Exel Joinery

48 Emmock Woods Crescent
Dundee
Angus
DD4 9GA

Joiner

Listed under:  Builders, Carpenters & Joiners / Carpentry & Joinery, Doors, Floors / Flooring, Kitchens / Kitchen Fitters / Kitchen Installers, Loft Conversions, Property Maintenance, Windows / Window Fitters
100% recommended   Rating 9.8/10
60 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 60 reviews since 2009
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent job done quickly and to a high standard. Had used this builder previously and would highly recommend. "   more
 
" Always shows up when he says he will, recommend to anyone who wants an excellent joiner. "   more
 
" The above price included the work described on my second form. Great workmen nothing too much trouble, will go out of his way to make sure you are happy with what he has done. Lovely man. "   more
 
" Taking on Graeme and Jamie was the best thing I ever did with this project as they were able to do all the work needed to completely upgrade this property. The quality of work was outstanding (and I a...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 98%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 96%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 84%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 76%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 2
advice 2
approachable 3
Arrived 2
attention 2
class 3
clean 3
competent 3
considerate 2
definitely 4
detail 2
doors 4
easier 2
easy 2
efficient 6
exactly 2
Excel 3
Excellent 13
Exel 3
finish 2
finished 5
fitted 2
friendly 2
Good 12
Graeme 8
Graeme’s 2
Great 3
guys 2
happy 6
helpful 5
highly 2
informed 2
joiner 5
Joinery 3
kitchen 3
perfect 3
pleasant 5
pleased 7
polite 3
quality 4
quickly 3
really 4
recommend 6
satisfied 3
service 7
standard 7
tidy 7
trades 3
trouble 3
workmen 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 7 Oct 2019
Recommended by customer in DD4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Upgrade of En suite and fitting of new shower, toilet and sink, new flooring ceiling and wet walls.
 
Cost: £3500

"Excellent job done quickly and to a high standard. Had used this builder previously and would highly recommend. "
 
 
 
 
 
 


Review 27 Aug 2019
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting new letter box and door handle. Fixing side gate and fitting new frame for gate.
 

"Always shows up when he says he will, recommend to anyone who wants an excellent joiner. "
 
 
 
 
 
 


Review 27 Aug 2019
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing rotter boards on decking.
 
Cost: £280

"The above price included the work described on my second form.
Great workmen nothing too much trouble, will go out of his way to make sure you are happy with what he has done. Lovely man. "
 
 
 
 
 
 


Review 19 Jun 2019
Recommended by customer in DD2
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Upgrade / renovate property doing following work
1) Replace all windows/doors in P.V.C
2) New gutters and cladding (P.V.C)
3) 5 new internal doors
4) Mitre my kitchen work tops
5) Cut new opening in wall for new door.
 

"Taking on Graeme and Jamie was the best thing I ever did with this project as they were able to do all the work needed to completely upgrade this property. The quality of work was outstanding (and I am fussy!). The quality and fit of the new windows was excellent and they were considerate to cover anything nearby to prevent dust.
Thanks guys, you made my project a lot easier for me!"
 
 
 
 
Team:
Grame Jamie
 
 
 


Review 27 Jul 2018
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Really pleased with the work done.
Would definitely recommend."
 
 
 
 
 
 


Review 29 Jun 2018
Recommended by customer in DD2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Demolition of property and site clearance.
 

"Excellent service. Work was carried out as explained."
 
 
 
 
Team:
Graeme
 
 
 


Review 29 Jun 2018
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New kitchen units and appliances.
 

"Job done efficiently and professionally with minimum upheaval and very tidy."
 
 
 
 
Team:
Graeme Berry
 
 
 


Review 29 Jun 2018
Recommended by customer
 My Age: 60 - 69 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replaced old flooring with new. Completed with new fascia and skirting boards.
 

"Very friendly and considerate. Completed the job to superior standards, and quickly."
 
 
 
 
Team:
Graeme
 
 
 


Review 24 Oct 2017
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fixing new Lock handles on bathroom door put up new mirror in living room.
 
Cost: £80

"Trustworthy - helpful pleasant. Nothing too much trouble, reasonable."
 
 
 
 
 
 


Review 20 Jun 2017
Recommended by customer in DD2
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of a wall in it''s entirety, removing old boarding, installing new floorboards and the erection of new plasterboard.
 
Cost: £1105
 

"From the first phonecall to the last day, Excel were easy to contact and always approachable. It's the first major renovation that we've ever done and it was made far easier with the knowledge and experience of these guys.

Ripping out the wall to create a larger kitchen was always going to throw up some other issues but every time something arose, I was kept informed and asked how I'd like to deal with it.

The work was carried out quickly and to a high quality finish. Graeme was also able to provide advice and contacts for other trades when asked or when it became clear we needed a bit of additional work (plastering). These tradesmen turned out to be equally as good and the result is a kitchen that we have always wanted.

A great service from start to finish!"
 
 
 
 


Review 16 Jun 2017
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install loft ladder and disabled ceiling hoist.
 
Cost: £1100

"Suggestion by Graeme vastly improved the original concept - he used initiative and finished the job well. "
 
 
 
 
Team:
Graeme
 
 
 


Review 16 Jun 2017
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement windows for old garage.
 
Cost: £1320

"Excellent work big improvement."
 
 
 
 
Team:
Graeme
 
 
 


Review 30 May 2017
Recommended by customer in DD4
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
En-suite shower room, old sanitary ware, etc, removed new furniture, wet wall, flooring installed.
 

"Work was carried out in a professional manner & in a timely fashion. The finished product was excellent!!"
 
 
 
 
Team:
Graeme Berry
 
 
 


Review 9 Mar 2017
Recommended by customer in DD4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New door lock.
 
Cost: £105
 
 
Team:
Graham
 
 
 


Review 13 Feb 2017
Recommended by customer in DD4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To provide and fit 3 fire safety doors including closers and also a hard rail on stairway.
 
Cost: £1625

"Received regular updates re work and costs. Very satisfied with the work carried out.
Graene was very approachable and provided quality advice with regards to concerns I had."
 
 
 
 
 
 


Review 8 Jan 2017
Recommended by customer in DD2
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and install internal oak doors.

"Graeme's work is of a high standard. He is organised, punctual, flexible and communicates well. He sourced the specific doors I wanted at a very competitive price and arranged to have them lacquered locally before fitting at my request. I am very happy with my new doors."
 
 
 
 


Review 15 Dec 2016
Recommended by customer in DD4
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitted new windows and kitchen

"I had Exel Joinery fit twelve brand new windows and a new kitchen for me. The work outlined required a really experienced and competent joiner due to the age of the building.

Besides doing a fantastic job on the windows and kitchen, Excel Joinery also carried out work replacing flashing under the windows where required and replacing the lintel.
"
 
 
Team:
Graeme
 
 
 


Review 3 Dec 2016
Recommended by customer in DD2
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
finish kitchen including fitting decor panels, appliance doors and worktop
 
Cost: £560
 

"Excellent work, very precise and excellent attention to detail, worktop join was so perfect you can hardly see it. Would recommend/use again"
 
 
 
 


Review 15 Sep 2016
Recommended by customer in DD3
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
wonky floorboards evened up and fixed back into place
 
Cost: £150
 

"great, efficient service at a reasonable price. very happy with the finished job"
 
 
 
 


Review 8 Mar 2016
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New kitchen worktops fitted.

"As usual, Graeme came at the agreed time and did a good job."
 
 
 
 

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