Clear Thinking Property Solutions

10 Church Close, Swainsthorpe
Norwich
Norfolk
NR14 8PN

Property Clearance

Listed under:  Property Clearance
100% recommended   Rating 9.3/10
3 reviews since 2018
 
Satisfaction Ratings
 
Overall Rating
9.3 /10 Overall Rating 9.3/10
Based on 3 reviews since 2018
 
 
 
Quality 9.3/10 Quality Rating 9.3
The quality of the products or services was as expected and agreed

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9/10 Value Rating 9.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very professional did exactly what was required. Extremely happy with service would recommend and definitely use again. "   more
 
" Nathan provided an excellent service. He quoted a good price to clear our garage and came to see it in advance. He arrived promptly and completed the job quickly. Will definitely use again. "   more
 
" Nathan was very helpful I have used him on previous jobs and recommended him to my clients. I would definitely use him and his team again. "   more
 
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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?
 
Timing: 100%
Before starting work, did the firm explain when the products or services would be provided.?
 
Payment: 100%
Before starting work, did the firm explain how and when to pay?
 
Reliable: 100%
During the work, did the firm keep its promises about costs, timing etc. and agree any changes?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

definitely 3
Nathan 2
service 2
advance 1
arrived 1
clear 1
clients 1
exactly 1
excellent 1
Extremely 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 13 Sep 2018
Recommended by customer in NR15
 My Age: 40 - 49 
 I'm: Female 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Garage clearance and garden tidy.
 
Cost: £350

"Very professional did exactly what was required. Extremely happy with service would recommend and definitely use again. "
 
 
 
 
Team:
Nathan
 
 
 


Review 10 Sep 2018
Recommended by customer in NR9
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Garage clearance.
 
Cost: £200

"Nathan provided an excellent service. He quoted a good price to clear our garage and came to see it in advance. He arrived promptly and completed the job quickly. Will definitely use again. "
 
 
 
 
Team:
Nathan
 
 
 


Review 10 Sep 2018
Recommended by customer in NR19
 I'm: Female 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Properly clearance which included beds, wardrobes and general household items. Cardella Sco-Ruston.
 
Cost: £650

"Nathan was very helpful I have used him on previous jobs and recommended him to my clients. I would definitely use him and his team again. "
 
 
 
 
Team:
Nathan
 
 
 

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