Stoneleigh Conservatories

22 Moat Avenue
Coventry
West Midlands
CV3 6BS

Home Improvements

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Conservatories, Landscapers / Landscaping
100% recommended   Rating 9.7/10
7 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 7 reviews since 2015
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We liked this guy from the start. He explained everything and made useful suggestions. When the quote arrived it was very competitive and exactly what we'd expected. He was realistic with time sca...."   more
 
" the price quoted was very competitive.Richard started the work on the arranged date and the work was finished on time.Richard was always checking with us as the work proceeded and any minor adjustment...."   more
 
" I was really pleased that I chose Stoneleigh Conservatories for this project. Richard and his team were friendly and reliable, willing to listen to my requirements and offered me a bespoke solution. ...."   more
 
" We contacted Richard with a view to undertaking several jobs: some fairly extensive fencing, renovating a wooden summer house and installing several items of a new bathroom for us. From start to finis...."   more
 
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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

bathroom 2
competitive 2
Conservatories 4
conservatory 2
finished 2
friendly 3
good 2
happy 3
hard 2
pleased 2
professional 3
project 2
really 2
recommend 4
requirements 2
Richard 4
Stoneleigh 3
suggestions 2
team 3
timescales 2
wed 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.




Customer Reviews
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Review 17 Nov 2016
Recommended by customer in CV3

 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cannot praise these guys enough! They did a great job and really went the extra mile. The timescale was met, whatever they said they''d do they did - and more. The conservatory is extremely well built and we''re very pleased with it. Everything was discussed with us beforehand and then carried out. Would definitely recommend this company.

"We liked this guy from the start. He explained everything and made useful suggestions. When the quote arrived it was very competitive and exactly what we'd expected. He was realistic with time scales and didn't let us down in any way.
As the job progressed, Richard explained what was going to happen and how it would affect us (we have 5 large boisterous dogs so that was important). He explained about the different deliveries and was usually here to supervise when they arrived.
Richard & Carl worked really hard and met all the timescales they'd set and did a really good job. Everything went to plan and my daughter and I are extremely pleased with the finished product.
To quote my daughter who is an engineering project planner "Richard should have been a planner - he'd make a very good one!"
I'd give this company 10 out of 10 and recommend them to anyone!"
 
 
Team:
Richard Ireland & Carl
 
 
 


Review 25 Aug 2015
Recommended by customer in CV4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
veranda

"the price quoted was very competitive.Richard started the work on the arranged date and the work was finished on time.Richard was always checking with us as the work proceeded and any minor adjustments were willingly done. Richard made several suggestions himself.At all times we were asked if we were happy with the work done.We are delighted with the finished veranda. "
 
 
 
 


Review 11 Aug 2015
Recommended by customer in CV4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New Conservatory

"I was really pleased that I chose Stoneleigh Conservatories for this project. Richard and his team were friendly and reliable, willing to listen to my requirements and offered me a bespoke solution. They obviously cared about the work they they were doing by their attention to small details. When the project was delayed by bad weather they kept me fully informed about what was happening, and they also gave me regular updates while the work was in the progress. I am really pleased with my new conservatory and would recommend Stoneleigh Conservatories to anyone considering a similar project."
 
 
 
 


Review 14 Jul 2015
Recommended by customer in cv21
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fencing, woodwork (joinery), bathroom

"We contacted Richard with a view to undertaking several jobs: some fairly extensive fencing, renovating a wooden summer house and installing several items of a new bathroom for us. From start to finish his conduct was friendly, insightful and, importantly, open and clear (neither of us being particularly practical). His price was very fair and his communication with us was excellent. He worked exceptionally hard and wasn't phased by any unforseen difficulties, working through any challenges thrown his way. Richard is an experienced and very professional builder; we'd recommend him strongly."
 
 
 
 


Review 22 Feb 2015
Recommended by customer in cv32
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom remodelled, Property Maintenance on Rentals

"I have used Stoneleigh Conservatories on several occasions both on my personal property and also on property in my rental portfolio. On all occasions i have be very happy with the results including the costs incurred. The standard of workmanship has been consistently good with little or no reason for any follow up actions, my remodelled bathroom looks as good today as it did 5years ago when the work was completed. Work has been planned and completed in agreed timescales on all occasions. I will have no hestitation contacting Stoneleigh conservatories if i need further building work on any of my current or future properties."
 
 
 
 


Review 16 Feb 2015
Recommended by customer in CV7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Conservatory and some garden landscaping.

"From the start we were given a lot of guidance as we only knew that we wanted a conservatory. We ended up with a room which meets our requirements perfectly, having been designed to fit our situation. In addition the company also partly redesigned the garden and laid a patio. Throughout the construction the team were very professional, ensuring the site was kept tidy and ensuring their presence was not intrusive. I can wholeheartedly recommend this company from their professional and cheerful (despite some appalling weather) approach as well as for their expertise."
 
 
 
 


Review 16 Feb 2015
Recommended by customer in CV4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Conservatory and landscaping

"Stoneleigh conservatories are a professional friendly team. flexible with ideas and compared to other quotes great value for money. We are very happy with the work provided and have since employed them for other work and recommended them to several family and friends."
 
 
 
 

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