BBH Ltd Home Improvements

Units 9-10, 251 Holt Road, Horsford
Norwich
Norfolk
NR10 3EB

Home Improvements

Listed under:  Conservatories, Doors, Double Glazing, Gutters / Guttering, Soffits, UPVC Windows & Doors, Windows / Window Fitters
100% recommended   Rating BBH Ltd Home Improvements 9.9/100
34 reviews since 2019
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 34 reviews since 2019
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Fantastic service. Arrived on time. Everything completed to an incredibly high standard, very friendly and professional. Cleaned up afterwards, could not fault the service, and would not hesitate to r...."   more
 
" The whole team was superb, nothing was too much trouble from the quotation all the way through final invoicing via fitting. An excellent job well done."   more
 
" Dealing with this company I found them to be very professional no fuss. Hassle-free installed to a very high standard attention to detail very good. Gavin and Michael who installed windows/doors were...."   more
 
" An excellent job - exceeded all our expectations. BBH has previously installed double-glazed windows and a porch at our home, and we have now engaged the company to supply and fit our back door and ne...."   more
 
 
About Us


We’re BBH Ltd, a Norwich based family run business. We supply and install windows, doors, conservatories, bi-folding doors and offer many other home improvement services.

We supply to both consumers and to the trade. We offer a full range of products and options to suit all types of property and all sizes of project, and we always put your needs first. Since our earliest days, our business growth has been driven by recommendations from satisfied customers.

Please do not hesitate to drop us a message or call 01603 897350 to speak to one of the team.
     
Customer Reviews
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Review 9 Aug 2021
Recommended by customer in NR28
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New conservatory fitted onto existing base.
 
Cost: £8640
 
 
 
   Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd
 


Review 10 Jul 2021
Recommended by customer in NR10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replaced 6 x windows (Georgian)(4 large windows, a garage, and side window)
 
Cost: £3630

"Fantastic service. Arrived on time. Everything completed to an incredibly high standard, very friendly and professional. Cleaned up afterwards, could not fault the service, and would not hesitate to recommend this company to friends and family. Would certainly be using this company again."
 
 
 
 
Team:
Mark Kevin
 
 
   Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd
 


Review 1 Jun 2021
Recommended by customer in NR18
 My Age: 50 - 59 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit five windows and two doors.
 
Cost: £5370

"The whole team was superb, nothing was too much trouble from the quotation all the way through final invoicing via fitting.
An excellent job well done."
 
 
 
 
Team:
Kevin
 
 
   Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd
 


Review 24 May 2021
Recommended by customer in NR12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To supply and install
6 N white PVCU casement windows
1 N white PVCU bay window
1 N white PVCU residential door
1 N white PVCU combination door
 
Cost: £6939

"Dealing with this company I found them to be very professional no fuss. Hassle-free installed to a very high standard attention to detail very good.
Gavin and Michael who installed windows/doors were a credit to their company nothing was too much trouble brilliant.
I wouldn't hesitate in recommending this company to anyone.
Good Company
Good Price
Good job
Well done."
 
 
 
 
Team:
Gavin Michael
 
 
   Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd
 


Review 18 May 2021
Recommended by customer in NR13
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Conservatory construction.
 
Cost: £20000
 

"An excellent job - exceeded all our expectations. BBH has previously installed double-glazed windows and a porch at our home, and we have now engaged the company to supply and fit our back door and new French doors. We are so delighted with their work that we wouldn't hesitate to recommend the company and to engage them again for any future work we may need. Graham, the company director, called at our house promptly at the times he promised, and was both friendly and professional, and explained everything to our satisfaction."
 
 
Team:
Graham, Leon, Kevin, Mark and others
 
 
   Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd
 


Review 27 Apr 2021
Recommended by customer in NR12
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replaced seven windows
 
Cost: £2760

"Third time we have used BBH and they always provide an excellent product, service and aftercare."
 
 
 
 
Team:
Mark Kevin
 
 
   Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd
 


Review 7 Apr 2021
Recommended by customer in NR13
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Conservatory.
 
Cost: £19450

"Wonderful job by fitters. Very Friendly."
 
 
 
 
Team:
Kevin Mark Gavin Michael
 
 
   Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd
 


Review 25 Mar 2021
Recommended by customer in NR10
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement windows and patio door.
 
Cost: £7950

"Service was polite and friendly from start to finish. Very reasonable quote. Fitters arrived on time and disruption was minimal.
Windows and door seem to be quality. Slight issue was quickly resolved by the company.
Would definitely recommend."
 
 
 
 
 
   Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd
 


Review 24 Mar 2021
Recommended by customer in NR20
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Ordered and fixed a composite door.
 
Cost: £1400

"Graham was great. He made us feel very welcome. He listened and helped to choose the right door. He was friendly, patient and answered all our question. Mark and Kev came to fix the door. They were great. They were tidy, professional and did a great job. They also followed the Covid safety guidelines."
 
 
 
 
Team:
Graham Mark Kev
 
 
   Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd
 


Review 26 Feb 2021
Recommended by customer in NR10
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace 2 x windows and front door.
 
Cost: £2215

"Very pleased with the windows and door. BBH were very professional and friendly throughout the process would recommend to a friend/family."
 
 
 
 
 
   Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd
 


Review 22 Feb 2021
Recommended by customer in NR6
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 Windows
1 Door and sidelight.
1 Sliding Patio door.
 
Cost: £4710

"Very pleased with their work and the quality of the windows and doors."
 
 
 
 
Team:
Kevin Mark
 
 
   Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd
 


Review 9 Feb 2021
Recommended by customer in NR12
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement UPVC windows
 
Cost: £1800

"We have used BBH before and will continue to. They offer great value, excellent products and the team of fitters and office are great. Defect on one glass panel was resolved and replaced the next week! "
 
 
 
 
Team:
Gavina Mitch
 
 
   Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd
 


Review 1 Feb 2021
Recommended by customer in NR7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 x doors

3 x large windows cladding
 
Cost: £3045

"Excellent job"
 
 
 
 
Team:
Gavin Mitch
 
 
   Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd
 


Review 21 Jan 2021
Recommended by customer in NR14
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace double glazing glass only existing frames used-solar reflective film applied.
 
Cost: £4020

"Excellent job. Extremely high quality materials and survey.

Clean, tidy with very good cleaning up and removal of all waste.

Pleasant and helpful team."
 
 
 
 
Team:
Mark Kev
 
 
   Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd
 


Review 21 Jan 2021
Recommended by customer in NR4
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replaced rear garage wooden door for plastic.
 
Cost: £800

"From start of contact with BBH to completion of work I was dealt with in a polite professional manner.

The fitters swept up after and took the old door and frame away.

I would recommend this company."
 
 
 
 
 
   Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd
 


Review 4 Jan 2021
Recommended by customer in NR7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Nine replacement dg windows. New front door
 
Cost: £6420

"All OK. Small error with one window - quickly rectified. Friendly team."
 
 
 
 
Team:
Kevin Mark
 
 
   Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd
 


Review 19 Dec 2020
Recommended by customer in NR28
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Construction of rear porch/ garden room.
 
Cost: £6858

"I was very pleased with all aspects of the work undertaken by BBH ltd home improvements.

The men employed to construct my porch showed a great attention to detail and were punctual, polite and very accommodating.

The site was also left extremely tidy each day, which I was very grateful for.

I would not hesitate to recommend them to any friends.

As I am extremely happy with the end result."
 
 
 
 
Team:
Mark Kevin
 
 
   Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd
 


Review 14 Dec 2020
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"When Mark and Kevin arrived, we were asked if they could go ahead with the work, quick we said yes. They carried out the work very well. They had great respect for our house with the job they had to do. Very great and tidy workers. When the work was completed were both looked at the new patio doors.

Both Jeanette and myself are so pleased, bowled over in fact.

What we will say is Mark and Kevin are a credit to your company.

Thanks once again

Melvin and Jeanette."
 
 
 
 
Team:
Kevin Mark
 
 
   Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd
 


Review 17 Nov 2020
Recommended by customer in ID20
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 casement windows.
 
Cost: £1791
 
 
 
   Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd
 


Review 12 Nov 2020
Recommended by customer in NR12
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitted 4 windows
 
Cost: £2200
 
 
Team:
Gavin Michael
 
 
   Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd
 

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