Rosewood Home Improvements

5 Ralston Mount, Broughty Ferry
Dundee
Angus
DD5 1NN

Kitchens & Bedrooms

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Bedrooms / Bedroom Fitters, Kitchens / Kitchen Fitters / Kitchen Installers
97% recommended   Rating Rosewood Home Improvements 9.8/100
37 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 37 reviews since 2012
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We were very pleased with the personal service given us by both Kevin and Lesley. Nothing was any trouble to them. All work was discussed fully before and following completion. "   more
 
" The room has been totally transformed to an exceptional standard of workmanship. "   more
 
" I've used this firm twice, so has my son and friends. "   more
 
" Cannot find fault in any part of the process. Service was fantastic and the finished work looks amazing. I would highly recommend this company."   more
 
 
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Customer Reviews
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Review 5 May 2020
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove bath and existing shower, wash hand basin. We remove tiles from walls install new shower tray & glass shower encloser, and wash hand basin we retile all walls and windows surrounds.
 
Cost: £6500

"We were very pleased with the personal service given us by both Kevin and Lesley. Nothing was any trouble to them.
All work was discussed fully before and following completion. "
 
 
 
 
Team:
Kevin Lesley
 
 
 


Review 12 Dec 2018
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Total refurbishment of bedroom including wardrobes/ ceiling/ plastering/ electrics/ flooring.
 
Cost: £2180

"The room has been totally transformed to an exceptional standard of workmanship. "
 
 
 
 
Team:
Kevin Lesley
 
 
 


Review 9 Oct 2018
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Carried workout renovated 2 bath room, knocked wall down between kitchen and utility put in new kitchen.
 
Cost: £40000

"I've used this firm twice, so has my son and friends. "
 
 
 
 
 
 


Review 9 Jan 2018
Recommended by customer in DD5
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full vip out and refit of kitchen and bathroom.
 
Cost: £8850

"Cannot find fault in any part of the process.
Service was fantastic and the finished work looks amazing.
I would highly recommend this company."
 
 
 
 
Team:
Lesley Kevin
 
 
 


Review 1 Nov 2016
Recommended by customer in DD5
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Took out old bathroom and cloakroom. Installed new bathroom and cloakroom.
 
Cost: £6250

"A high standard of customer service and the quality of workmanship were apparent throughout every stage of my bathroom and cloakroom renovations.
I received an excellent service right from the first telephone call and both Kevin and Lesley were always happy to help me with any questions and requests throughout the job.
I'm delighted with the high standard of work that was carried out and the transformation of my bathroom from one that was tired, old, and dreary looking, into one that looks fantastic is amazing. In particular, I am really pleased with both the design and the colour co-ordination of the tiles and cupboards and I would go as far to say that my bathroom looks better than anything on display in the big bathroom store showrooms. My bathroom speaks volumes for the professionalism of Rosewood Home Improvements and it shows that Kevin and Lesley work well as a team."
 
 
 
 
Team:
Kevin Lesley
 
 
 


Review 27 May 2016
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Total Bathroom refurbish.
 
Cost: £8500

"Delighted with results got great advice from them and explained everything from start to finish, we were absolutely delighted with result, very dependable and would recommend this company to any of my friends. "
 
 
 
 
 
 


Review 17 May 2016
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitted kitchen.
 

"Excellent job. First rate workmanship. Very happy with all aspects of the job."
 
 
 
 
 
 


Review 30 Mar 2016
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
En-suite in bedroom.
 
Cost: £6200

"A brilliant and well organised job from start to finish. I would highly recommend Rosewood Home Improvements."
 
 
 
 
 
 


Review 5 Feb 2016
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
En-suite shower room modular units in lounge.
 
Cost: £4500

"I have used this company for over 15 years. Excellent service again, I would highly recommend them."
 
 
 
 
 
 


Review 8 May 2015
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting wardrobes and units in two bedrooms
 
Cost: £4700

"All work done as planned and on time."
 
 
 
 
 
 


Review 27 Apr 2015
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replaced kitchen gutted old one dug extraction to central island. Supplied and fitted all units, appliances, granite worktops, sinks taps glass tops tilled floor etc.
 
Cost: £45000

"Very professional, from advice on products and finishes. They worked cleanly and even worked over the weekend to get job finished. Nothing was too much trouble. They did ask lots of questions to ensure result was exceeding my expectations."
 
 
 
 
 
 


Review 24 Apr 2015
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete new bedroom, en-suite.
 
Cost: £655

"I was very satisfied with everything. Would have no hesitation in recommending them to anyone."
 
 
 
 
 
 


Review 13 Apr 2015
Not Recommended by customer in DD7
 
 
Satisfaction Ratings
 
Show All
 
 
Customer Review
 
Install new bathroom and rewire bathroom to install spotlights.

"[Referenceline moderator comment]

An extremely negative review - with zero ratings - was received in August 2013 relating to this work and the customer withheld the disputed amount. The matter went to Court and on 2 February 2015 the Sheriff Ordered that the consigned sum (the disputed amount) be paid to Rosewood Home Improvements.

Referenceline withheld this review from publication pending the Court's decision and both parties have submitted lengthy comments which would overwhelm the space available on a review site.

We are therefore taking the exceptional steps of: Publicising the fact that the dispute took place, as our independent role requires; Summarising the events, for clarity; Excluding the ratings from the total for this business, since the Court's decision was in their favour.

In our opinion, this is the most helpful and neutral way to help consumers make an informed choice about this business. The scheme operator, Dundee City Council Trading Standards service, is satisfied that Rosewood Home Improvements has acted properly in this dispute and is happy to retain the business in the Trusted Trader scheme."
 
 
 
 


Review 27 Aug 2014
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement bathroom with walk in shower.
 
Cost: £4700

"First class work from a first class contractor."
 
 
 
 
 
 


Review 16 Jun 2014
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete re-furbishing of cloakroom. New covering of slats on ceiling, floor to ceiling wall tiles , floor tiles, new WC and sink with storage cupboard.
 
Cost: £2800

"Excellent job, great attention to detail. 1st class workmanship. Kevin is a perfectionist and really does go the extra mile."
 
 
 
 
 
 


Review 22 Apr 2014
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removing of all existing bathroom fixtures and the installation of new bathroom. Shower cabinet, wet, wall, vanity unit with cupboard new sink, taps, handles, new flooring and ceiling bathroom fully tiled large mirror.
 
Cost: £5050

"I would have no hesitation in using this company again. They were friendly, very professional and the work was of a high standard. Little extras were also done at no extra cost. The help given in choosing the design and colours was exceptional. Nothing was too much trouble. Thank you."
 
 
 
 
 
 


Review 28 Jan 2014
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Replacement bathroom by Rosewood Home Improvements.
 
Cost: £5900

"Excellent planning from start to completion could not be faulted in any part I have used Rosewood Home Improvements for over 10 years now for kitchen, bathroom & bedrooms and have received a 10/10 service each time."
 
 
 
 
 
 


Review 14 Oct 2013
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fully fitting kitchen with appliances & tiling floor.
 
Cost: £8118

"Very pleased with all work done and using firm again at the moment."
 
 
 
 
 
 


Review 4 Sep 2013
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I had my bathroom completely tiled with cladding on ceiling and spot lights fitted. A new walk-in shower installed, also new toilet and sink, with a built in cabinet.
 
Cost: £5100

"I am delighted with my new bathroom. The initial consultation was carried out in a relaxed but professional manner and Lesley’s helpful advice in my decision making when choosing tiles etc, was very much appreciated."
 
 
 
 
 
 


Review 27 Aug 2013
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New boiler. Installation of an en-suite shower room.
 
Cost: £6900

"I cannot fault any of the work Kevin undertook. From the planning stage through to completion both Kevin and Lesley went out of their way to ensure the project ran to schedule. The workmanship was first class and I would not hesitate to use them again in the future or to recommend to others."
 
 
 
 
 
 

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