Hammond & Fox Plastering Ltd

9 Walpole Way, Freethorpe
Norwich

NR13 3SX

Plasterer

Listed under:  Artex, Builders, Ceilings, Coving, Damp Proofing and Timber Treatment, Dry Lining, Exterior Rendering, Floors / Flooring, Handyman / Handyperson, Kitchens / Kitchen Fitters / Kitchen Installers, Metal stud walls/partition walls, MF Ceilings, Painters & Decorators / Painting & Decorating, Plaster Boarding, Plasterers / Plastering / Renderers / Rendering, Property Maintenance, Rendering, Suspended Ceilings, Tilers / Tiling / Grouting
98% recommended   Rating Hammond & Fox Plastering Ltd 9.9/10
61 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
 9.9 /10 Overall Rating 9.9/10
Based on 61 reviews since 2012
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed
 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy
 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional
 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" Very happy with all the work done. They were very professional, friendly. They cleaned any met they mode. They were punctual and polite would highly recommended this company."   more
 
" I was extremely pleased with the work by Hammond and Fox. Guy and Nick were very professional when carrying out the agreed work to my property. I was made aware exactly when they would be coming to ...."   more
 
" Work was done in a most efficient and professional manner and in very helpful environment."   more
 
" Excellent job. Nick was very professional and very clean. Very pleased will definitely recommend him to friends and family. Thank you very much. "   more
 
About Us

We are a small family run business covering Norwich and the surrounding areas specialising in all aspects of plastering,painting and decorating and much more!

We offer so much more than a standard plastering company, please see our list of services.


We have a high commitment to customer service and pride ourselves on our high quality workmanship.









     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 95%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 3
advice 3
agreed 5
Arrived 4
cheerful 3
class 3
clean 7
couple 3
customer 5
definitely 9
efficient 4
Excellent 17
extremely 9
family 3
fantastic 5
finish 5
finished 6
Fox 12
friendly 7
friends 4
fuss 3
good 14
great 8
Guy 23
Guys 3
Hammond 12
happy 7
having 5
Highly 7
initial 5
Nick 11
plastering 9
pleasant 4
pleased 11
polite 6
professional 28
Punctual 4
quality 12
quote 6
recommend 20
recommended 6
recommending 7
reliable 4
room 4
satisfied 4
service 6
standard 16
thoroughly 4
tidy 10
workmanship 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 14 Feb 2020
Recommended by customer in NR6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re skimming of kitchen, bathroom and hallway ceilings, painting of kitchen, bathroom, hallway and lounge ceilings.
 
Cost: £1070

"Very happy with all the work done. They were very professional, friendly. They cleaned any met they mode. They were punctual and polite would highly recommended this company."
 
 
 
 
Team:
Guy Hammond
 
 
 

Review 10 Oct 2019
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Skimming and Plastering of Hallway, Stairway/Landing and downstairs toilet. Painting/staining of walls and woodwork including doors of Hallway, Stairway/Landing and downstairs toilet. Fitting new door handles on all doors, boxing in of pipework and cleaning front door brass fittings.

"I was extremely pleased with the work by Hammond and Fox. Guy and Nick were very professional when carrying out the agreed work to my property. I was made aware exactly when they would be coming to carry out the agreed works. They are both friendly and considerate; nothing was too much trouble. At the end of each working day everywhere was left clean and tidy. I have no hesitation in recommending this company to anyone seeking tradesmen in their area of work."
 
 
Team:
Guy and Nick
 
 
 

Review 29 Apr 2019
Recommended by customer in NR1
 My Age: 70 + 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Undertaking painting, decorating and wallpapering
 
Cost: £1800

"Work was done in a most efficient and professional manner and in very helpful environment."
 
 
 
 
Team:
Nick Fox Guy Hammond
 
 
 

Review 23 Apr 2019
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fill cracks in kitchen ceiling and re-plaster.
 
Cost: £180

"Excellent job. Nick was very professional and very clean. Very pleased will definitely recommend him to friends and family.
Thank you very much. "
 
 
 
 
Team:
Nick Fox
 
 
 

Review 18 Apr 2019
Recommended by customer in NR1
 My Age: 70 + 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Undertaking plastering all walls
 
Cost: £2140

"Work was done in a plost
Efficient and professional planner and very helpful environment"
 
 
 
 
Team:
Nick Fox Guy Hammond
 
 
 

Review 15 Feb 2019
Recommended by customer in NR6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Turv archway into door way decorate 4 rooms lay laminate floor remove artex from ceilings, walls, change 7 doors.
 
Cost: £7866

"Nick Guy started work when agreed were here every day until completion and gave good advice when needed.
They then went further by helping as with odd jobs like assembling a cabinate, fixing green house etc."
 
 
 
 
Team:
Guy Hammond Nick Fox
 
 
 

Review 4 Feb 2019
Recommended by customer in NR6
 My Age: 60 - 69 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Renovation of bedroom and bathroom.
 

"The work was completed on time, very professional and fantastic quality of work.
Highly recommended. "
 
 
 
 
Team:
Nick Guy
 
 
 

Review 13 Jan 2019
Recommended by customer in NR13
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Two walls installed new damp proof course. Painted exterior walls with stormdry water repellent liquid. Absolutely brilliant. Great workmanship, on time , polite, and very clean. That the total cost was £1200.00
 
Cost: £1200
 

"Guy was extremely professional from start to finish.

Very happy with the work done and will use again.

The damp proofing and wall repellent has work 100% and even my heating bills have gone down.
Will be using Guy again and would recommend to anyone."
 
 
Team:
Guy Hammond
 
 
 

Review 26 Nov 2018
Recommended by customer in NR13
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re-shinning of ceiling, kitchen and bathrooms.
 
Cost: £1295

"Absolutely, superb as always!"
 
 
 
 
Team:
Guy Nick
 
 
 

Review 12 Jul 2018
Recommended by customer in NR13
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Plastering ceilings in four bedrooms, hall and living room, knocking two bedroom into one, putting up a partition bulkhead in the hall.
 
Cost: £4879

"I recently employed Hammond and Fox for a large domestic plastering and building project, lasting a month, which was completed both on time and on budget. Since then the quality of their work has been universally landed by both amateur and professional alike. Whilst on the project their behavior was exemplary being highly professional, courteous and as clean as they could possibly be (given the inherently messy nature of the project). I would have absolutely no hesitation in recommending Hammond and Fox."
 
 
 
 
Team:
Nick Fox Guy Hammond
 
 
 

Review 22 Jun 2018
Recommended by customer in NR29
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Old render boards and insulation removed. New insulation panels added, meshed and rendered. Timber panels replaced where needed. Timber panels repainted. Render painted to colour of choice.
 
Cost: £2700
 

"First class service from Guy. Work done to an excellent standard and all tidied up afterwards.

Happy customer."
 
 

All finished

meshed

scratch coat applied
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Guy Fox
 
 
 

Review 15 Jun 2018
Recommended by customer in NR1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removing old rendering at rear of property. Making
good the brick work. Re-rendering with lime render, replacing fascia boards, pipe works and guttering. Painting to the completed in September.
The figure below includes painting.
 
Cost: £7160

"1. Communication excellent.
2. Good response time.
3. Solution focused and provider advice and guidance.
4. Customer focused- will go the extra mile.
Drin is the third major work they have done for us, and we've been very pleased."
 
 
 
 
 
 

Review 3 Apr 2018
Recommended by customer in NR6
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re-board ceilings, skin walls and ceilings, fit coving, skirting boards and architraves.
Re-level floor in kitchen.
Fit laminate flooring.
 
Cost: £8361

"Work completed on time.
I was kept informed during the whole process.
Work completed to a good standard.
Very satisfied.
I would use the firm again."
 
 
 
 
 
 

Review 13 Nov 2017
Recommended by customer in NR1
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Ceilings plastered in 2 bedroom and lounge. Walls and ceilings plastered in landing and up the stairs.
 
Cost: £2000
 
 
 
 

Review 15 Oct 2017
Recommended by customer in Nr4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 jobs.1 K render chimney ( £ 875ish) 2. remove solid stud wall,and replace with new wall in new position
 
Cost: £1045
 

"Very professional, did exactly what they said they would do, when they said it would be done,at the price agreed.An unforeseen problem arose,which was solved and Guy came on a Saturday to conclude additional work with minimum disruption.
Guy and Nick did two jobs for us.one outside ,one inside.Really pleasant people to have around hence deciding the indoors job also.Unintrusive,just got on with the job,tidied up before they left each day.
Both my wife and I would thoroughly recommend this company ."
 
 
Team:
Guy Hammond and Nick Fox
 
 
 

Review 9 Oct 2017
Recommended by customer in NR13
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Patched and skimmed 4 walls above worktops Filled spot light holes in ceiling and cupboard overhang Skimmed 1x ceiling Lengthened cupboard overhang (wooden) x 2
 
Cost: £560
 

"Hammond and Fox are the only company we use due to their high standard of work, friendliness and professionalism. Our house has not been the easiest to improve, with problems at every turn.
For our kitchen, Guy visited several times before starting the planned work to give us advice or explain how they will overcome the problems we encountered when removing cupboards from our walls.
The work only took a few days and the standard of work from Hammond and Fox was high as usual.
We would definitely recommend Hammond and Fox as a company that is trustworthy, professional, friendly and delivers a high standard of work.


"
 
 
Team:
Guy and Nick
 
 
 

Review 5 Oct 2017
Recommended by customer in NR1
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Strip out,board and plaster bedroom and stair case, replaced skirting, carving and architraving, and replaced door furniture.

Decorated both rooms.
 
Cost: £5009

"Hammond and Fox are:
1) Responsive.
2) Prompt.
3) Organised.
4) Friendly and possess good communication skills.
5) Work is to a high standard.
6) Reliable.
7) Thoroughly professional."
 
 
 
 
 
 

Review 13 Sep 2017
Recommended by customer in NR2
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Plastering of three rooms including rebuilding of one wall.
 
Cost: £1380

"Guy Responded to all emails promptly from initial quote onwards. Throughout the work he was always on time, polite and got on with the work without fuss and left the house clean and tidy every day. The quality of his work is excellent and any minor changes to the work was discussed and agreed. I would not hesitate to use Hammond and fox plastering again. "
 
 
 
 
 
 

Review 14 Aug 2017
Recommended by customer in NR13
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting all of the terraced house.
 

"Very good"
 
 
 
 
 
 

Review 31 Jul 2017
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove damaged render from front of house. Replace with K Rend base coat and color coat

Arrange for scaffolding and skip.
 
Cost: £4855

"Good team of guys, quality of work was great, would recommend to anyone, could not have been better. "
 
 
 
 
 
 
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