Norfolk Equine and Pet Care (NEPC)

The Granary, Bradfield Road
Swafield
North Walsham
NR28 0RH

Pet Care

Listed under:  Cleaning animal bedding, Dog Walking, Gardeners / Gardening / Garden Maintenance, Handyman / Handyperson, House Sitting, Livery & Paddock Maintenance, Painters & Decorators / Painting & Decorating, Pet Care / Pet Sitting, Pet Transport
100% recommended   Rating Norfolk Equine and Pet Care (NEPC) 9.9/100
38 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 38 reviews since 2012
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the products or services was as expected and agreed

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Phil and the team were always prompt, professional and went the extra mile. My dog suffers from arthritis and sometimes unable to run as much as she would like, Phil always made sure she was looked a...."   more
 
" Brilliant, Fast, Friendly, reliable and reasonably priced Service. Can't recommend highly enough- will definitely be using again in the future:)"   more
 
" Norfolk Equine and Pet Care provide a professional and knowledgeable service. They are friendly and work very hard to get everything done on time. The place looked great after they had finished. We ha...."   more
 
" Excellent from start to finish - supportive and enthusiastic team with excellent communication and admin skills. friendly and efficient staff. I have no hesitation in recommending NEPC services."   more
 
 
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Customer Reviews
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Review 28 Mar 2016
Recommended by customer in NR11
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dog Walking - daily

"Phil and the team were always prompt, professional and went the extra mile. My dog suffers from arthritis and sometimes unable to run as much as she would like, Phil always made sure she was looked after, was flexible on "bad" days and always did exactly as I asked. I would unhesitatingly recommend them. My dog was treated as theirs with care and attention and I could not ask for more. having had experience of a few companies offering this service Norfolk E & P have offered the most cost effective personal service. Thank you!"
 
 
Team:
Phil
 
 
 


Review 26 May 2015
Recommended by customer in NR11
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Harrowed,Rolled, Fertilised and Strimmed Paddocks.

"Brilliant, Fast, Friendly, reliable and reasonably priced Service.
Can't recommend highly enough- will definitely be using again in the future:)"
 
 

Paddock Maintenance
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 


Review 26 May 2015
Recommended by customer in IP22
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Strimming, levelling and harrowing fields, removal of hay and repair of gate.
 
Cost: £352
 

"Norfolk Equine and Pet Care provide a professional and knowledgeable service. They are friendly and work very hard to get everything done on time. The place looked great after they had finished. We have already asked them to visit again to carry out some further work we need doing. Highly recommended."
 
 

All loaded up!

Strimming!
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 


Review 23 May 2015
Recommended by customer in nr11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
ground maintenance, repairs building, animal care,
 
Cost: £100
 

"Excellent from start to finish - supportive and enthusiastic team with excellent communication and admin skills. friendly and efficient staff. I have no hesitation in recommending NEPC services."
 
 
Team:
Philip Slack ,Antoni Fawkes
 
 
 


Review 23 May 2015
Recommended by customer in NR28
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hire of the arena, taking part in the fun show that is help once a month during the spring/summer and having the rugs cleaned, reproofed and repaired.
 
Cost: £10
 

"I have been luck enough to use the arena a couple of times for both flatwork schooling sessions and a part of their jump weekends they do. Everyone is really helpful and explains everything brilliantly. I've also been to their local fun shows and went on my own the first time. Again everyone was really helpful and explained what was going to happen etc and how to book in for the class. I honestly couldn't recommend them any higher for any of your needs :)"
 
 

All excited for our fun show ;)
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Phil and Louise
 
 
 


Review 22 May 2015
Recommended by customer in NR28

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Sole care of 2 horses plus yard duties

"I would highly recommend Norfolk Equine & Pet Care. They looked after my horses so well, including an injury sustained the day before I went away. They did everything I asked and more, leaving the yard tidier than when they started.

I will definitely be using them again as I have every confidence in them. My horses were professionally looked after and were very relaxed and happy in their care."
 
 

Happy horsies
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Louise and Phil
 
 
 


Review 23 Jan 2015
Recommended by customer in nr28
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
horse livery, pet care and sitting

"I have used norfolk Equine and pet care many times, they are friendly, reliable, trustworthy and helpful at all times."
 
 
Team:
Lou and Phil
 
 
 


Review 22 Dec 2014
Recommended by customer in NR11
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dog Walker - Hour and half each day
 
Cost: £15
 

"I use Norfolk Equine to walk my dog three times a week for an hour and a half at a time. The service is punctual, they give detailed feedback, are completetly reliable, and competitive on their rates. I definately get value for money. Most imnportantly my dog just loves going out with them and comes back happy and content. I would have no hesitation recommending them or speaking to anyone looking for this service."
 
 

Such a sweetie!!
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Phil and Antonio
 
 
 


Review 20 Dec 2014
Recommended by customer in NR11
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Livery and paddock maintenance plus garden.
 
Cost: £85
 

"Great company to deal with excellent hardworking, and work completed to high standard. Can not fault them."
 
 
Team:
Antz
 
 
 


Review 20 Dec 2014
Recommended by customer in NR12
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dog walking, cleaning and feeding dogs
 
Cost: £15
 

"Fantastic service, would not hesitate in recommending them"
 
 

Beautiful dogs
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Phil, Louise and Antoni
 
 
 


Review 8 Dec 2014
Recommended by customer in NR28
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dog walking twice a day for 3 ½ days.
 

"Excellent service. Well pleased."
 
 
 
 
 
 


Review 5 Nov 2014
Recommended by customer in NR10
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Looking after horses whilst owner away.

"First time used. Met both Phil and Louise before we went away when they visited horses etc. Looked after them for 10 days whilst away, sent me an email on how horses were. Let them out, fed them, mucked out, brought them in later and general horse welfare. Also fed the out door cats. Everywhere was very tidy, yard stables etc. Really pleased with the service Norfolk Equine and Pet Care provided. Wouldn't have any hesitation about recommending them and certainly will use their services again. When going away such a relief to know they are being so well looked after."
 
 
Team:
Louise, Phil
 
 
 


Review 28 Oct 2014
Recommended by customer in NR12
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Collecting our dog from home and walking him whilst we are at work.
 
Cost: £15
 

"We are very happy with the care, attention and professionalism of Louise at Norfolk Equine and Pet Care. We have struggled to find good, reliable and caring dog walkers and are very happy with her service and entrusting her with our dog."
 
 
 
 


Review 8 Oct 2014
Recommended by customer in NR11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Collection, clean and reproof of horse rugs, plus return of items all for £20 - absolute bargain, saved me time, saved me petrol - items as new ready for the horse to muddy again! Excellent service and will be using again.
 
Cost: £20
 

"Top notch company, highly commended!"
 
 

Will need to get a bigger van soon!!
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Phil Slack
 
 
 


Review 6 Oct 2014
Recommended by customer in NR11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Providing 5 days of care for 2 horses and 2 ponies.
 
Cost: £100
 

"Would fully recommend this service, Phil & Louise are fantastic to deal with, and fully trust them with my horses whilst in their care."
 
 

Another happy horsey whilst mummy is away!!
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 


Review 29 Sep 2014
Recommended by customer in NR28
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Mucking out and poo picking

"Reliable and efficient"
 
 
 
 


Review 8 Sep 2014
Recommended by customer in NR11
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Grooms Duties.

"I would just like to say a few words about Norfolk Equine Pet & Care ... I always look forward to going on holiday however, I do admit that I miss my Horses & I worry about leaving them... I am sure I’m not the only one who does this! Phil & Louise provide a truly professional yet homely approach to the Animals & Customers alike. Louise’s experience & gentle nature shone through the Horses when I got home & I can see they had been handled beautifully during the 9 days I had been away. The careful routine of my Event Horses had been followed line by line & the cleanliness of the stables, paddocks & horses were exemplary. I thank you for providing such a confidence filling service & one that I will be highly recommending & using again."
 
 
 
 


Review 3 Sep 2014
Recommended by customer in NR28
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Building Maintenance and repairs
 
Cost: £350
 

"All work un-taken professionally and carried out to a high standard"
 
 
 
 


Review 18 Aug 2014
Recommended by customer in NR10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 8/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rug cleaning, re-proofing and repair.

"Not used service before but was very good. Advised of approx cost to repair rug but was actually less when I got the bill which was a good thing! All rugs were wrapped and labelled individually. I was told they would be about a week but rang a week later & was advised they could be collected. I wasn't in a hurry for them so that didn't really matter it was a week late. Only negative thing I can think of. Very professional service & will use again."
 
 
Team:
Philip Slack, Louise Wakelin
 
 
 


Review 18 Aug 2014
Recommended by customer in NR J
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very pleased with the dog walking services Very pleased with the laundry services for my horse rugs

"Very happy with the service"
 
 
 
 

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