W Howat Joinery

8 Doon Terrace, Summerhill
Dumfries
Dumfries & Galloway
DG2 9EE

Joiner

Listed under:  Carpenters & Joiners / Carpentry & Joinery, Joiners
100% recommended   Rating 10/10
24 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 24 reviews since 2017
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Top craftsmanship throughout from a very friendly and easy to deal with tradesman. We have asked him to do further work for us. "   more
 
" Very pleased with my new door. William howart worked very well, Very tidy, So happy with his work. Turned upon time, Just worked very professionally. Will be giving William more work after x-mas"   more
 
" Very professional and job well done. "   more
 
" Fantastic workmanship with 2 very good workers. They manged to complete the job in 2 days even although we were open and they were continually being disturbed. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 96%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 90%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

clean 2
considerate 2
customer 2
definitely 3
delighted 2
door 2
Excellent 4
extremely 2
fault 2
finding 2
finish 2
Finished 2
friendly 4
future 2
good 8
Happy 4
having 2
highly 3
Honest 3
Joinery 2
Just 2
pleased 3
polite 3
problem 2
problems 2
professional 4
quality 2
recommend 6
recommending 2
reliable 4
room 2
standard 4
tidy 3
totally 2
tradesman 2
trust 2
trustworthy 3
William 4
workmanship 5
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 26 Nov 2019
Recommended by customer in DG1
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove old garage door and replace it with a new one of wooden construction to an agreed design.
 
Cost: £860

"Top craftsmanship throughout from a very friendly and easy to deal with tradesman. We have asked him to do further work for us. "
 
 
 
 
Team:
John Fiona
 
 
 


Review 26 Nov 2019
Recommended by customer in DG2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New front door
New back door
 

"Very pleased with my new door. William howart worked very well, Very tidy, So happy with his work.
Turned upon time, Just worked very professionally. Will be giving William more work after x-mas"
 
 
 
 
Team:
William
 
 
 


Review 18 Sep 2019
Recommended by customer in DG2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To supply and fit PVC facia and soffit in rosewood.
 
Cost: £1960

"Very professional and job well done. "
 
 
 
 
Team:
W Howat
 
 
 


Review 8 Aug 2019
Recommended by customer in DG1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hand rails fitted to 3 stair cases on both sides.
 

"Fantastic workmanship with 2 very good workers. They manged to complete the job in 2 days even although we were open and they were continually being disturbed. "
 
 
 
 
 
 


Review 7 Aug 2019
Recommended by customer in DG3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting of front door and conservatory doors. Repairs to wood frames in 3 positions.
 

"Excellent very reliable good communication over start dates / visits EC. Patient, helpful and friendly to elderly father. "
 
 
 
 
 
 


Review 7 Jun 2019
Recommended by customer in DG1
 My Age: 60 - 69 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Convert garage into dinning room new window plaster work and new floor.
 
Cost: £5000

"Very pleased with the work done by W Howat Joinery from start to finish 100% quality workmanship."
 
 
 
 
 
 


Review 30 May 2019
Recommended by customer in DG2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New doors (oak) skirting boards, fitting kitchen - full restoration.
 

"Wonderful workmanship, reliable and very polite.
Totally trustworthy and reliable would highly recommend. "
 
 
 
 
Team:
William Howat
 
 
 


Review 15 Apr 2019
Recommended by customer in DG1
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lots of maintenance work. Making bespoke pieces. (book rack, drying rail, wardrobe, cupboard and more)
Stripping out 4 bathrooms completely refitting all 4, to a high standard.
5 rooms of flooring fitted. Attic space, complete refurb.
 

"Feb 2018 - April 2018,
Oct 2018 - April 2019.
On first meeting Wully I found him to be very professional and very respectful. Just what we needed with the amount of work we needed to have done. Wully is totally trust worthy and has started and completed many jobs for us. Every job has been completed to a very high standard. We are extremely happy with all of Wully's work and will definitely recommend to others."
 
 
 
 
 
 


Review 11 Jun 2018
Recommended by customer in DG1
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitted En.suite shower room.
 
Cost: £4350

"Mr Howat is very trustworthy,professional and considerate. He values high standards of work and we were extremely pleased with the quality of his work and his work ethic, We would highly recommend W Howat Joinery."
 
 
 
 
 
 


Review 4 Jun 2018
Recommended by customer in DG1
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement flat roof, fascias and gutters.
 
Cost: £700

"Excellent customer service! Delivered on promises with great workmanship and attention to detail.
Highly recommended.
"
 
 
 
 
Team:
W Howat
 
 
 


Review 10 May 2018
Recommended by customer in DG2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit 2 large and glazed PVC windows.
Fit 1 PVC door.
 

"Excellent work.
Finished well with PVC panels at sides to seal.
Old door and windows taken away.
The room was left very clean.
I am delighted to have found him.
I feel I can trust him to do an excellent job and not overcharge me."
 
 
 
 
 
 


Review 3 Apr 2018
Recommended by customer in DG12
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Old doors removed, new doors sourced, fitted, door furniture fitted.
 

"William did a good job and left the house clean and tidy."
 
 
 
 
 
 


Review 6 Feb 2018
Recommended by customer in DG1
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Some loft flooring and installation of loft ladders.
 
Cost: £115

"We had prompt reply to quote request and date for the job.
Also had good advise on the work to our advantages.
A lovely experience having considerate and honest tradesmen.
We have every confidence in recommending W Howat."
 
 
 
 
 
 


Review 31 Jan 2018
Recommended by customer in DG2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Purchasing 3 internal doors and all hinges etc and fitting.
 
Cost: £560
 
 
 
 


Review 26 Jan 2018
Recommended by customer in DG1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting of 5 new internal doors.
 
Cost: £140

"After being let down by another local joiner I contacted W Howat who came to see the job and agreed a price.
The job was completed over 2 days and all the work was finished to a good standard.
On each day the house was left tidy (all areas hoovered). Would recommend and also use this company again."
 
 
 
 
 
 


Review 9 Jan 2018
Recommended by customer in DG1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace window sills.
 
Cost: £140

"Very good job.
Will use again."
 
 
 
 
Team:
William
 
 
 


Review 1 Dec 2017
Recommended by customer in DG2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Mr William Howat came to undertake a design that he and I shared and discussed together for him to lay and concrete a slab base in designated area of my garden, a week later he came did that base work and later that week built strong base frame and fitted flooring and constructed frame of garden room. When weather permitted he fitted double glazed windows and cladding fitted roof sparking and secured felt then patio doors and trimmings around door & windows.
 

"Both Mr Howat and his laborer worked very hard during the building of the garden room. They were both professional and courteous and very meticulous with their skills and workmanship. I am very particular myself and I did inspect their workmanship often throughout finding no fault at all if they required to use my facilities they were always polite and asked every time. If there was anything indeed changed during this period, nothing was a problem whatsoever.
I will definitely ask Mr Howat to come again and do were for me in the near future as he is very honest and trustworthy and I am recommending him to friends, family and neighbors and have had them over to view my build. They are all very impressed. "
 
 
 
 
 
 


Review 24 Nov 2017
Recommended by customer in DG2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To lay wooden flooring in porch,hall and lounge.
 
Cost: £3177

"William is very proud of his work and makes sure the customer understands the options so as to obtain best outcome for them.
On finding issues with my floor William, was clear on what was wrong and how to fix/sort the problem before continuing, so as not to have problems with the floor in the future.
I am delighted with my new floor and would definitely recommend William and his team. I will use William again for future projects.He keeps in contact and is always polite. A delight to have found this tradesman a his team.
"
 
 
 
 
Team:
William
 
 
 


Review 13 Sep 2017
Recommended by customer in DG2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dismantle and dispose of existing conservatory.
Replace with wooden frame, five windows and PVC cladding to cover all wooden frames. Install new held roof.
 

"Work done as described all done to a very high standard."
 
 
 
 
 
 


Review 15 Jun 2017
Recommended by customer in DG1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cut out rotten woodwork on eaves replace wood and paint new woodwork.
 
Cost: £70

"Could not fault the company from initial visit straight through to invoice.
Would recommend Mr Howat. "
 
 
 
 
Team:
William Martin
 
 
 

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