Squab Group - Removals

Squab Hall, Harbury Lane Bishops Tachbrook
Leamington Spa
Warwickshire
CV33 9QB

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.6/10
966 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 966 reviews since 2007
 
 
 
Sales & Support 9.4/10 Sales & Support Rating 9.4
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Curis and Adam were excellent. Very calm and re-assuring a pleasure to deal with and a credit to Squab. Would highly recommend and would not hesitate to use again. Thank you. "   more
 
" Superb service"   more
 
" James and Ryan are both excellent ambassadors for the Squab operation. Please thank them for us."   more
 
" Excellent, professional removal staff. Took great care to pack everything so there were no breakages Have used other removal companies in the past, but this was the best one. "   more
 
About Us


Squab Group is a family run removals business.

We pride ourselves in the professionalism of the service we offer you whilst maintaining a high level of customer service due to our family run approach.

We can offer you local, national or international removals as well as providing high quality storage facilties at our depot in Warwickshire.

We look forward to hearing from you.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 94%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 96%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 87%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 95%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 95%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 86%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 26
arrived 34
belongings 29
best 24
better 24
boxes 33
brilliant 53
Britannia 45
care 59
Careful 34
cheerful 20
Chris 20
class 26
courteous 76
crew 43
damage 20
definitely 41
easy 21
efficient 119
efficiently 24
excellent 202
experience 36
extremely 62
fantastic 54
fault 24
finish 25
free 30
friendly 150
friends 29
good 102
great 82
happy 61
hard 65
helpful 175
highly 55
packing 56
pleased 47
polite 135
professional 140
really 55
recommend 150
removal 108
service 265
Squab 186
stress 52
stressful 52
team 170
Thank 81
thanks 42
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 22 May 2019
Recommended by customer in CV8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very punctual, smooth friendly and professional
 
Cost: £580

"Curis and Adam were excellent. Very calm and re-assuring a pleasure to deal with and a credit to Squab. Would highly recommend and would not hesitate to use again.
Thank you. "
 
 
 
 
Team:
Chris Ada
 
 
 


Review 10 May 2019
Recommended by customer in CV34
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Steve Frank Joe
 
 
 


Review 9 May 2019
Recommended by customer in CV37
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from large 5 bed detached house to a small 2 bed cottage.
 
Cost: £1658

"Superb service"
 
 
 
 
Team:
Chris Ryan Chris Adam
 
 
 


Review 8 May 2019
Recommended by customer in TN5
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excellent throughout.
 
 
 
 
 


Review 3 May 2019
Recommended by customer in CV37
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £680
 
 
Team:
Chris Chr
 
 
 


Review 29 Apr 2019
Recommended by customer in CV32
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Two large tent moved some 450 meters from a home to another home. One double bed and one cupboard.
 
Cost: £97

"James and Ryan are both excellent ambassadors for the Squab operation. Please thank them for us."
 
 
 
 
Team:
James Ryan
 
 
 


Review 23 Apr 2019
Recommended by customer in CH47
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Leamington to the Wirral. Everything was completed in 3 days exactly as agreed, despite moving to put many things on the third floor of our new house.
 
Cost: £2161

"Excellent, professional removal staff. Took great care to pack everything so there were no breakages
Have used other removal companies in the past, but this was the best one. "
 
 
 
 
Team:
Joe Steve Adam Robin Chri
 
 
 


Review 18 Apr 2019
Recommended by customer in BH23
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move was a downside and involved a lot of sorting in advance the removal staff were very understanding and helpful. Nothing was too much trouble and we were very confident that they all were experienced and well trained in what can be a very difficult job.
 

"We would not hesitate to recommend Squab to prospective removers. You come to us on recommendation and did not disappoint. It is obviously a very well run operation. The staff could not have been better. They really worked hard and were extremely professional. Having lined in a house for 27 years, there is inevitably a lot of sorting and we hoped to get it all done before hand but we are still sorting and opening boxes two months on! "
 
 
 
 
Team:
Paul Chris Dale Adam Robi
 
 
 


Review 11 Apr 2019
Recommended by customer in EX18
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Northampton to Devon. Challenges with large truck in small village.
 
Cost: £2800

"The team did a very good job and where very polite. James was excellent at initial appointment Paul and Rob where also excellent!"
 
 
 
 
Team:
Robin Ryan
 
 
 


Review 9 Apr 2019
Recommended by customer in CV34
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete packing service used then removal to new address <1mile away.
 
Cost: £1692

"Fast, efficient, and friendly service. Almost made us feel useless! Made moving house much easier and less stressful. "
 
 
 
 
Team:
Ferenc Adam
 
 
 


Review 3 Apr 2019
Recommended by customer in CV35
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had an office move that had to be done over several days and fitted send our business / our customers.
 

"Steve was fantastic in working around our needs and delivering a great service.
The whole team were friendly and efficient and helpful.
A great job - the move went really smoothly.
Thank you. "
 
 
 
 
Team:
Steve Paul Dale Ryan Chri
 
 
 


Review 1 Apr 2019
Recommended by customer in CV8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 6/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Chris and Dall were very pleasant and polite. I was very pleased with Chris attention to details, care with my furniture and advice. I have been very impressed and all your very helpful and polite staff.
Moving house is very stressful!"
 
 
 
 
Team:
Dave
 
 
 


Review 29 Mar 2019
Recommended by customer in TR12
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Parking was tricky!
Last 75 years was up and uphill path!
We had a Jakebox!
 

"It is not possible to think the guys could have done a better job!
They were friendly, courteous and worked very hard. They had a tremendous positive attitude. "
 
 
 
 
Team:
Joe Ferenc
 
 
 


Review 27 Mar 2019
Recommended by customer in CV32
 My Age: 40 - 49 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went smoothly on 22march 2019
 

"Clup and Dale were friendly and professional. "
 
 
 
 
 
 


Review 21 Mar 2019
Recommended by customer in CV33
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full pack from larger house to smaller house.
 

"Great communication, efficient, clean, professional and very friendly.
From James Visit / quote to Steve and Joe's packing and moving was so painless and stress free
Would highly recommend. Fantastic. "
 
 
 
 
Team:
Joe
 
 
 


Review 15 Mar 2019
Recommended by customer in CV37
 My Age: 60 - 69 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Efficient, prompt and friendly.
2 bed house to 3 bed house.
 

"I packed own boxes."
 
 
 
 
Team:
Dale
 
 
 


Review 13 Mar 2019
Recommended by customer in CV37
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The Removal men were very polite and nothing was too much trouble for them. I was very stressed but they put me at ease."
 
 
 
 
Team:
Adam Joe Dale
 
 
 


Review 11 Mar 2019
Recommended by customer in CV34
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 1 bed ground floor flat to 2 bed 1st floor flat with no lift.
 
Cost: £549

"Chris and Adam were efficient and friendly. They got the job done and really made the experience of moving easy. Next time I move I'll definitely use Squab again and will ask for them specifically."
 
 
 
 
Team:
Chris Adam
 
 
 


Review 4 Mar 2019
Recommended by customer in GL52
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From storage to unload at bungalow
Bishop's Cleeve
 
Cost: £747
 
 
Team:
Steve Ferenc
 
 
 


Review 4 Mar 2019
Recommended by customer in CV37
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Packing in Stratford _______ and move to storage
 
Cost: £1249
 
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1