P T Johnstone Painters & Decorators

4 Harefield Mews
Dundee

DD2 3JG

Painter & Decorator

Listed under:  Painters & Decorators / Painting & Decorating
99% recommended   Rating P T Johnstone Painters & Decorators 9.6/100
106 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 106 reviews since 2015
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed

 
Tidy 9.5/10 Tidy Rating 9.5
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Got Paul to do my salon , we changed from a pub to salon , we had a deadline and it was met , 100%happy Then got him to do my living room, once again very happy Work is great ,Paul takes pride in ...."   more
 
" Paul was quick to respond to all of our queries prior to the job, including scheduling in a visit to provide a quotation, which was done quickly and professionally. Paul was really flexible and wor...."   more
 
" From start to finish an excellent job carried out. Paul took on board all aspects of the brief and then responded with recommendations that have improved the final finished work. Paul was very honest ...."   more
 
" Paul was great from start to finish, came up had a look at what I wanted, even took a small part of my wallpaper, so he could colour match the paint, also advised me about what to put on my skirting a...."   more
 
 
About Us



Businesses
login to your control panel
to add your video or text here
     
Customer Reviews
Sort:        

» 6 5 4 3 2 1

Budget:  


Review 29 Dec 2020
Recommended by customer in DD8
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hair and beauty salon and Home living room

"Got Paul to do my salon , we changed from a pub to salon , we had a deadline and it was met , 100%happy
Then got him to do my living room, once again very happy
Work is great ,Paul takes pride in his work and the price was affordable
If your looking for a good and reliable painter and decorators, I would recommend this firm 👌"
 
 
 
 


Review 9 Nov 2020
Recommended by customer in DD3
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Prep, treat previous water damage (where applicable) and paint walls and ceilings of a two bedroom flat in preparation for sale.
 
Cost: £650
 

"Paul was quick to respond to all of our queries prior to the job, including scheduling in a visit to provide a quotation, which was done quickly and professionally.

Paul was really flexible and worked around our requirements (working from home etc) and communicated each stage of the job; what had been done to date, what he was aiming to achieve and by. Paul finished the job in the expected timeframe.

Quality of Paul's work is outstanding; really happy with the finish in each of the rooms and cannot fault anything. Tidy, attentive and efficient work.

In short, Paul is a really approachable, delivering excellent work on flexible timescales and at excellent value for money. We would not hesitate to get back in touch with Paul when we next need works performed."
 
 
Team:
Paul Johnstone
 
 
 


Review 29 Oct 2020
Recommended by customer in DD30
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Exterior painting of window frames, roof fascias, wooden decking, gates and wall.

"From start to finish an excellent job carried out. Paul took on board all aspects of the brief and then responded with recommendations that have improved the final finished work. Paul was very honest about all aspects of the job in hand which is what you want in a tradesman. Good quality work at a good price. Very happy with final results."
 
 
Team:
Paul
 
 
 


Review 24 Oct 2020
Recommended by customer in DD3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painted & Decorated walls,door and skirtings in livingroom

"Paul was great from start to finish, came up had a look at what I wanted, even took a small part of my wallpaper, so he could colour match the paint, also advised me about what to put on my skirting as my joiner had made large skirting out of mdf. emailed me a quote, which I i was happy with. Started and finished the job on time. Absolutely delighted with my livingroom. Also my electrian / joiner had slightly damaged some of Paul's work, this is no problem as Paul going to rectify this at no charge.

I have also Paul to do my hall once my joiner is finished"
 
 
Team:
Paul
 
 
 


Review 23 Oct 2020
Recommended by customer in DD24
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hallway decoration. Remove old paper on walls, re-line, skim and paint walls. Paint wooden surrounds, skirts and doors. Paint hallway ceiling. Fill defect in vestibule and paint.
 
Cost: £635
 

"Paul did an exceptional job in our hallway and we are delighted with the results. Very high standard of work and very tidy throughout. We would not hesitate to recommend Paul and will definitely be working with him again in future."
 
 
Team:
Paul
 
 
 


Review 21 Oct 2020
Not Recommended by customer in DD5

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 2/10
The quality of the work was as expected and agreed
Tidy 6/10
There was little disruption and the site was left clear and tidy
Service 6/10
The team was friendly, helpful, considerate and professional
Value 2/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Plastered walls to be painted including a feature wall. Ceiling to be painted. Skirtings and pipes having been boxed in to be glossed.
 
Cost: £445
 

"Paul was a friendly, approachable person. He was very helpful when I decided I did not like the main colour of my walls and contacted me before continuing with job. I was grateful for this and changed to a neutral colour. Paul explained the additional charge for paint only and would be back an extra day to complete job.

However, Paulís does not check over his work and had to come back to fix and then re-fix work that was left to a poor standard.
Most disappointing was the failure to alert myself he had spilt paint on two different areas of my new carpet in hall which was covered by a mat.

Paul admitted he should have told me. Paul did come back again and he spent considerable time trying to remedy the situation. It could not be rectified and a new carpet at the bottom of the stairs had to be purchased.

Also very frustrated with his time keeping to come over to my house as times were constantly changed resulting on hanging about waiting for him to arrive.

Although easy to speak with, because quality of work was poor, unfortunately I cannot recommend.
"
 
 
Team:
Paul Johnstone
 
 
   Business Reply:

In response to this client.

First of all Iíd like to hold my hands up and admit they were two marks on this clients carpet which I tried my upmost to sort with no avail.I would also like to clarify that this client was generously reimbursed for this incident which I took full responsibility for and final payment was wavered to cover cost of replacement of small carpet at entrance to property.

In regards to this job unfortunately this job was a multi trade job and with other trades ie joiner and electrician still respectively needing to install facings and spot lights not finishing off there work this affected myself completing job in proposed timescale . Also as stated whilst carrying out this job I sensed that Mrs P was not satisfied with her colour selection which she selected I advised and assured her I would be more than happy to change colour scheme so she would be more happier with this colour scheme and only charged for materials with client receiving a days free labour.

Finally in response to Mrs Pís claims of my time keeping originally I was due to return to complete unfinished work by other trades not being completed whilst job was being carried out which resulted in further delays to my return to complete unfinished areas lastly I made several attempts to return to sort these issues that were unfinished but with proposed dates I offered to Mrs P she was unable to accommodate my requests of returning. Iíd also like to state that with other jobs already booked into my diary this also resulted in delaying of return to Mrs P.

As you will see from my other reviews this job is only negative feedback I have received whilst being an active member of this scheme. I appreciate this clients feedback and shall take her points on board to improve our services.

Regards Paul Johnstone
 


Review 3 Aug 2020
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Paint house.
 

"Very thorough.

Excellent job.

Paul is great even with difficult people."
 
 
 
 
 
 


Review 16 Jul 2020
Recommended by customer in DD4
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting of soffets/facia blandig-inc maitmals firing of guttering.

Side elevation of house was prompt difficult for anyone, not Paul.
 
Cost: £360

"Paul was very friendly.

Not intimidating in anyway.

Very professional and gave me honest quotes and approximate timescales.

When he said he would come to do the job, he did.

No false promised.

Went above and beyond.

Thankyou"
 
 
 
 
 
 


Review 22 Jun 2020
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Whole house lounge, 3 bedrooms painted glossed, bathroom kitchen & hallway painted & glosses.
 
Cost: £1200

"Very happy with the job excellent standard of work very polite and courteous. Would highly recommend to others. On time completed work when said."
 
 
 
 
 
 


Review 27 May 2020
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House painting. Walls, soffits, window ledges, door step and door surround 2 tall chimneys.
 
Cost: £1600

"Paul was very friendly and helpful. He kept us informed of every step of the job.

Would definitely recommend him to everyone. Excellent work. Helen fuller."
 
 
 
 
 
 


Review 7 Apr 2020
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full decoration of bedroom. coven put up, window and doors changed from brown to white.
 
Cost: £490

"Excellent service from start to finish. 1st class decorated would recommend."
 
 
 
 
 
 


Review 1 Apr 2020
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To paint garden fence, gate garage and bench for seating area in garden.
 
Cost: £340

"We have used Paul previously to paint the interior of the house and have known him to be prompt, reliable and his work has always been carried out to consistently high standard. We were therefore confident in asking him to do the above work as it was important that we had someone we could trust Paul is friendly and helpful and has proved to be flexible by fitting in with times that suited us. we have no hesitation in recommending him."
 
 
 
 
Team:
Paul
 
 
 


Review 28 Nov 2019
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Stripping walls, applying lining paper, emulsion ceiling and walls and varnish doors in hall. Stripping paper and paint in resibule, applying lining paper emulsion ceiling and walls and stain and varnish woodwork.
 
Cost: £685

"We were very satisfied with Paul's work and would not hesitate to use him again. "
 
 
 
 
Team:
Paul
 
 
 


Review 3 Sep 2019
Recommended by customer in DD2
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
External gates, clothes poles windows and door surrounds painted.
 
Cost: £360
 
 
 
 


Review 29 Aug 2019
Recommended by customer in DD2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting of exterior of house.
 
Cost: £395

"I think Paul done a very good job and I am very happy with his work. "
 
 
 
 
 
 


Review 10 Jun 2019
Recommended by customer in DD7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Plaster work preparation for painting.
Painter to finish standard.
 
Cost: £400

"Work carried out in all aspects.
To expected levels. "
 
 
 
 
 
 


Review 7 Jun 2019
Recommended by customer in DD3
 My Age: up to 29 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fix cracks in ceiling in living room/dining room, emulsion walls and ceiling and undercoat and glass woodwork.
 
Cost: £295

"This is the second time Paul has done work for me. I am very happy with the work done and I will be asking him to do further work in the future. "
 
 
 
 
 
 


Review 28 May 2019
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Paint outside of 3 storey house.
 
Cost: £595

"Paul and Chas are always professional and friendly, hence the reason I'm a repeat customer. "
 
 
 
 
Team:
Paul Chas
 
 
 


Review 23 Apr 2019
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full re-decoration of 3 bed floor.
Ceilings
Walls
Woodwork - varnish and paint
Radiators.
 
Cost: £1950

"An excellent job. Paul and Chase made an old flat much brighter and move modern.
Very pleased with the final result.
Both worked well and were extremely helpful. "
 
 
 
 
Team:
Paul Johnstone Chas
 
 
 


Review 4 Feb 2019
Recommended by customer in DD5
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting of interior and exterior of new build training room.
 
Cost: £1800

"Excellent job very pleased with results. "
 
 
 
 
 
 

Back to top

» 6 5 4 3 2 1