A J Removal Services

19 Eldon Way.
Biggleswade
Bedfordshire
SG18 8NH

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating 9.6/10
305 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 305 reviews since 2008
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.6/10 Collection & delivery Rating 9.6
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" brilliant service - we had only 5 days between exchange and completion and truly could not have achieved such a stress free experience without them. John and Cliff packed up our house perfectly in le...."   more
 
" When moving home is something you do not do often , you rely on reviews . I found AJs to be responsive , great team of guys on both days , who went above and beyond to make a smooth move . Ours wa...."   more
 
" A J Removals were brilliant. They gave us a thorough quote, taking the time to enquire about access at both properties. The move was quick, very efficient and they are really nice chaps. Very happy wi...."   more
 
" The whole experience was calm and considered, which is important at a stressful time. The office staff are first rate and the communication within the whole team is excellent. If I have a slight 'for...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 96%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 94%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 82%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 90%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 95%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 80%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

AJ 68
Andy 23
arrived 24
boxes 18
care 27
careful 17
contact 14
definitely 25
easy 16
efficient 36
efficiently 13
excellent 56
experience 15
extremely 19
family 14
Fantastic 19
free 18
friendly 62
furniture 18
Good 34
great 39
guys 27
happy 24
hard 29
helpful 77
highly 25
lads 13
needed 15
packed 19
packing 36
pleasant 13
pleased 26
Polite 45
professional 50
property 14
quote 13
really 22
recommend 94
recommended 22
removal 41
Removals 39
service 103
Services 45
smoothly 16
stress 24
stressful 13
team 61
thank 30
thanks 14
trouble 22
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 9 Aug 2019
Recommended by customer in SG19

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Recommended to us by Jackie at Taylors. We were fortunate to get a quote from Andy on the day as we only had five days to pack up.
 
Cost: £1300
 

"brilliant service - we had only 5 days between exchange and completion and truly could not have achieved such a stress free experience without them.
John and Cliff packed up our house perfectly in less than four hours.They returned on moving day with their colleague - by the way hottest day of the year - all three were patient and cheerful despite the heat. Cannot thank them enough!"
 
 
Team:
John, Cliff. Wish I knew the name of their younger colleague however all three were amazing.
 
 
 


Review 7 Aug 2019
Recommended by customer in SG19
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 day move from Bedfordshire to Herefordshire - 3 bed

"When moving home is something you do not do often , you rely on reviews .

I found AJs to be responsive , great team of guys on both days , who went above and beyond to make a smooth move .
Ours was a two day move and the ability to track where the vehicle was enabled ourselves to be prepared for their arrival on the second day.
"
 
 
Team:
Andy , John Aiden and Scott
 
 
 


Review 6 Jul 2019
Recommended by customer in N13

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving a piano
 
Cost: £336
 

"A J Removals were brilliant. They gave us a thorough quote, taking the time to enquire about access at both properties. The move was quick, very efficient and they are really nice chaps. Very happy with the service."
 
 
 
   Business Reply:

Thank you for your kind words, I'm pleased you were happy with your piano move.

I will pass you comments onto the team.
Andy
 


Review 4 Jul 2019
Recommended by customer in SG6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from rental and from store to a period house. This was the second stage of a previous removal to rental. As agreed, stored goods were moved in on first day and packing and move from rental was conducted on second day. Staff were well organised, good humoured and courteous. Due to a narrow staircase it was not possible to move two large single divans into a bedroom (although the guys did try their best). Fortunately the weather was fine so I was able to saw each divan in half outside so that they could be moved in and then rejoined them the next day!
 
Cost: £1768
 

"The whole experience was calm and considered, which is important at a stressful time. The office staff are first rate and the communication within the whole team is excellent. If I have a slight 'for improvement' comment it would be that the younger staff, though very courteous and helpful, were occasionally a little less careful than more experienced staff. Overall though, I would definitely recommend these guy for any house removal - they are the best that I have used."
 
 
Team:
Saranne,Yulia, Cliff, John, Aden, Scott, Ross
 
 
   Business Reply:

Thank you for your kind words. It was a pleasure to help you with your moves and storage.
Thank you for bringing the training needs to our attention, we will review all staff training so that our standards can be maintained.

All the best for the future,
Andy and Saranne
 


Review 4 Jun 2019
Recommended by customer in SG3

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Large 2-bed bungalow with double-garage to much smaller 3-bed house with single garage. Only 1 person but a lot of belongings. Distance moved was only short but access was limited at destination.
 
Cost: £1200
 

"Office staff were always knowledgeable and helpful. The boss came round to estimate and was professional, clear and informative. The estimate was easy to understand and competitive. The packing team were friendly, hard-working and efficient. Everything was packed quickly but as carefully as possible with almost no breaks. The moving team were equally friendly but worked even harder, probably going into overtime but without complaint, and following requests wherever possible. Inevitably, I think, there were a few minor breakages but when they noticed they were so apologetic, and really - considering so much was moved so quickly - it was nothing. I had a poor experience (with another firm) last time I moved so was apprehensive this time but I was very pleased with AJ's service and would happily use them again (though I hope that won't be for a while!)."
 
 
 
   Business Reply:

Thank you for your kind words, as a small business we rely on recommendations, and the best way to do this is give great service.

I will pass on your comments to the team,
Andy
 


Review 6 May 2019
Recommended by customer in LA1
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I am extremely grateful to AJ removal services for moving my mum from Milton Keynes to Morecambe. She received a top quality service, value for money and was treated with genuine compassion after being let down at the last moment by another removal company.
 
Cost: £2244
 

"After being let down at the last moment by another removal company, AJ removals moved my mum from Milton Keynes to Morecambe, Lancashire. It was a very sensitive situation due to my mum being a hoarder, however the men who moved my mum treated her and her vast amounts of stuff with the upmost of respect, dignity and care. I would not hesitate to recommend this service to future customers because of the high quality of care, efficiency value for money."
 
 
Team:
They were all amazing and delivered top quality service
 
 
   Business Reply:

Thank you for your very kind words, I'm pleased we could help, and that you and your mother were happy with the service.

i will pass your comments onto the team.

Andy
 


Review 21 Feb 2019
Recommended by customer in SG7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Packing & move went well

"A good company to use"
 
 
 
   Business Reply:

Thank you for your positive review, I'm glad you were happy with the move.

Andy
 


Review 20 Feb 2019
Recommended by customer in MK40
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"We were very impressed with the care and consideration before and during our removal. The team were quietly organised,professional and efficient and deferred to any requests we had for packing as required. The boxes and packing materials were good quality and the expo wrapping was done with care and attention to ensure protection. We had no damages. Floors/carpets/stairs were well protected with plastic covering.
The initial survey with Andy, interim telephone communications with the office staff and the post removal support has been commendable.
Our removal costs were very competitive compared to other local and larger companies - really good value considering it was our 2nd big relocation in 6 months.
I would highly recommend AJ removals for as stress free a move as possible.
Fantastic job - thank you to all staff involved!"
 
 
Team:
Andy, Susanne,Karen, Ben,Josh, John,George, Ross
 
 
   Business Reply:

Thank you for your kind words, and apologies for the late reply.

It is always great to hear positive feedback,as a small business it's what we rely on.

I will pass your comments onto the team.
Andy

 


Review 2 Jan 2019
Recommended by customer in SG18
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 4 bed house to 4 bed bungalow. Few large items of furniture and white goods but many many boxes. Turned up on time, introduced themselves and laid down protective covering where needed. Prior to moving in they laid down protective sheeting throughout. This aspect was one of the main reasons we chose this company, also for the professionalism of the lady who came to initially quote the move. Finally, we didnít exchange contracts until the day before the move. Very stressful for us but we were supported by AJ removals.
 
Cost: £880
 

"I obtained 3 quotes and AJ were the dearest by just a few pounds, however they had been recommended by my estate agent. The lady giving the quote was very professional indeed and explained everything thoroughly. A major plus for us was the laying of protective material on the carpets of both properties. This was the clinching factor for me. Other companies may include this but AJ use this as a selling feature.
We reserved the moving date but didnít exchange until the day before. AJ had remained in contact with us throughout and were very supportive.
Moving day came and the 3 man team turned up on time and individually introduced themselves which was a nice touch. They cracked on with the loading and then we waited for completion. Eventually the time came to move into our new home. My wife is disabled and nothing was too much trouble for them.
The move went well and they left the protective material at my request to await delivery of new furniture.
I cannot remember the names of the team but they were a credit to AJ.
Hopefully I wonít be moving again in the near future but if I did I would certainly use AJ again.
I have no hesitation in recommending this company."
 
 
 
   Business Reply:

Thank you for your kind words.
I am pleased to hear you were happy with your move, as a small business we aim to give excellent customer service.
I have passed on your comments to the team.

Andy
 


Review 11 Dec 2018
Recommended by customer in SA4
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of possessions from a 2 bed cottage in Cambridge, packed and moved to storage in South Wales area. Service included packing and loading in Cambridge, and unloading to storage unit in Swansea
 
Cost: £1794
 

"I would thoroughly recommend AJ Removals. We had already relocated to the South Wales but AJ Removals were very professional and managed our move without any issues. They met my father at the property and were very swift at packing and loading. The next day, our items were placed in storage without any issues and again were very quick an professional.
Thank you to the team who moved us on those days!
Luke and Rhian Harris"
 
 
 
   Business Reply:

Thank you for your kind words.

I am pleased you were happy with your move.

I have passed your comments on to the team.

Andy
 


Review 22 Oct 2018
Recommended by customer in PE19
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
hertfordshire to Cambridgeshire 3bed house to four bed house
 
Cost: £1400
 

"Moved 25 miles north, three bedroom house to a four bedroom house. All packed onto the lorry and delivered in a timely fashion. The team from AJs were very professional and polite."
 
 
Team:
Andy and his team
 
 
 


Review 20 Oct 2018
Recommended by customer in SG4

 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from a 4 Bed House to a 2 Bed Cottage. Some very heavy wooden units to move. Access to the cottage was limited with no direct parking.
 
Cost: £873
 

"Helpful first meeting with tips on packing and thorough run through of what to expect. Excellent, friendly office team who worked with the dates I needed to move and were very amenable when the dates needed to change. I can't fault the removals team themselves. Worked non-stop to get the job done quickly and efficiently. Make sure you buy in lots of biscuits in for them, they didn't even stop for lunch! No damage to any of the items moves or the houses.
I compared a number of quotes but AJ Removals came in mid-range price wise, but offered an outstanding service. I would highly recommend them and would use in the future."
 
 
Team:
Andy & Sarannah
 
 
 


Review 25 Sep 2018
Recommended by customer in SG17
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move made easy

"Moving was definitely made easier with these guys. Really helpful, friendly and polite with it too.

If we ever move again we will for sure be calling A J Services and couldn't recommend them.eough to anyone considering using a removal company."
 
 
Team:
AJ George Callum Ross
 
 
 


Review 10 Sep 2018
Recommended by customer in CM23
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from bungalow in Hinxworth to chalet bungalow in Bishops Stortford.
 
Cost: £1500
 

"AJ came to our rescue when our selected remover let us down when they did not turn up on the day set for packing due to a misunderstanding over timing of final payment.Andy and his team put in great efforts to get us packed up in less than half a day and moved us without a hitch next day.

Great team"
 
 
Team:
Andy,Chris and team
 
 
 


Review 21 Jul 2018
Recommended by customer in pe1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"From start to finish Andy and everyone at AJ Services were brilliant. Andy talked us through everything and was so accomodating. Moving from a house with high ceilings into an old cottage with low ceilings Andy and his team did everything they could to get our furniture into the space - they were very patient and nothing was too much trouble. The ladies in the office were great again they were there on hand and very happy to help. All in all I would not hesitate to recommoned AJ Services and if I were to move again I this would be my first port of call. Great service, Great value for money AND SIMPLY THE BEST. Thankyou Andy and All your team for a stress free move"
 
 
Team:
Andy and all the lads and ladies at AJ Removals
 
 
   Business Reply:

Thank you for all your kind words.
Your move was a long time coming, I'm glad we got you there in the end!
I will pass your comments onto the team.
Good luck in your new home, Andy
 


Review 19 Jul 2018
Recommended by customer in SG19

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from 2 storey cottage to a bungalow. Move done in 2 stages. We had been given permission to take garden furniture, plants, pots, statuary etc a fewcdsys before the move. The company moved these a week before the main move, which was a great help.

"Used AJ Removals for the 3rd time. Professional , friendly and efficient. Nothing was too much trouble.
Would definitely recommend.
"
 
 
Team:
Cliff and Charlie on the van. Andy and Saranne in the office.
 
 
   Business Reply:

Always a pleasure to hear from you both.
Thank you for returning to us so many times over the years.
In the nicest possible way, I hope not to hear from you again, or at least for a while!
All The Best, Andy and Team
 


Review 13 Jun 2018
Recommended by customer in PE28
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move

"Very efficient, friendly & helpful throughout. Despite a delay in getting the keys released for our new property, everybody worked hard to get everything completed on time. Thank you."
 
 
Team:
Andy
 
 
   Business Reply:

Thank you for your kind words, I will pass them onto the team.
I wish you all the best in your new home, Andy
 


Review 25 Apr 2018
Recommended by customer in SG18
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £1100
 

"We had the packing service the day before, this was great as meant we were not living out of boxes for weeks. On the removal day 3 men arrived promptly and loaded the van quickly, they were careful with our belongings and friendly throughout.
They unloaded at our new premises and reassembled beds.
I would highly recommend them to anyone in future.

Excellent friendly and efficient packing and move."
 
 
Team:
Everyone involved
 
 
   Business Reply:

Thank you for your kind words.
I am pleased you were happy with your move.
As a small firm,reviews are essential to our business, so thank you.
I will pass your commentys on to the team.
Andy
 


Review 25 Apr 2018
Recommended by customer in MK41
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
moving from Baldock to Bedford, 3 bed house to a 5 bed house

"without this firm I think I would have lost my mind and my marriage. I called them at late notice (1 week before the move) saying that I was uneasy on the company that was meant to move me. the Manager put me at ease and said leave all the stressing to them. the packing service was great and we just left him to it as he was very trustworthy. On the day they turned up as promised at 8am. we have cats but they worked round the issue going from room to room, it was pouring down with rain but brought no mess into the house. the packing went swimmingly with everything packed in an excellent manner with respect for our belongings. The money did not transfer for our new property as the CHAPS system went down but they kept me at ease and said that if it did not happen on the day they will make sure that the move will go ahead tomorrow. the people who we were buying from were with a different company and their items would have been delivered 3 weeks later. the money went through at 1800 but they said do not worry and worked on to late in the night. the other family were charged by their movers 5x of what wee were charged for going over the 1800 threshold. I had never heard of AJ removers before this incident but I will always now recommend them to anyone that will listen. as an added bonus the staff at their head office were amazing and I wish I could put her name on this but I can not remember. My wife, the cats and I will always be forever grateful for the service you gave us."
 
 
Team:
Gary +2
 
 
   Business Reply:

Thank you for your very kind and honest review.
Your move was a little more difficult than most, because of the issues with completion, but I am pleased we could take some of the strees out of it for you and support you as best as we could.
I hope you are now settled, and I will pass your comments onto the team.
Andy
 


Review 25 Apr 2018
Recommended by customer in AL8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
AJ Removals moved us from Welwyn Garden City to North Lincolnshire.
 
Cost: £1900
 

"We got quotes from a number of companies but chose AJ for a number of reasons; they were well reviewed across a number of Internet review sites, they were the cheapest and they quoted a two-day move (day one - pack and load, day two - travel and unload) where everyone else had quoted three (one day to pack, one day to load and a day to deliver).

A combination of work moves and rental properties means that we've moved a few times over the last few years and we've been fortunate to have good experiences with all of the movers we've used. AJ Removals was no exception - everything went easily,the guys turned up on time, finished ahead of time and nothing got broken. I don't see how this could have been better.

So, judged on price, efficiency, speed and overall quality of service, I can heartily recommend AJ Removals. They did a great job for us.
"
 
 
 
   Business Reply:

Thank you for your kind words.
As a small firm we rely on recommendations, so thank you.
I am pleased you were happy with your move, and I will pass your comments onto the team.
Andy
 

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