S Dell & Sons Limited

Where reputations count.

Silverdale House, Unit 1 Canalside, North Bridge Road
Berkhamsted
Hertfordshire
HP4 1EG

Removers - Removals Companies

Email This Business

Tel 01442 863 959

Listed under: Removers / Removal Companies

99% recommended Rating 9.6/100
435 reviews since 2008

Satisfaction Ratings

Overall Rating	9.6 /10
Based on 435 reviews since 2008

Sales & Support	9.5/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.6/10
The firm took care in packing and handling our property

Collection & delivery	9.8/10
Our property was collected and delivered as agreed

Service	9.8/10
The staff were presentable punctual and polite

Value	9.4/10
The price represents value for money

Recent Reviews

" We consider the removal team were absolutely excellent. Helpful and considerate, we would have no hesitation in recommending the company in the future. The keys to 2 items of furniture were mislaid du...." more

" Absolutely firs rate, from my first phone call to the completion of my move. Everyone I have come across who works for this company, and I've used them a couple of times before are courteous and prof...." more

" The goods have clearly been stored well, and the move went smoothly, despite inclement weather. " more

" I rate Dell removal very highly. The office is helpful and the removal guys are excellent. They are timely efficient, friendly and accomadating. Thank you. " more

About Us
Information provided by the business
Legal Name: S Dell & Sons Ltd. Limited Company.

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Review 20 Jan 2023 Recommended by customer in HP4 My Age: 70 + I'm: Male My level of experience of similar services: Experienced I have known this business: Over 10 years business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

The move into the premises was undertaken under extreme difficulty in heavy rain and a 50yd distance from Van to Building. Team of 6 worked hard and effective in good sprit.

Cost: £2600

"We consider the removal team were absolutely excellent. Helpful and considerate, we would have no hesitation in recommending the company in the future. The keys to 2 items of furniture were mislaid during the move.
May we suggest it would be in everyone interest for any keys to be handed to the customer for safe keeping. "

REPORT THIS REVIEW

Review 3 Jan 2023 Recommended by customer in HP23 business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving from a 4 bedroom house to another 4 minutes away. When Ian came to give me an estimate I opted to take up their packing-up deal.

Cost: £2352

"Absolutely firs rate, from my first phone call to the completion of my move.
Everyone I have come across who works for this company, and I've used them a couple of times before are courteous and professional.
An absolute joy to work with. "

Team:
The Dream Team

REPORT THIS REVIEW

Review 2 Jan 2023 Recommended by customer in MK18 My Age: 60 - 69 I'm: Female My level of experience of similar services: Above Average I have known this business: Over 10 years business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Return of goods kept in storage.

"The goods have clearly been stored well, and the move went smoothly, despite inclement weather. "

REPORT THIS REVIEW

Review 21 Dec 2022 Recommended by customer in HP23 business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Customer Review

S Dell and Sons was able to move me at short notice and more quickly than originally envisaged. Entire move was completed in two hours.

Cost: £816

REPORT THIS REVIEW

Review 13 Dec 2022 Recommended by customer in HP4 My level of experience of similar services: Experienced I have known this business: 5 - 10 years business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	7/10
The price represents value for money

Show All

Customer Review

Dell have moved me several times over recent years. This recent move was a local move managed very well.

Cost: £504

"I rate Dell removal very highly. The office is helpful and the removal guys are excellent. They are timely efficient, friendly and accomadating.
Thank you. "

Team:
Howard Percy

REPORT THIS REVIEW

Review 28 Nov 2022 Recommended by customer in SL2 My Age: 70 + I'm: Male My level of experience of similar services: Below Average I have known this business: Over 10 years business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Removal from storage (stored for 3 years) of one crate to new address. All items and boxes delivered into the internal garage.

Cost: £320

"Removal date was easily agreed and convenient. Van arrived early and ready to unload. Very helpful crew. Delivery quickly carried out. "

Team:
Carl Jame

REPORT THIS REVIEW

Review 22 Nov 2022 Recommended by customer in HP4 My Age: 60 - 69 I'm: Female My level of experience of similar services: Beginner I have known this business: 1 - 5 years business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Pack up and stove furniture (3 1/2 months)
Deliver to new address 250 miles away.

Cost: £4364

"Moving guys were very helpful and friendly. Accommodating copious amounts of boxes and an upright piano as well as beds wardrobes etc.
All delivered and constructed in some cases better then they move before. Same guys packed and delivered - so important when you are entrusting your possessions to them. "

REPORT THIS REVIEW

Review 15 Nov 2022 No Recommendation by customer in HP4 My Age: 70 + My level of experience of similar services: Below Average I have known this business: 5 - 10 years business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	8/10
Our property was collected and delivered as agreed

Service	8/10
The staff were presentable punctual and polite

Value	4/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Fridge/freazer to upper floor.

Cost: £360

REPORT THIS REVIEW

Review 1 Nov 2022 Recommended by customer in WD5 My Age: 70 + I'm: Male My level of experience of similar services: Average I have known this business: Under 1 year business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	6/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved home to store, then store to house. No major challenges easy access small house.

Cost: £900

"All went well. Team was helpful, care was taken, no breakages. On time, good communications, excellent job."

REPORT THIS REVIEW

Review 6 Oct 2022 Recommended by customer in HP1 My Age: 40 - 49 I'm: Male My level of experience of similar services: Average I have known this business: Under 1 year business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	7/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cost: £960

"Great company, great team on time, helpful and supportive. The reason packing/handling ranked lower is due to no proper packaging for two televisions which could have created a damage. Also would recommend to have strech for the carpeted areas to protect the house. Blankets are not the best ideas as it has taken a lot of time to clear the debris."

REPORT THIS REVIEW

Review 21 Sep 2022 Recommended by customer in HP22 My Age: 70 + I'm: Female My level of experience of similar services: Beginner I have known this business: Over 10 years business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Simple house move form Dormer bungalow to terraced New house.

Cost: £1900

"Great service from a small family company. Highly recommended."

REPORT THIS REVIEW

Review 8 Sep 2022 Recommended by customer in HP4 My Age: 60 - 69 I'm: Male My level of experience of similar services: Experienced business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We were downsizing from a 4-bedroom to small 3-bedroom house. So room was very tight

"Dell provided a excellent, polite, careful and considered service - very pleased."

REPORT THIS REVIEW

Review 2 Sep 2022 Recommended by customer in HP4 My Age: 70 + I'm: Male My level of experience of similar services: Above Average I have known this business: 1 - 5 years business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving from 2700 sq ft house to 1400 sq ft (downsizing) so lots of boxes.

Cost: £1260

"This company were a pleasure to do business with. Moving house is such a stressful time but the help we received was second to none. No request was too much and they went over and above what I would have expected.
Great service, delightful crew. V.V. happy."

Team:
Howard Percy Joe

REPORT THIS REVIEW

Review 24 Jun 2022 Recommended by customer in HP23 business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved within the village was 4th in a chain of 6.

Cost: £1400

"The entire team were fantastic. From Ruth and Carol on reception. Lofty giving a quote. All the guys who moved us over the two days. I will highly recommend!
They did everything and more than expected. Very pleasant and respectful at all times.
Very impressed."

Team:
James Percy Lofty Joe

REPORT THIS REVIEW

Review 17 Jun 2022 Recommended by customer in MK15 My Age: 70 + I'm: Female My level of experience of similar services: Beginner I haven't used this business before business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cost: £912

"Great team.
Howard, Joe and Callum worked hard, were pleasant, and provided excellent service."

Team:
Howard Joe Callum

REPORT THIS REVIEW

Review 8 Jun 2022 Recommended by customer in HP5 My Age: 50 - 59 I'm: Female My level of experience of similar services: Above Average I have known this business: 5 - 10 years business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Very impressed by removal men, contact at office, Ruth, and professionalism."

REPORT THIS REVIEW

Review 5 Jun 2022 Recommended by customer in HP4 business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved to a flat
Extra hassle of m oving furniture.

Cost: £1200

"Lads all worked very hard cheerful attitude."

REPORT THIS REVIEW

Review 31 May 2022 Recommended by customer in HP23 My Age: 50 - 59 I'm: Female My level of experience of similar services: Average I haven't used this business before business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

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Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

House we moved to was a 3-storey house with tight staircase. Parking was also difficult. All managed happily with no dramas.

Cost: £1400

"Best removal firm I've ever used. Prompt, friendly, efficient, careful - nothing was too much trouble.
Thank you."

Team:
Janes

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Review 10 May 2022 Recommended by customer in LU7 My Age: 50 - 59 I'm: Female I have known this business: Over 10 years business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from 2-bed ground floor flat to 2-bed house, 6.5 miles away.

Cost: £650

"Very professional team super quick at dismantling furniture and resetting at new property.
Wonderful service and team."

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Review 12 Apr 2022 Recommended by customer in HP23 My Age: 40 - 49 I'm: Female My level of experience of similar services: Experienced I have known this business: Over 10 years business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Internal move

Cost: £120

REPORT THIS REVIEW

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