Arthur & Simon Ltd

34 East March Street
Kirkcaldy
Fife
KY1 2DP

Landscaping & Garden Maintenance

Listed under:  Fencing Contractors, Gardeners / Gardening / Garden Maintenance, Landscapers / Landscaping, Paths Patios & Paving
100% recommended   Rating 9.7/10
28 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 28 reviews since 2011
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I am very satisfied with the work Landscape Brothers carried out on my garden. Good team work, well planned and delivered a quality job. Good care with preparation to safeguard any damage & cleaned up...."   more
 
" In summary, the firm was very professional, obviously experienced and well organised, and their project management was good. Simon developed an initial design from our own dimensioned sketch plan. He...."   more
 
" I experienced no problems throughout the time I was dealing with this company. Following discussions with one of the brothers, I did not find it necessary to involve searching for anyone else to carry...."   more
 
" I experienced no problems throughout the time I was dealing with this company. Following discussions with one of the brothers, I did not find it necessary to involve searching for anyone else to carry...."   more
 
About Us


Landscape Brothers is a local, award-winning family-run landscaping business which was established in 2008 by two brothers, Arthur and Simon. In 2011 their third brother, Matt, joined the venture and has been helping to run the business ever since. From year to year, thanks to commitment, hard work and dedication, the business have been growing, upgrading clients profiles and taking on more advanced projects. In addition having previous experience in the building & construction industry, we noticed an opportunity to develop our business in the area of landscape construction. Now Arthur & Simon Landscapes provide complex services beginning from conceptual design through landscape construction and aftercare programs and hire the most talented landscapers. The companys long-term goal is to become the leader and an expert in the local market on the subject of garden design and landscaping. Our no 1 priority is the highest quality of customer service and the work ethic.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 96%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 69%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 2
accepted 2
agreed 3
Arthur 12
Brothers 3
care 3
changes 5
courteous 4
dealing 3
delighted 3
discuss 3
efficiently 3
excellent 4
experienced 3
extremely 3
finished 3
friendly 5
garden 13
Good 9
happy 4
hard 7
having 3
helpful 5
honest 3
involved 4
looked 3
maintenance 6
necessary 3
old 3
plan 3
polite 4
problems 5
professional 10
project 4
quality 3
quickly 3
quote 5
recommend 8
recommended 3
reliable 3
result 4
satisfied 3
service 5
Simon 15
standard 3
team 6
tidy 6
visit 3
week 3
working 5
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 2 1

Budget:  


Review 19 Mar 2019
Recommended by customer in KY 8

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clearing & landscaping rear garden

"I am very satisfied with the work Landscape Brothers carried out on my garden. Good team work, well planned and delivered a quality job. Good care with preparation to safeguard any damage & cleaned up well daily. Demonstrated respect for customer & didn’t mind doing a little extra ie discarding my old flower tubs & digging out an unwanted shrub. They listened and readily made changes when necessary. I wouldn’t hesitate to recommend them."
 
 
Team:
Simon, Matt, Chris, Wayne, Steve, Slav + 2
 
 
 


Review 19 Apr 2017
Recommended by customer in KY12
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Landscape rear garden to make it easier to maintain and more interesting.
 
Cost: £10000
 

"In summary, the firm was very professional, obviously experienced and well organised, and their project management was good.
Simon developed an initial design from our own dimensioned sketch plan. He visited to discuss the design, and then sent us the revised design and detailed quote with likely start date and duration. We accepted the quote. As the start date approached we were given a definitive start date. The job started on time and took the forecast time.
The site team worked steadily, performed the work skillfully and with care, and were courteous. Appropriate equipment was used. Materials and equipment arrived at site suitably in time for the work to progress without hold up and without the site team having to waste time constantly dealing with suppliers.
On completion of site work, Simon visited to view the result and ensure we were satisfied.
"
 
 
Team:
Matt, Greg
 
 
 


Review 16 Apr 2017
Recommended by customer in KY2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A mixture of landscaping, paving, paths, walls.
 
Cost: £9950
 

"I experienced no problems throughout the time I was dealing with this company. Following discussions with one of the brothers, I did not find it necessary to involve searching for anyone else to carry out the work involved. I found all members of the company to be friendly, helpful and very professional. The quality/standard of all those involved was very high.I would not hesitate in using them again and in fact further work has been completed since the original contact."
 
 
Team:
Simon & Matt
 
 
 


Review 16 Apr 2017
Recommended by customer in KY2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A mixture of landscaping, paving, paths, walls.
 
Cost: £9950
 

"I experienced no problems throughout the time I was dealing with this company. Following discussions with one of the brothers, I did not find it necessary to involve searching for anyone else to carry out the work involved. I found all members of the company to be friendly, helpful and very professional. The quality/standard of all those involved was very high.I would not hesitate in using them again and in fact further work has been completed since the original contact."
 
 
Team:
Simon & Matt
 
 
 


Review 13 Apr 2017
Recommended by customer in KY11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Arthur and Simon provided and executed a planting scheme for our back garden - a new build property in Dalgety Bay - approximately 300 sq metres.
 
Cost: £3600
 

"Simon was courteous and helpful thoughout the process. He provided a break down of the overall scheme into planting areas and further broke the job down into materials and labour. This level of transparency helped us make decisions about what to do and when.

He listened carefully to or needs and preferences re planting and added his expertise and knowledge to come up with a really nice overall mix of planting, shrubs and trees.

One of the key things for me was 'he did what he said he would do, turned up as promised. His gardeners were hard working and committed to the task. Nothing was a bother, even when we asked them to replant some of the planting which represented a change to the already agreed plan.

Overall very pleased with all aspects of working with Arthur and Simon. Would happily recommend them to others and will be using them again in the not to distant future.

Overall very pleased.

Only suggestion to improve would be to schedule in a follow up site visit a few weeks after planting to review how well the plants were taking - especially with bare root planting being involved."
 
 
Team:
Simon and his team who carried out the work.
 
 
 


Review 4 Apr 2017
Recommended by customer in KY12

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Garden tidy-up which included shrubs trimmed, borders cleared and new plants & topsoil added where required, old chipping stones removed and new ones added.
 
Cost: £350
 

"We genuinely couldn't be happier with the gardening service provided by Arthur & Simon. This most recent job was one that I organised for my mum's garden - she is very elderly and I am very careful who I would use to get work done for her. Having used Arthur & Simon ourselves for our own garden a number of times over the past few years, I know they are absolutely brilliant. So polite, professional and they really take a pride in their work. They tidy everything up as they go and leave the garden looking fabulous. I wouldn't hesitate to recommend them to anyone."
 
 
Team:
Josef & Simon
 
 
 


Review 3 Apr 2017
Recommended by customer in KY15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Landscaping, laying full patio, building raised curved brick planting beds and also curved brick seating area.

"I had contacted 3 landscaping firms in Fife area for a quote for a complete refurbishment of my back garden, which involved uplifting of old slabs and replacing with new. Also, the building of curved brick patio planters and curved brick seating area and complete new paving of garden path. It was quite a large project but the estimates I was receiving back were a little rich for my blood. I decided to give Arthur & Simon a call and explained the exact same requirements to them and I was so happy that I did.

Their estimated price for the complete job was miles less expensive than previous quotes from others and I was absolutely happy with the finished job. Simon himself kept us up to date on a weekly progress report and also checked frequently to ensure that we were happy and if we required any changes to be made. Also had a great time speaking with his lads and they were always happy & willing to make any small adjustments when we requested them.

I have every confidence in this outfit now, so much so that I have them returning shortly to upgrade my front and side garden with further landscaping work. I am more than happy to endorse this company and would very confidently recommend them to anyone requiring the services they offer."
 
 
 
 


Review 3 Apr 2017
Recommended by customer in KY8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Arthur and Simon provide a regular grounds maintenance service for our estate. They also do specific landscaping improvements as requested by the Residents association.
 
Cost: £11600
 

"Arthur and Simon are very easy to work with. We discuss problems with them and they suggest possible solutions. They complete project work to good standard in a timely manner. Regular grounds maintenance is carried out to a good standard."
 
 
Team:
Simon
 
 
 


Review 3 Apr 2017
Recommended by customer in KY3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Garden Lanscaped, path and pebbles laid. Very professionally done. Hard workers and competent. Now have had my garden maintained for a good few months and am always delighted,with the work carried out. As I am unable to do it myself it is great to having my garden look better than it has ever done. Would,highly recommend to anyone.

"Would recommend this company most highly. They have done landscaping for,me putting in a path and laying pebbles. I now have them doing garden maintenance and my garden has never looked so good. They are very professional hard working and reliable."
 
 
Team:
Simon and Jacob
 
 
 


Review 18 May 2015
Recommended by customer in KY4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of old Hazel Hurdle fencing and replace with new Bunched Willow fencing
 
Cost: £1800
 

"Arthur & Simon Garden Maintenance cleared the old fence, carefully salvaged the clematis, honeysuckle and rose bushes that had embedded themselves and erected a complex bunched willow fence within the timescale and price quoted. They put down boards to protect the lawn and cleared up all the mess upon completion. An added bonus was that they wired up all the bushes, so that it looked as though they had never been disturbed. My only criticism is that communication could have been better, but the professional and friendly service more than outweighed this, so they still get five stars."
 
 
 
 


Review 23 Aug 2012
Recommended by customer in KY11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Landscaping of front garden area 6mx3m. Including removal of soil, buliding of retaining wall and planter with sleepers, slab re-laying, patio layed and gravel installed.
 
Cost: £1700
 

"The company and all their staff are polite, honest and straightforward and a pleasure to work with. Whilst there we some delays on start dates this was largely down to the weather conditions. All works were completed to a very high quality and we are delighted with the result. We've already had people asking us to recommend them and the garden was only finished last week.

I would not hesitate to recommend this company and am, in fact having them round gain to quote for some more work as the rest of the place looks shabby in comparison to the work they've done!"
 
 
 
 


Review 15 Jun 2012
Recommended by customer in KY1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete redesign and landscaping of my garden to form a Japanese styled garden with waterfall and pond

"I was recommended Arthur & Simon by a friend who had some work carried out on her garden. I was impressed with the work they had carried out and wanted a recommendation before proceeding with my own project. They were very professional and despite the terrible weather kept to the agreed timetable and kept me informed when they were unable due to the rain. From concept of idea to completion they were very professional and the workmen very friendly."
 
 
Team:
Arthur & Simon
 
 
 


Review 12 May 2012
Recommended by customer in KY4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removed rubbish from area, landscaped and prepared ground, laid paved areas, constructed two raised beds and filled with soil
 
Cost: £2150
 

"Arthur & Simon were recommended to us & we would have no hesitation in recommending them to anyone else.

They were very helpful drawing up a plan & were happy to make changes to it for us.

The actual work was completed on time & I was very impressed with how quickly everyone worked & the amount they accomplished on the first day.

We're delighted with their work & would definitely use their service again."
 
 
Team:
Arthur and two other men carried out the work but I don't remember their names I'm afraid
 
 
 


Review 20 Mar 2012
Recommended by customer in ky11
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
hard landscaping consisting of decking shed base & path, gravelling.Raised beds.
 
Cost: £3600
 

"the team carried out a very professional job where punctual and very hard working and tidy. they where also friendly and did'nt drink to much tea."
 
 
 
 


Review 14 Mar 2012
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A minor portion of a shared garden fence.
 
Cost: £198

"A number of protruding nails were reported. This was accepted without rancour and very promptly attended to."
 
 
 
 
 
 


Review 11 Mar 2012
Recommended by customer in KY3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Arthur and Simon Ltd did Ground preparation which included removing a lot of excess soil, an old concrete path and patio and installing a drainage system. Building a sand stone wall and steps and paving the new patio area.
 
Cost: £11000
 

"I found Arthur and Simon on the internet and liked the look of their website so called them up to get a quote with very good pictures and plans. They were punctual and the quote seemed very reasonable so we arrange a date for them to start the work.

They were extremely efficient, calling me to discuss any problems or changes as the job progressed. They finished the work on time and did a fantastic job."
 
 
Team:
Arthur and Simon - Many thanks for a fantastic professional job - your team is excellent.
 
 
 


Review 21 Feb 2012
Recommended by customer in KY1
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement fencing and gate for driveway entrance.
 
Cost: £924
 

"We asked Arthur and Simon to replace a driveway fence and gate that had blown down in the storms. We have used them for gardening before and have been very satisfied with the work done there so thought we'd try them for the fencing replacement too.

We're very happy with the result and this one certainly won't get blown down, its solid as a rock and looks like it would stand a hurricane."
 
 
 
 


Review 16 Jan 2012
Recommended by customer in KY3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Refurbishment of neglected garden areas
 
Cost: £1700
 

"Due to building works in the house, my garden had not been maintained for quite a long time and was a bit of a jungle.

I callled on Arthur and Simon for assistance, and was extremely pleased with the result. They did everything exactly as and when agreed, and worked very hard and efficiently, with thought and care.

I would be happy to recommend them without reservation on everything from quality of work to good value for money."
 
 
Team:
Arthur and Simon
 
 
 


Review 24 Oct 2011
Recommended by customer in KY14
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
routine garden maintenance

"A&S Garden Maintenance provide an excellent service. They visit fortnightly and always leave the garden in a neat and tidy condition. I shall continue to use their services."
 
 
Team:
Arthur and/or Simon on a regular basis
 
 
 


Review 29 Sep 2011
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 7/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re-turfed back garden, laid path in vegetable garden, re-turfed side garden.
 

"Overall very good work. Efficient and pleasant. Problem with bit of machinery breaking down caused delay but otherwise no problems."
 
 
 
 
 
 

Back to top

» 2 1