend."
 
 
 
 
 
 


Review 8 May 2019
Recommended by customer in DD2
 My Age: 30 - 39 
 I'm: Female 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Garden - Panel fencing to rear of house 10 meters.
 
Cost: £480

"Organised, tidy, polite.
Work completed on time."
 
 
 
 
 
 


Review 8 May 2019
Recommended by customer in DD4
 My Age: 30 - 39 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
18 Meters of 1.8 Hotor miss fencing
 
Cost: £1080

"Ross and John were really great.
Very professional and lovely guys.
Work was completed on time and they kept me informed of all the work done.
Would definitely use Alpine Fencing again
Ladies in the office were fab too.
Lovely people and a great company."
 
 
 
 
 
 


Review 11 Apr 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Erect fencing on back garden wall.
 
Cost: £500

"During the work, the men and the office and myself encountered an irate neighbour - totally unexpectedly. The behavior of the workmen and office staff was exemplary - the neighbour - sad!"
 
 
 
 
Team:
Arran
 
 
 


Review 17 Jan 2018
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Boundary fencing installation, incorporating security gate.
Involving the installation of both metal and timber posts.
 
Cost: £4661

"Professional device throughout, despite the inclement weather.
All staff involved were extremely friendly and courteous throughout.
Any queries were dealt with promptly.
I would highly recommend this firm, and intend to employ them to carry out further work at our home."
 
 
 
 
Team:
Maegan John
 
 
 


Review 28 Nov 2017
Recommended by customer in DD3
 My Age: up to 29 
 I'm: Female 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I was needing a fence to divide my garden from my neighbors. I came across Alpine Timber on Facebook and sent a message. By the end of the week, I received a quote and the work was complete the next
 
Cost: £2300

"Very professional company. The ladies in the office were great and the 2 men that came to carry out the work were friendly and polite. Could not fault the service i received. Highly recommend. "
 
 
 
 
 
 


Review 28 Nov 2017
Recommended by customer in DD4
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To supply and erect a brown timber fence
 
Cost: £200

"Professional company from start to finish. Good workmanship. "
 
 
 
 
 
 


Review 24 Nov 2017
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair to a wooden fence broken by a runaway van.
 
Cost: £180

"Work was done satisfactory and quickly."
 
 
 
 
 
 


Review 21 Nov 2017
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair fence.
 
Cost: £60

"I had thought that I would need new panels, but John told me that only a new post was needed. So it turned out to be a much smaller job than I had anticipated, and I was impressed by his honesty. The girls in the office, Megan and Ciaron were very helpful too.
"
 
 
 
 
Team:
John
 
 
 


Review 11 Sep 2017
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Female 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 6/10
The quality of the work was as expected and agreed
Tidy 6/10
There was little disruption and the site was left clear and tidy
Service 6/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fence

Replace hinges on gate.
 
Cost: £40

"Work was done very well I am very pleased.
"
 
 
 
 
 
 


Review 29 Aug 2017
Recommended by customer in DD2
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Extensive fencing round our property in the past but recently only a small repair.
 
Cost: £60

"Well done."
 
 
 
 
 
 


Review 29 Jun 2017
Recommended by customer in DD3
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
6 ft fence and gate along side of brick wail in garden.
 
Cost: £724

"The service from start to finish was excellent. The guys come out to look at what needed done the next day and we received detailed quote by end of week. Work was completed very quickly and we are extremely happy with our new fence would highly recommend Alpine Timber also excellent price for materials and labor."
 
 
 
 
 
 


Review 27 Jun 2017
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fencing
 
Cost: £1400

"From quotation to completion Alpine timber were on time, efficient, charging and we were delighted with the finished job 10/10."
 
 
 
 
 
 


Review 19 Jun 2017
Recommended by customer in EH12
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rounch fench, front and back garden-6 meters.
 
Cost: £274

"Excellent job, very good quality.
No extra charge for distance."
 
 
 
 
 
 


Review 19 Jun 2017
Recommended by customer in DD4
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fence around garden.
 
Cost: £294

"Fantastic work and would recommend this company to family and friends."
 
 
 
 
 
 


Review 19 Jun 2017
Recommended by customer in DD4
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tide panel fence (4 meters) and bin recess.
 
Cost: £256

"Efficient, friendly and excellent workers. Left the area where work was carried out in immaculate condition."
 
 
 
 
Team:
John Scott
 
 
 


Review 19 Jun 2017
Recommended by customer
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dividing garden fence and waste bin recess area.
 
Cost: £350

"Fast, effective and quality work carried action on time scale promised."
 
 
 
 
 
 


Review 19 Jun 2017
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Front fence in garden.
 
Cost: £840

"Very good guys.
Happy with work done."
 
 
 
 
 
 

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