Notary Express Ltd

27 Chalk Hill Road
Norwich
Norfolk
NR1 1SL

Legal Services

Listed under:  Legal Services, Notary Public
97% recommended   Rating 9.5/10
78 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 78 reviews since 2014
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the products or services was as expected and agreed

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9/10 Value Rating 9.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent service Very efficient competitively priced highly professional got the job done within 2 hrs of ringing for an approcher. "   more
 
" Efficient service. "   more
 
" I arrived 1/2 hour early for my appt but Merlin saw me straight away and carried out the legal work necessary process was explained to me and completed in 1/2 an hour. "   more
 
" Such helpful and prompt service, carried out with professionalism and kindness. "   more
 
About Us


Notary Express is the first choice for high-quality great value notarial services, wills & probate and conveyancing in Norwich. We are available Monday to Sunday 08:00-23:00 for 365 days a year and can often see clients same day. Get in touch and get a great service!
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 99%
Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?
 
Timing: 100%
Before starting work, did the firm explain when the products or services would be provided.?
 
Payment: 100%
Before starting work, did the firm explain how and when to pay?
 
Reliable: 100%
During the work, did the firm keep its promises about costs, timing etc. and agree any changes?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Appointment 4
appt 2
Batchelor 3
certainly 2
communication 2
competitively 2
courteous 5
definitely 2
efficient 14
efficiently 2
Excellent 16
executed 2
explained 5
friendly 13
future 3
Good 11
great 2
happy 2
helpful 9
highly 3
kind 2
legal 3
Merlin 11
needed 2
needs 2
notice 4
pleasant 2
polite 7
process 3
professional 9
prompt 7
quality 3
quick 5
quickly 2
recommend 6
saw 2
service 37
services 3
short 4
similar 2
Thank 3
value 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 4 3 2 1

Budget:  


Review 12 Sep 2019
Recommended by customer in NR8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Noterising a set of documents.
 

"Excellent service
Very efficient
competitively priced highly professional got the job done within 2 hrs of ringing for an approcher. "
 
 
 
 
 
 


Review 3 Sep 2019
No Recommendation by customer in NR3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To witness a document's signatures.
 
Cost: £80

"Efficient service. "
 
 
 
 
 
 


Review 2 Sep 2019
Recommended by customer in NR11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Notarized LPA for my husband so it can be valid in the Spanish legal system.
 
Cost: £180

"I arrived 1/2 hour early for my appt but Merlin saw me straight away and carried out the legal work necessary process was explained to me and completed in 1/2 an hour. "
 
 
 
 
Team:
Marlin
 
 
 


Review 19 Aug 2019
Recommended by customer in NR7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Urgently required solicitor's letter for mortgage arrangement.
 
Cost: £300

"Such helpful and prompt service, carried out with professionalism and kindness. "
 
 
 
 
 
 


Review 23 Apr 2019
Recommended by customer in NR1
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Notary
 
Cost: £116

"Expertly executed "
 
 
 
 
Team:
Richard Pike Sally Pike
 
 
 


Review 9 Apr 2019
Recommended by customer in NR20
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Notarizing 3 documents re sale of USA property.
 
Cost: £200

"Excellent.
Appointment made same day as contacting them at 7pm which was very convenient. Merlin Batchelor was helpful and very friendly. Would use again. "
 
 
 
 
Team:
Meriin
 
 
 


Review 14 Dec 2018
Recommended by customer in IP13
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £140

"Everything well explained very correct and according to "first principles" and friendly and personable. I felt at ease and trusting.
Thanks"
 
 
 
 
 
 


Review 5 Nov 2018
Recommended by customer in NR2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Wills
 

"Excellent service. "
 
 
 
 
 
 


Review 16 Oct 2018
Recommended by customer in NR1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Free wills
 

"Merlin explained everything before putting in down our computer. "
 
 
 
 
Team:
Merlin
 
 
 


Review 27 Sep 2018
Recommended by customer in NR20
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Notary services concerning the sale of property in the USA
 

"Quick, professional, polite service. "
 
 
 
 
 
 


Review 20 Jun 2018
Recommended by customer in NR13
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Notarized a document for the U.S.A a Saturday.
 
Cost: £80

"Merlin is responsive and helpful as well as friendly and courteous. Also much more competitively priced (and available)then big law firms in Norwich."
 
 
 
 
 
 


Review 11 Jun 2018
Recommended by customer in IP24
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Notary work for transfer of time shave in USA.
 
Cost: £240

"Friendly service, quickly executed."
 
 
 
 
 
 


Review 22 May 2018
Recommended by customer in NR2
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 notary certificates.
True copy of original for Australian Visa.
 
Cost: £140

"Excellent service.
Friendly and very helpful."
 
 
 
 
 
 


Review 18 Apr 2018
Recommended by customer in NR4
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Notarial act.
 
Cost: £80

"Good, prompt service."
 
 
 
 
 
 


Review 5 Jan 2018
Recommended by customer in NR5
 My Age: 60 - 69 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Notarisation and Apostile of 2 documents
 
Cost: £260

"Very efficient and amicable service."
 
 
 
 
 
 


Review 23 Nov 2017
Recommended by customer in NR19
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 7/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Notary services
 
Cost: £130
 
 
 
 


Review 22 Sep 2017
Recommended by customer in NR18
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Notarising affidavit.
 
Cost: £140

"Prompt, courteous efficient. Would recommend."
 
 
 
 
 
 


Review 4 Sep 2017
Recommended by customer in NR2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Signature witness.
 
Cost: £50

"Available at time to suit us at short notice."
 
 
 
 
 
 


Review 14 Aug 2017
Recommended by customer in MR13
 My Age: 50 - 59 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 Document Notary.
 
Cost: £142

"He was very good .
Explained everything very well."
 
 
 
 
 
 


Review 23 Jun 2017
Recommended by customer in NR14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Notary public to witness/anthorise my signature on a formal document.
 
Cost: £80

"Good, prompt, professional, efficient."
 
 
 
 
 
 

Back to top

» 4 3 2 1