The Green Handyman

4 Barclaugh Drive
Coylton
Ayrshire
KA6 6HS

Handyman

Listed under:  Handyman / Handyperson
100% recommended   Rating 9.6/10
16 reviews since 2018
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 16 reviews since 2018
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed

 
Tidy 9.4/10 Tidy Rating 9.4
There was little disruption and the site was left clear and tidy

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I was very pleased with the work done. He was a good steady worker and I'd have no hesitation in asking for his help again. He was very helpful definitely recommend him."   more
 
" Rob was very reliable, tidy and conscientious with regards to the task in hand. Would have no hesitation in recommending his service. "   more
 
" Extremely polite, friendly and helpful looked for extra ways. He could improve the drought proofing beyond what was originally discussed. "   more
 
" Rob only quoted the daily / hourly work so no real indication of final cost. It was a friendly job which took lounges, no cost more than I expected. However the garden furniture now looks like new, so...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 93%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 93%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 70%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 50%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

conscientious 2
excellent 3
friendly 2
garden 2
Green 3
Handyman 3
polite 3
professional 2
recommend 3
replacing 2
Rob 5
satisfaction 2
tidy 2
worker 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 21 Nov 2019
Recommended by customer in KA9
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleared the area between the garden shed and back fence. Removed the clematis which was badly over grown from the arch and binned every bit. Also generally tidied.
 
Cost: £45

"I was very pleased with the work done. He was a good steady worker and I'd have no hesitation in asking for his help again. He was very helpful definitely recommend him."
 
 
 
 
 
 


Review 14 Oct 2019
Recommended by customer in KA1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Draft proofing doors and external wall
 
Cost: £250

"Rob was very reliable, tidy and conscientious with regards to the task in hand.
Would have no hesitation in recommending his service. "
 
 
 
 
 
 


Review 7 Oct 2019
Recommended by customer in KA1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Drought proofing difficult old Victorian doors.
 
Cost: £175

"Extremely polite, friendly and helpful looked for extra ways. He could improve the drought proofing beyond what was originally discussed. "
 
 
 
 
Team:
Rob
 
 
 


Review 30 May 2019
Recommended by customer in KA9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 6/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Preparation and painting metal garden furniture set.
 
Cost: £275

"Rob only quoted the daily / hourly work so no real indication of final cost. It was a friendly job which took lounges, no cost more than I expected. However the garden furniture now looks like new, so I am very pleased with the result."
 
 
 
 
 
 


Review 20 May 2019
Recommended by customer in KA9
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Show All
 
 
Customer Review
 
Lock changed to my complete satisfaction and other small jobs.
 
Cost: £30

"Minor but important and done to my complete satisfaction. "
 
 
 
 
Team:
Rob
 
 
 


Review 11 Apr 2019
Recommended by customer in KA9
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair fence panel and paint whole fence.
 
Cost: £200

"The Green Handyman (Rob) did an excellent job of replacing a garden fence panel and painting the whole fence. Rob has carried out several repairs to my home and I would definitely recommend him. "
 
 
 
 
 
 


Review 5 Mar 2019
Recommended by customer in KA8
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Changing heavy work mirrors from a different supplier
 

"Very polite and work was excellent. "
 
 
 
 
Team:
Rob
 
 
 


Review 2 Dec 2018
Recommended by customer in KA10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 small key indoor locks.
 
Cost: £40

"I am happy with the work carried out by The Green Handyman. "
 
 
 
 
 
 


Review 31 Oct 2018
Recommended by customer in KA9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement door latched and handles. Replacement skirting board.
 

"Green Handyman - very professional, hardworking and reasonably priced."
 
 
 
 
 
 


Review 4 Oct 2018
Recommended by customer in KA9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace broken quarry terracotta tiles on front doorstep.
 
Cost: £60

"Rob did an excellent job replacing the quarry terracotta tiles on my front doorstep. The cost was reasonable and I would recommend this company. "
 
 
 
 
Team:
Rob
 
 
 


Review 9 Aug 2018
Recommended by customer in KA10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting a bedroom.
 

"Rob worked well and made a good job of the paintwork. Took a bit longer than anticipated but Rob is a perfectionist and wanted to make sure everything was completed to his satisfaction. "
 
 
 
 
Team:
Rob Harris
 
 
 


Review 7 Aug 2018
Recommended by customer in KA7
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting and Roman blind.
 
Cost: £20
 
 
Team:
Rob Harris
 
 
 


Review 9 Jul 2018
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Adjust corner of garden hut.
 
Cost: £15

"Very pleasant and tidy worker.Would entirely recommend him."
 
 
 
 
 
   Business Reply:

Dear Mrs B,

Thank you so much for a very complimentary feedback ! I am delighted that you were so satisfied with my work. This is the first time that I have logged into my Trusted Trader account, so I got a really nice surprise from all respondents !

Kind regards,
Rob
 


Review 5 Jul 2018
Recommended by customer in KA11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Garden services.
 
Cost: £70

"Mr Harris was polite and professional."
 
 
 
 
 
   Business Reply:

Dear Maureen,

Thank you for taking the time to provide feedback for my work at your home; that's very kind of you (this was my first time checking my feedback - a very pleasant experience !). I should have the prices for your other work to you in the next day or two.

Kind regards,
Rob
 


Review 28 Jun 2018
Recommended by customer in KA8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of broken toilet seat, installation of new toilet seat.
 
Cost: £15

"Job done efficiently and professionally no problems."
 
 
 
 
 
   Business Reply:

Dear Mr R,

Thank you for providing feedback about my recent work at your home; apologies that I did not provide an invoice upon completion. If you would like an invoice sent to you, could you please let me know and I will send one to you imminently.

Many thanks again.

Kind regards,
Rob
 


Review 27 Apr 2018
Recommended by customer in KA6
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Drought proofing front door.
Replacing panel in door.
Secondary glazing to glass above door.
Fitting new letterbox cover.
 
Cost: £150

"Very thorough and conscientious worker.
Very informative in explaining the work that was needed.
Such a difference in heat conservation and hall is now very easy."
 
 
 
 
Team:
Robert Harris
 
 
   Business Reply:

Dear Sal,

Thank you for such a comprehensive and kind feedback for my services :-) It's good to know that you are very happy with my work !
 

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