Home Renewables

209 Bomber Harris Green, Heathhall Industrial Estate
Dumfries
Dumfries & Galloway
DG1 3PH

Plumber

Listed under:  Plumbers / Plumbing, Renewable Energy
100% recommended   Rating 10/10
9 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 9 reviews since 2016
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" This company was brilliant. They did everything requested to the highest standard, were professional to the core, tidied up after themselves and cannot be faulted in any way. They communicated r...."   more
 
" Dominic and his team have been superb from beginning to end. This type of heating system is very new to us but Dominic has provided advice and guidance the whole way through. Thoroughly recommend the...."   more
 
" We have been extremely satisfied with the advice, information and installation of our air source heating. Dominic advised on the type of renewable options available to us in our rural location, wit...."   more
 
" Efficient and courteous service from initial visit to provide a quote right through until completion of the work. Additional advice and assistance with issues such as Rhi claim added to the overall ex...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 3
air 2
Dominic 2
excellent 2
friendly 2
good 2
heating 3
really 2
service 4
source 2
tidy 2
type 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 13 Apr 2019
Recommended by customer in DG1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting of air source heat pump, replaced boiler and water tank and fitted 11 new radiators throughout as well as removing existing power storage heaters.
 
Cost: £14300
 

"This company was brilliant. They did everything requested to the highest standard, were professional to the core, tidied up after themselves and cannot be faulted in any way.
They communicated really well with us despite the fact we were out of the country at the time of the job itself and they were also significantly cheaper than national rivals.
I cannot recommend this company highly enough as they even assisted fully with the Renewable Heat Incentive application and retro fitted wi-fi controls at minimal cost."
 
 
Team:
Fantastic and unlike others who visited no hard sell.
 
 
 


Review 12 Apr 2019
Recommended by customer in DG12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of air source heat pump plus 2 additional radiators

"Dominic and his team have been superb from beginning to end. This type of heating system is very new to us but Dominic has provided advice and guidance the whole way through. Thoroughly recommend them and will not hesitate to use again. First class service."
 
 
 
 


Review 4 Jul 2018
Recommended by customer in DG3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install new air source heat pump.
 
Cost: £7691
 
 
 
 


Review 27 Jun 2018
Recommended by customer in DG3
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of Nibe air source unit and extra radiators for central heating.
 
Cost: £8993
 

"We have been extremely satisfied with the advice, information and installation of our air source heating.

Dominic advised on the type of renewable options available to us in our rural location, with Roy making an excellent and very tidy job of installation.

Highly recommended."
 
 
Team:
Dominic & Roy
 
 
 


Review 12 Jun 2018
Recommended by customer in DG8

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of an Air Source Heat Pump and radiator system
 
Cost: £10975
 

"Efficient and courteous service from initial visit to provide a quote right through until completion of the work. Additional advice and assistance with issues such as Rhi claim added to the overall excellent job carried out by Home Renewables."
 
 
Team:
Dominic Rhodes and staff
 
 
 


Review 5 Jun 2018
Recommended by customer in DG2
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Air source heating service
 
Cost: £180
 

"Fab service from start to finish. Air source heating service was booked in easily and quickly. On the day of the service our electric was off and the service couldn’t go ahead but this was no problem to them and they easily rescheduled for the next day. Job was done in good time and very happy with the reassurance our heating has been serviced."
 
 
Team:
Dominic and Roy
 
 
 


Review 17 Mar 2017
Recommended by customer in DG6
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of existing oil heating system and radiators and replace with air source heat pump system.
 
Cost: £7798
 
 
Team:
Roy Ian
 
 
 


Review 1 Mar 2017
Recommended by customer in DG11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of under floor heating system and heat pump (air source).
 
Cost: £12172

"Great friendly service. Good quality workmanship."
 
 
 
 
Team:
Roy Dominic
 
 
 


Review 20 May 2016
Recommended by customer in DG1
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To install 2 solar thermal panels on roof, and to replace my hot water tank with a twin coil tank to accommodate solar thermal systems.
 
Cost: £4725

"Really friendly and tidy tradesmen. All work was completed to a really high standard. All works were completed on schedule as promised. 10/10."
 
 
 
 
Team:
Dominic Rhodes
 
 
 

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