A J Removal Services

Unit 1 Home Farm, Old Warden Estate
Old Warden
Bedfordshire
SG18 9DU

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating A J Removal Services 9.5/100
307 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
 9.5 /10 Overall Rating 9.5/10
Based on 307 reviews since 2008
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property
 
Collection & delivery 9.6/10 Collection & delivery Rating 9.6
Our property was collected and delivered as agreed
 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite
 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" This was an excellent experience, the team moved me efficiently and carefully and worked very hard on a very hot day. Although a team of young men they were all very polite and respectful and I apprec...."   more
 
" Helpful and hard working, packing the lorries to capacity, using every inch of space available. "   more
 
" brilliant service - we had only 5 days between exchange and completion and truly could not have achieved such a stress free experience without them. John and Cliff packed up our house perfectly in le...."   more
 
" When moving home is something you do not do often , you rely on reviews . I found AJs to be responsive , great team of guys on both days , who went above and beyond to make a smooth move . Ours wa...."   more
 
 
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Review 3 Sep 2019
Recommended by customer in SG18

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
move to a second floor flat with a piano.
 
Cost: £1100
 

"This was an excellent experience, the team moved me efficiently and carefully and worked very hard on a very hot day. Although a team of young men they were all very polite and respectful and I appreciated their cheerful attitude to the work. Andy who was leading the team and with whom I dealt initially was extremely professional and his advice was accurate his years of experience clearly demonstrated. It was a difficult task to move the piano up two flights of stairs and it took a lot of time, manpower and effort but I am so glad that they were able to do it. There was also relatively big furniture to fit into quite small spaces and they seemed to manage it extremely well.
The only problem I had with this company was that some of the support staff in the office appeared new or inexperienced and so I had a couple of phone calls where they didn't seem to know what they were doing."
 
 
 
 

Review 3 Sep 2019
Recommended by customer in NR12
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Two large lorries on separate occasions taking contents of house, garage and workshop. Each occasion collection was on one day, then delivery early the following day after a drive of approximately 2.5 hours. On line tracker was very helpful so we knew where they were at any moment, so when they were to arrive.
 
Cost: £4512
 

"Helpful and hard working, packing the lorries to capacity, using every inch of space available.
"
 
 
Team:
Andy, John, Ross, Matt, Scott
 
 
 

Review 9 Aug 2019
Recommended by customer in SG19

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Recommended to us by Jackie at Taylors. We were fortunate to get a quote from Andy on the day as we only had five days to pack up.
 
Cost: £1300
 

"brilliant service - we had only 5 days between exchange and completion and truly could not have achieved such a stress free experience without them.
John and Cliff packed up our house perfectly in less than four hours.They returned on moving day with their colleague - by the way hottest day of the year - all three were patient and cheerful despite the heat. Cannot thank them enough!"
 
 
Team:
John, Cliff
 
 
 

Review 7 Aug 2019
Recommended by customer in SG19
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 day move from Bedfordshire to Herefordshire - 3 bed

"When moving home is something you do not do often , you rely on reviews .

I found AJs to be responsive , great team of guys on both days , who went above and beyond to make a smooth move .
Ours was a two day move and the ability to track where the vehicle was enabled ourselves to be prepared for their arrival on the second day.
"
 
 
Team:
Andy , John Aiden and Scott
 
 
 

Review 6 Jul 2019
Recommended by customer in N13

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving a piano
 
Cost: £336
 

"A J Removals were brilliant. They gave us a thorough quote, taking the time to enquire about access at both properties. The move was quick, very efficient and they are really nice chaps. Very happy with the service."
 
 
 
   Business Reply:
Thank you for your kind words, I'm pleased you were happy with your piano move.

I will pass you comments onto the team.
Andy
 

Review 4 Jul 2019
Recommended by customer in SG6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from rental and from store to a period house. This was the second stage of a previous removal to rental. As agreed, stored goods were moved in on first day and packing and move from rental was conducted on second day. Staff were well organised, good humoured and courteous. Due to a narrow staircase it was not possible to move two large single divans into a bedroom (although the guys did try their best). Fortunately the weather was fine so I was able to saw each divan in half outside so that they could be moved in and then rejoined them the next day!
 
Cost: £1768
 

"The whole experience was calm and considered, which is important at a stressful time. The office staff are first rate and the communication within the whole team is excellent. If I have a slight 'for improvement' comment it would be that the younger staff, though very courteous and helpful, were occasionally a little less careful than more experienced staff. Overall though, I would definitely recommend these guy for any house removal - they are the best that I have used."
 
 
Team:
Saranne,Yulia, Cliff, John, Aden, Scott, Ross
 
 
   Business Reply:
Thank you for your kind words. It was a pleasure to help you with your moves and storage.
Thank you for bringing the training needs to our attention, we will review all staff training so that our standards can be maintained.

All the best for the future,
Andy and Saranne
 

Review 4 Jun 2019
Recommended by customer in SG3

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Large 2-bed bungalow with double-garage to much smaller 3-bed house with single garage. Only 1 person but a lot of belongings. Distance moved was only short but access was limited at destination.
 
Cost: £1200
 

"Office staff were always knowledgeable and helpful. The boss came round to estimate and was professional, clear and informative. The estimate was easy to understand and competitive. The packing team were friendly, hard-working and efficient. Everything was packed quickly but as carefully as possible with almost no breaks. The moving team were equally friendly but worked even harder, probably going into overtime but without complaint, and following requests wherever possible. Inevitably, I think, there were a few minor breakages but when they noticed they were so apologetic, and really - considering so much was moved so quickly - it was nothing. I had a poor experience (with another firm) last time I moved so was apprehensive this time but I was very pleased with AJ's service and would happily use them again (though I hope that won't be for a while!)."
 
 
 
   Business Reply:
Thank you for your kind words, as a small business we rely on recommendations, and the best way to do this is give great service.

I will pass on your comments to the team,
Andy
 

Review 6 May 2019
Recommended by customer in LA1
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I am extremely grateful to AJ removal services for moving my mum from Milton Keynes to Morecambe. She received a top quality service, value for money and was treated with genuine compassion after being let down at the last moment by another removal company.
 
Cost: £2244
 

"After being let down at the last moment by another removal company, AJ removals moved my mum from Milton Keynes to Morecambe, Lancashire. It was a very sensitive situation due to my mum being a hoarder, however the men who moved my mum treated her and her vast amounts of stuff with the upmost of respect, dignity and care. I would not hesitate to recommend this service to future customers because of the high quality of care, efficiency value for money."
 
 
 
   Business Reply:
Thank you for your very kind words, I'm pleased we could help, and that you and your mother were happy with the service.

i will pass your comments onto the team.

Andy
 

Review 21 Feb 2019
Recommended by customer in SG7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Packing & move went well

"A good company to use"
 
 
 
   Business Reply:
Thank you for your positive review, I'm glad you were happy with the move.

Andy
 

Review 20 Feb 2019
Recommended by customer in MK40
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"We were very impressed with the care and consideration before and during our removal. The team were quietly organised,professional and efficient and deferred to any requests we had for packing as required. The boxes and packing materials were good quality and the expo wrapping was done with care and attention to ensure protection. We had no damages. Floors/carpets/stairs were well protected with plastic covering.
The initial survey with Andy, interim telephone communications with the office staff and the post removal support has been commendable.
Our removal costs were very competitive compared to other local and larger companies - really good value considering it was our 2nd big relocation in 6 months.
I would highly recommend AJ removals for as stress free a move as possible.
Fantastic job - thank you to all staff involved!"
 
 
Team:
Andy, Susanne,Karen, Ben,Josh, John,George, Ross
 
 
   Business Reply:
Thank you for your kind words, and apologies for the late reply.

It is always great to hear positive feedback,as a small business it's what we rely on.

I will pass your comments onto the team.
Andy
 

Review 2 Jan 2019
Recommended by customer in SG18
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 4 bed house to 4 bed bungalow. Few large items of furniture and white goods but many many boxes. Turned up on time, introduced themselves and laid down protective covering where needed. Prior to moving in they laid down protective sheeting throughout. This aspect was one of the main reasons we chose this company, also for the professionalism of the lady who came to initially quote the move. Finally, we didn’t exchange contracts until the day before the move. Very stressful for us but we were supported by AJ removals.
 
Cost: £880
 

"I obtained 3 quotes and AJ were the dearest by just a few pounds, however they had been recommended by my estate agent. The lady giving the quote was very professional indeed and explained everything thoroughly. A major plus for us was the laying of protective material on the carpets of both properties. This was the clinching factor for me. Other companies may include this but AJ use this as a selling feature.
We reserved the moving date but didn’t exchange until the day before. AJ had remained in contact with us throughout and were very supportive.
Moving day came and the 3 man team turned up on time and individually introduced themselves which was a nice touch. They cracked on with the loading and then we waited for completion. Eventually the time came to move into our new home. My wife is disabled and nothing was too much trouble for them.
The move went well and they left the protective material at my request to await delivery of new furniture.
I cannot remember the names of the team but they were a credit to AJ.
Hopefully I won’t be moving again in the near future but if I did I would certainly use AJ again.
I have no hesitation in recommending this company."
 
 
 
   Business Reply:
Thank you for your kind words.
I am pleased to hear you were happy with your move, as a small business we aim to give excellent customer service.
I have passed on your comments to the team.

Andy
 

Review 11 Dec 2018
Recommended by customer in SA4
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of possessions from a 2 bed cottage in Cambridge, packed and moved to storage in South Wales area. Service included packing and loading in Cambridge, and unloading to storage unit in Swansea
 
Cost: £1794
 

"I would thoroughly recommend AJ Removals. We had already relocated to the South Wales but AJ Removals were very professional and managed our move without any issues. They met my father at the property and were very swift at packing and loading. The next day, our items were placed in storage without any issues and again were very quick an professional.
Thank you to the team who moved us on those days!
Luke and Rhian Harris"
 
 
 
   Business Reply:
Thank you for your kind words.

I am pleased you were happy with your move.

I have passed your comments on to the team.

Andy
 

Review 22 Oct 2018
Recommended by customer in PE19
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
hertfordshire to Cambridgeshire 3bed house to four bed house
 
Cost: £1400
 

"Moved 25 miles north, three bedroom house to a four bedroom house. All packed onto the lorry and delivered in a timely fashion. The team from AJs were very professional and polite."
 
 
Team:
Andy and his team
 
 
 

Review 20 Oct 2018
Recommended by customer in SG4

 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from a 4 Bed House to a 2 Bed Cottage. Some very heavy wooden units to move. Access to the cottage was limited with no direct parking.
 
Cost: £873
 

"Helpful first meeting with tips on packing and thorough run through of what to expect. Excellent, friendly office team who worked with the dates I needed to move and were very amenable when the dates needed to change. I can't fault the removals team themselves. Worked non-stop to get the job done quickly and efficiently. Make sure you buy in lots of biscuits in for them, they didn't even stop for lunch! No damage to any of the items moves or the houses.
I compared a number of quotes but AJ Removals came in mid-range price wise, but offered an outstanding service. I would highly recommend them and would use in the future."
 
 
Team:
Andy & Sarannah
 
 
 

Review 25 Sep 2018
Recommended by customer in SG17
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move made easy

"Moving was definitely made easier with these guys. Really helpful, friendly and polite with it too.

If we ever move again we will for sure be calling A J Services and couldn't recommend them.eough to anyone considering using a removal company."
 
 
Team:
AJ George Callum Ross
 
 
 

Review 10 Sep 2018
Recommended by customer in CM23
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from bungalow in Hinxworth to chalet bungalow in Bishops Stortford.
 
Cost: £1500
 

"AJ came to our rescue when our selected remover let us down when they did not turn up on the day set for packing due to a misunderstanding over timing of final payment.Andy and his team put in great efforts to get us packed up in less than half a day and moved us without a hitch next day.

Great team"
 
 
Team:
Andy,Chris and team
 
 
 

Review 21 Jul 2018
Recommended by customer in pe1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"From start to finish Andy and everyone at AJ Services were brilliant. Andy talked us through everything and was so accomodating. Moving from a house with high ceilings into an old cottage with low ceilings Andy and his team did everything they could to get our furniture into the space - they were very patient and nothing was too much trouble. The ladies in the office were great again they were there on hand and very happy to help. All in all I would not hesitate to recommoned AJ Services and if I were to move again I this would be my first port of call. Great service, Great value for money AND SIMPLY THE BEST. Thankyou Andy and All your team for a stress free move"
 
 
Team:
Andy
 
 
   Business Reply:
Thank you for all your kind words.
Your move was a long time coming, I'm glad we got you there in the end!
I will pass your comments onto the team.
Good luck in your new home, Andy
 

Review 19 Jul 2018
Recommended by customer in SG19

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from 2 storey cottage to a bungalow. Move done in 2 stages. We had been given permission to take garden furniture, plants, pots, statuary etc a fewcdsys before the move. The company moved these a week before the main move, which was a great help.

"Used AJ Removals for the 3rd time. Professional , friendly and efficient. Nothing was too much trouble.
Would definitely recommend.
"
 
 
Team:
Cliff, Charlie, Andy, Saranne
 
 
   Business Reply:
Always a pleasure to hear from you both.
Thank you for returning to us so many times over the years.
In the nicest possible way, I hope not to hear from you again, or at least for a while!
All The Best, Andy and Team
 

Review 13 Jun 2018
Recommended by customer in PE28
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move

"Very efficient, friendly & helpful throughout. Despite a delay in getting the keys released for our new property, everybody worked hard to get everything completed on time. Thank you."
 
 
Team:
Andy
 
 
   Business Reply:
Thank you for your kind words, I will pass them onto the team.
I wish you all the best in your new home, Andy
 

Review 25 Apr 2018
Recommended by customer in SG18
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £1100
 

"We had the packing service the day before, this was great as meant we were not living out of boxes for weeks. On the removal day 3 men arrived promptly and loaded the van quickly, they were careful with our belongings and friendly throughout.
They unloaded at our new premises and reassembled beds.
I would highly recommend them to anyone in future.

Excellent friendly and efficient packing and move."
 
 
Team:
Everyone involved
 
 
   Business Reply:
Thank you for your kind words.
I am pleased you were happy with your move.
As a small firm,reviews are essential to our business, so thank you.
I will pass your commentys on to the team.
Andy
 
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