BBH Ltd Home Improvements

Where reputations count.

Units 9-10, 251 Holt Road, Horsford
Norwich
Norfolk
NR10 3EB

Home Improvements

www.bbhltd.co.uk

Email This Business

Tel 01603 897350

Listed under: Conservatories, Doors, Double Glazing, Gutters / Guttering, Soffits, UPVC Windows & Doors, Windows / Window Fitters

100% recommended Rating 9.9/100
47 reviews since 2019

Satisfaction Ratings

Overall Rating	9.9 /10
Based on 47 reviews since 2019

Quality	9.9/10
The quality of the work was as expected and agreed

Tidy	9.9/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9.8/10
The price represents value for money

Recent Reviews

" Very friendly staff. Work carried out as planned great service. Highly recommend." more

" Absolutely brilliant service from start to finish - would happily recommend this firm." more

" I cannot rate this company high eno0ugh. Everything has been excellent. The company is concerning towards their customers polite and courtesy and highly professional. They cleared up all mess made and...." more

" The two man have done a great job. Could you please say a big thank you to them both." more

About Us
Information provided by the business
Legal Name: Mr Leon Raby.

We�re BBH Ltd, a Norwich based family run business. We supply and install windows, doors, conservatories, bi-folding doors and offer many other home improvement services.

We supply to both consumers and to the trade. We offer a full range of products and options to suit all types of property and all sizes of project, and we always put your needs first. Since our earliest days, our business growth has been driven by recommendations from satisfied customers.

Please do not hesitate to drop us a message or call 01603 897350 to speak to one of the team.

Review 6 Oct 2022 Recommended by customer in NR12 business BBH Ltd Home Improvements https://www.referenceline.com/home_improvements-in-norwich-bbhltdhomeimprovements-83297

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Changed windows

"Very friendly staff.
Work carried out as planned great service.
Highly recommend."

Team:
Gavin Owen

Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd

REPORT THIS REVIEW

Review 11 Jul 2022 Recommended by customer in NR11 business BBH Ltd Home Improvements https://www.referenceline.com/home_improvements-in-norwich-bbhltdhomeimprovements-83297

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New front door replacement of glass x 2
New bathroom glass

"Absolutely brilliant service from start to finish - would happily recommend this firm."

Team:
Leon Mark Kev

Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd

REPORT THIS REVIEW

Review 5 May 2022 Recommended by customer in NR11 business BBH Ltd Home Improvements https://www.referenceline.com/home_improvements-in-norwich-bbhltdhomeimprovements-83297

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

10 new windows
10 new window glass casements
2 new door (1 being french doors)

"I cannot rate this company high eno0ugh. Everything has been excellent. The company is concerning towards their customers polite and courtesy and highly professional. They cleared up all mess made and could not be more helpful.
I would highly recommend."

Team:
Mark Graham Kevin Owen

Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd

REPORT THIS REVIEW

Review 12 Apr 2022 Recommended by customer in NR18 business BBH Ltd Home Improvements https://www.referenceline.com/home_improvements-in-norwich-bbhltdhomeimprovements-83297

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

"The two man have done a great job. Could you please say a big thank you to them both."

Team:
Gavin Owen

Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd

REPORT THIS REVIEW

Review 4 Apr 2022 Recommended by customer in NR20 business BBH Ltd Home Improvements https://www.referenceline.com/home_improvements-in-norwich-bbhltdhomeimprovements-83297

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacing three PVCU bedroom windows, using acoustic glass

"I have used this company on two previous occasions and have found the product great and the company representations extremely considerate and professional."

Team:
Mark

Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd

REPORT THIS REVIEW

Review 4 Apr 2022 Recommended by customer in NR13 business BBH Ltd Home Improvements https://www.referenceline.com/home_improvements-in-norwich-bbhltdhomeimprovements-83297

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New front door
New french doors

"Very pleased with the administration, support and service from BBH. Would recommend fitters were very skilled and helpful. Thank you."

Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd

REPORT THIS REVIEW

Review 28 Mar 2022 Recommended by customer in NR27 business BBH Ltd Home Improvements https://www.referenceline.com/home_improvements-in-norwich-bbhltdhomeimprovements-83297

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Replacement of
1 X bay sash window
1 x sash window
3 x regular windows
1 x door

"Excellent service, demonstrated respect of staff (by management)
Clean and tidy
Polite and friendly
Excellent finish/quality of products."

Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd

REPORT THIS REVIEW

Review 25 Mar 2022 Recommended by customer in NR1 business BBH Ltd Home Improvements https://www.referenceline.com/home_improvements-in-norwich-bbhltdhomeimprovements-83297

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Supply and install five white PVC casement windows

"Extremely happy with every aspect of the installation Kevin and Mark were a pleasure to have in the house. Quality workmanship and advised on each step of the process and cleaned up afterwards. Initial consultation was friendly and helpful and the survey process impeccable."

Team:
Kevin Mark

Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd

REPORT THIS REVIEW

Review 9 Mar 2022 Recommended by customer in NR11 business BBH Ltd Home Improvements https://www.referenceline.com/home_improvements-in-norwich-bbhltdhomeimprovements-83297

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

1 no PVCU stable door with integral blind
Replace 18 No sealed units in conservatory

"Work carried out in one day, left everywhere clean and tidy, very friendly and helpful fitters."

Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd

REPORT THIS REVIEW

Review 1 Mar 2022 Recommended by customer in NR11 business BBH Ltd Home Improvements https://www.referenceline.com/home_improvements-in-norwich-bbhltdhomeimprovements-83297

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacing four casement windows and one sealed unit

"Efficient, friendly, and helpful."

Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd

REPORT THIS REVIEW

Review 16 Feb 2022 Recommended by customer in NR21 business BBH Ltd Home Improvements https://www.referenceline.com/home_improvements-in-norwich-bbhltdhomeimprovements-83297

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

4 windows and a door

"Very good service. The one problem we had was rectified in 24hrs"

Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd

REPORT THIS REVIEW

Review 11 Feb 2022 Recommended by customer in NR10 business BBH Ltd Home Improvements https://www.referenceline.com/home_improvements-in-norwich-bbhltdhomeimprovements-83297

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replace and fit window (x2)

"Very good service highly recommend"

Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd

REPORT THIS REVIEW

Review 12 Jan 2022 Recommended by customer in NR20 business BBH Ltd Home Improvements https://www.referenceline.com/home_improvements-in-norwich-bbhltdhomeimprovements-83297

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

FIt three windows in upstair bedroom and bathroom

"The workmen were very good left the place clean and tidy."

Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd

REPORT THIS REVIEW

Review 9 Aug 2021 Recommended by customer in NR28 business BBH Ltd Home Improvements https://www.referenceline.com/home_improvements-in-norwich-bbhltdhomeimprovements-83297

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New conservatory fitted onto existing base.

Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd

REPORT THIS REVIEW

Review 10 Jul 2021 Recommended by customer in NR10 business BBH Ltd Home Improvements https://www.referenceline.com/home_improvements-in-norwich-bbhltdhomeimprovements-83297

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replaced 6 x windows (Georgian)(4 large windows, a garage, and side window)

"Fantastic service. Arrived on time. Everything completed to an incredibly high standard, very friendly and professional. Cleaned up afterwards, could not fault the service, and would not hesitate to recommend this company to friends and family. Would certainly be using this company again."

Team:
Mark Kevin

Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd

REPORT THIS REVIEW

Review 1 Jun 2021 Recommended by customer in NR18 business BBH Ltd Home Improvements https://www.referenceline.com/home_improvements-in-norwich-bbhltdhomeimprovements-83297

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Supply and fit five windows and two doors.

"The whole team was superb, nothing was too much trouble from the quotation all the way through final invoicing via fitting.
An excellent job well done."

Team:
Kevin

Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd

REPORT THIS REVIEW

Review 24 May 2021 Recommended by customer in NR12 business BBH Ltd Home Improvements https://www.referenceline.com/home_improvements-in-norwich-bbhltdhomeimprovements-83297

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To supply and install
6 N white PVCU casement windows
1 N white PVCU bay window
1 N white PVCU residential door
1 N white PVCU combination door

"Dealing with this company I found them to be very professional no fuss. Hassle-free installed to a very high standard attention to detail very good.
Gavin and Michael who installed windows/doors were a credit to their company nothing was too much trouble brilliant.
I wouldn't hesitate in recommending this company to anyone.
Good Company
Good Price
Good job
Well done."

Team:
Gavin Michael

Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd

REPORT THIS REVIEW

Review 18 May 2021 Recommended by customer in NR13 business BBH Ltd Home Improvements https://www.referenceline.com/home_improvements-in-norwich-bbhltdhomeimprovements-83297

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Conservatory construction.

"An excellent job - exceeded all our expectations. BBH has previously installed double-glazed windows and a porch at our home, and we have now engaged the company to supply and fit our back door and new French doors. We are so delighted with their work that we wouldn't hesitate to recommend the company and to engage them again for any future work we may need. Graham, the company director, called at our house promptly at the times he promised, and was both friendly and professional, and explained everything to our satisfaction."

Team:
Graham, Leon, Kevin, Mark and others

Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd

REPORT THIS REVIEW

Review 27 Apr 2021 Recommended by customer in NR12 business BBH Ltd Home Improvements https://www.referenceline.com/home_improvements-in-norwich-bbhltdhomeimprovements-83297

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replaced seven windows

"Third time we have used BBH and they always provide an excellent product, service and aftercare."

Team:
Mark Kevin

Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd

REPORT THIS REVIEW

Review 7 Apr 2021 Recommended by customer in NR13 business BBH Ltd Home Improvements https://www.referenceline.com/home_improvements-in-norwich-bbhltdhomeimprovements-83297

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Conservatory.

"Wonderful job by fitters. Very Friendly."

Team:
Kevin Mark Gavin Michael

Business Reply:

Thank you for your review, much appreciated.

Regards

BBH Ltd

REPORT THIS REVIEW

» 3 2 1

Referenceline - Helping you make a more informed choice. Here's how.
TRUSTED FIRMS: Read our reviews for businesses vetted by the organisations listed below. To visit or join them: Click [+]
Referenceline Consumers Businesses Contact Us Our Rules Privacy Site Map	Trading Standards Dumfries and Galloway [+] Dundee [+]	Approved Codes British Association of Removers [+] TrustMark TrustMark [+] Trade Bodies British Compressed Air Society [+]	A more informed choice ... Referenceline shows you unique information about the experience of the firm and reviews from different types of customer, so we can help you make a more informed choice, but we're not responsible for the work of the listed businesses. By using this website you agree to our rules and our use of cookies. © Referenceline Ltd. All rights reserved.
GENUINE REVIEWS: If you are concerned about any review, then please get in touch: is this review genuine?.
Referenceline is genuine too : We're an Approved member of Trading Standards Buy with Confidence

Customer Reviews
Sort:	» 3 2 1
Budget: