McIntosh Interiors Ltd

18 High Street, Monifieth
Dundee
Angus
DD5 4AE

Kitchens Bedrooms & Bathrooms

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Kitchens / Kitchen Fitters / Kitchen Installers
100% recommended   Rating 9.7/10
89 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 89 reviews since 2009
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed
 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy
 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional
 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" Layout and presentation perfect. All trades arrived whip due. All parties co-existed very well. Work appears to be of an extremely high standard end a lovely finish. "   more
 
" The men were very obliging, tidy and pleasant workers. "   more
 
" The crew was great. Tidy and quite. Clean up was great. Job was finished before was expected. It was just a fabulous job. We are looking forward to using them away. "   more
 
" More than happy with the work carried out despite the supply company sending the wrong hob. Meant we went a few days without a cooker; but that was sorted out. We hope it works well in the future an...."   more
 
About Us

Whether its a small repair or a complete room we are the company to trust in the area. We've been here since 1993 and look forward to the opportunity of meeting you and discussing your project and are confident our good advice and inspired designs will help you with any situation around your home, whether its a kitchen, bathroom or any interior or exterior matter. Please note we have all trades as part of our regular team of local, polite and reliable tradesmen. Thank you for looking and please don't hesitate to contact Dominique or Duncan on 01382 532965.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 89%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 2
Advice 4
agreed 3
article 2
aspects 5
attention 2
Batherama 9
bathroom 8
better 2
business 2
certainly 3
class 4
Clean 4
definitely 4
Delighted 9
design 7
efficient 5
ensure 4
excellent 24
finished 7
friendly 13
good 12
great 6
happy 9
helpful 10
informed 4
Interiors 7
joiner 5
McIntosh 8
obviously 4
pleased 9
plumber 5
polite 6
professional 12
really 6
recommend 9
recommending 5
result 4
satisfied 5
service 10
Shower 5
skilled 5
standard 9
team 15
tidy 5
tradesman 6
tradesmen 10
workmanship 7
workmen 5
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 23 May 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Renovate bathroom, after serious water leakage.
 
Cost: £11400

"Layout and presentation perfect. All trades arrived whip due. All parties co-existed very well. Work appears to be of an extremely high standard end a lovely finish. "
 
 
 
 
 
 

Review 29 Apr 2019
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full design, supply and install of a stunning new kitchen including all new appliances, work tops and down lights.
 
Cost: £16218

"The men were very obliging, tidy and pleasant workers. "
 
 
 
 
Team:
Graeme Gordon Connor Ben
 
 
 

Review 25 Mar 2019
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New bathroom with wall and floor tiles.
 
Cost: £8226

"The crew was great. Tidy and quite. Clean up was great. Job was finished before was expected. It was just a fabulous job. We are looking forward to using them away. "
 
 
 
 
Team:
Gordon Chris Connor Mark
 
 
 

Review 28 Feb 2019
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove gas hob, terminate supply and supply and fit a new induction hob.
 
Cost: £755

"More than happy with the work carried out despite the supply company sending the wrong hob. Meant we went a few days without a cooker; but that was sorted out.
We hope it works well in the future and we would use this company again. "
 
 
 
 
Team:
Chris Connor Dominique Duncan
 
 
 

Review 31 Jan 2019
Recommended by customer in DD11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New main bathroom and new PVC double glazed window.
 
Cost: £10350
 
 
Team:
Gordon Chris Val Mark Duncan
 
 
 

Review 14 Jan 2019
Recommended by customer in DD5
 I'm: Female 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 6/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £17983
 
 
Team:
Gordon Chris Ben Syeve Duncan
 
 
 

Review 15 Nov 2018
Recommended by customer in DD7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting new work tops and sink in kitchen.
 
Cost: £3500

"Excellent job done; a couple of 'Snags' required attention, but were timeously attended to. "
 
 
 
 
Team:
Dominique Gordon Chris Duncan
 
 
 

Review 11 Oct 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New worktop and sink unit.
 
Cost: £2399

"Delighted with end result. All completed in one day.
Delighted and friendly workman.
Thank you. "
 
 
 
 
Team:
Mark Duncan Chris Dave
 
 
 

Review 23 Aug 2018
Recommended by customer in DD7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New main fully tiled bathroom.
 
Cost: £8327

"McIntosh Interiors were very polite, helpful and professional in all aspects of their work. The tradesman were excellent and obviously took a price in their work. I have no hesitation in recommending McIntosh Interiors."
 
 
 
 
Team:
Gordon Chris Mark Bury Michael
 
 
 

Review 23 Aug 2018
Recommended by customer in DD7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New cloakroom and tiled floor.
 
Cost: £3036

"McIntosh Interiors very polite, helpful and professional in all aspects of their work. The tradesman were excellent and obviously took a pride in their work. I have no hesitation in recommending McIntosh Interiors.
"
 
 
 
 
Team:
Gordon Chris Mark Bury Michael
 
 
 

Review 8 Jun 2018
Recommended by customer in DD11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement En suite.
 

"Excellent satisfied with work done and the products supplied."
 
 
 
 
Team:
Mark Dave Duncan Gordon Chris
 
 
 

Review 22 May 2018
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom and cloak room refit.
 
Cost: £9627

"From the design to refit and after care all aspects to high standard.
I had complete confidence in the team and would be happy to have further work carried out by the team."
 
 
 
 
Team:
Gordon Chris Stewart Mark
 
 
 

Review 19 Mar 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install wet room.
 
Cost: £5000

"Workmen very friendly and professional."
 
 
 
 
Team:
Gordon Chris Dave Duncan Dom
 
 
 

Review 15 Mar 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting glass shower screen.
 
Cost: £1257

"All work carried out as agreed."
 
 
 
 
Team:
Gordon Chris Duncan Dominique
 
 
 

Review 27 Feb 2018
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove old bath, toilet, towel rail, basin, shower and cabinet, tiles on wall and floor, window sill and facing and lights.
 

"Quality items supplied and fitted to replace above.
Happy with end result."
 
 
 
 
Team:
Nick Chris Dave Dminique
 
 
 

Review 8 Feb 2018
Recommended by customer in DD7
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove old and install new bathroom.
 
Cost: £7430

"Excellent job."
 
 
 
 
Team:
Gordon Chris Mark Duncan Paul
 
 
 

Review 8 Feb 2018
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
They took up and removed the old flooring which was looking the worst for wear.
Replaced the seals which were peeling away fixed the taps and pipe.
 
Cost: £992

"The joiner came on the date arranged and done the first half of the job. Next day he came back with the plumber and finished it.

I found them very experienced, pride in getting it done and a very high standard of workmanship and made it look a lot better."
 
 
 
 
Team:
Gordon Chris Ducan Dominique
 
 
 

Review 30 Jan 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace shower walls with wetwall boards and supply and fit new shower.
 
 
 
Team:
Gordon Chris Domique Duncan
 
 
 

Review 21 Dec 2017
Recommended by customer in DD2
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting of wet wall, shower, new bath sink, toilet and taps.
 
Cost: £3812

"Really friendly and helpful design staff. Plumber, joiner and electrician were all clearly very good at what they do and made a great job of the bathroom."
 
 
 
 
Team:
Nick Chris Iain Duncan Adele
 
 
 

Review 7 Dec 2017
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New shower, tiles, bidet fitted.
 
Cost: £4822

"A job well done by a friendly efficient team."
 
 
 
 
Team:
Gordon Chhris Mmmark Dominique
 
 
 
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