Gaharrison Building Services Ltd

82 Mill Bank, Headcorn
Ashford

TN27 9RG

Home Improvements

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers
100% recommended   Rating 9.9/10
4 reviews since 2019
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 4 reviews since 2019
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Firstly I`d like to say when meeting with Gavin for the very first time , he was very pleasant easy to talk to , it felt like we had known him for years, he was able to size up what would work and wha...."   more
 
" We were let down by The Bathstore who went into administration shortly after we purchased our new bathroom. However Gavin informed us that he was still available to fit our bathroom as we wanted it so...."   more
 
" Aurelie was so very helpful guiding me and interpreting my thoughts with her excellent good taste. What a double act, Gavin is a super professional, tidy and courteous worker. Looking forward to worki...."   more
 
" Gavin and his wife came to view the kitchen and assess the work involved in the refurb. Helpful with their comments on the design and the appliances. We ourselves selected the actual kitchen units a...."   more
 
About Us



Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 2
courteous 2
detail 2
excellent 2
finish 2
Gavin 4
good 4
helpful 3
pleased 2
started 2
working 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 9 Nov 2019
Recommended by customer in TN9
 My Age: 50 - 59 
 I'm: Male 

 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had our bathroom changed into a shower room, including splash backs shower , pump, all plumbing , lights, walls ,celling, list is endless ,Gavin organized other team members ie electrician, plasterer and someone to pick all rubbish up promptly. Always cleaned up before leaving, always talked and showed next steps, always asked if I had any issues with anything, from starting work till finished.

"Firstly I`d like to say when meeting with Gavin for the very first time , he was very pleasant easy to talk to , it felt like we had known him for years, he was able to size up what would work and what wouldn't work, basically he saved us a lot of money with items that we really didn't need . Gavin introduce each person that was coming into the house and what work they working on , I felt very relaxed while Gavin was in the house . So from start to finish the whole experience was excellent even a phone call one week later to make sure everything was still good .If we had any queries Gavin said please call me any time and the safe fact it comes with five years guarantee , So would we have work done again by Gavin and the other team members Absolutely yes we have passed on telephone number on to friends and families, so I`d like to say big thank you to Gavin Harrison and the his work colleagues, for a beautiful shower room ."
 
 
Team:
Gavin Harrison and work colleagues
 
 
 


Review 15 Oct 2019
Recommended by customer in ME3
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full re fit of brand new bathroom and removal of old bathroom, including tiling.

"We were let down by The Bathstore who went into administration shortly after we purchased our new bathroom. However Gavin informed us that he was still available to fit our bathroom as we wanted it so work was planned and started as agreed.
Gavin explained everything in detail from start to finish and always kept us informed of any changes, extra work, and progress of the job itself.
Very pleased with the outcome and finish of the bathroom. Attention to detail was very good. Would recommend this company to others."
 
 

Bathroom refurbishment

Bathroom refurbishment
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Gavin
 
 
 


Review 14 Oct 2019
Recommended by customer in ME14
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom removed and wet room installed
 
Cost: £8500
 

"Aurelie was so very helpful guiding me and interpreting my thoughts with her excellent good taste. What a double act, Gavin is a super professional, tidy and courteous worker. Looking forward to working with them on a future project."
 
 

Wet room conversion

Bathroom refurbishment

Digital shower installation
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Gavin and Aurelie Harrison
 
 
 


Review 22 Sep 2019
Recommended by customer in ME16

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Refurbishment of kitchen. Included new wiring circuit, plastering of walls and ceiling, tiling and new laminate flooring. Installation of cupboards and cabinets and a new oven, hob and extractor. and sink and taps. Some replumbing for hot and cold feeds to the sink. Restyling of existing cupboard. Removal of old doorway with side and over the door glass panels and installing a half glazed door in a new conventional frame. Electrics and plastering were subcontracted by Gavin to experts in their field and who Gavin uses on a regular basis. Certification of the electrics was supplied was work was completed. Laminate flooring was laid in the hallway as well to run through into the kitchen

"Gavin and his wife came to view the kitchen and assess the work involved in the refurb. Helpful with their comments on the design and the appliances.
We ourselves selected the actual kitchen units and appliances from Howdens and Gavin bought all the necessary units and extras via his account with them.
An estimate was received with full breakdown of the detail of the work and the associated costs. This included removal of the all waste. The prices from Howdens were also included.
Work started on the day agreed. Two weeks were allocated and work finished on schedule.

The subcontractors used were all helpful , courteous and did a good job.

All through the work there was discussion between us and Gavin which was constructive and resolved any issues. Gavin never sees and issue, just a solution!

We are very pleased with the end result. Tiling and flooring and of is of a very high quality.
Gavin is thoroughly trustworthy and can be left on his own with no worries on our part.
"
 
 

Before

After
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Gavin Harrison, Steve (plasterer), Neil (electrician)
 
 
 

Back to top

1