S Dell & Sons Limited

Where reputations count.

Silverdale House, Unit 1 Canalside, North Bridge Road
Berkhamsted
Hertfordshire
HP4 1EG

Removers - Removals Companies

Email This Business

Tel 01442 863 959

Listed under: Removers / Removal Companies

99% recommended Rating 9.6/100
393 reviews since 2008

Satisfaction Ratings

Overall Rating	9.6 /10
Based on 393 reviews since 2008

Sales & Support	9.4/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.5/10
The firm took care in packing and handling our property

Collection & delivery	9.8/10
Our property was collected and delivered as agreed

Service	9.8/10
The staff were presentable punctual and polite

Value	9.4/10
The firm\'s charges are reasonable for the work involved

Recent Reviews

" The team were fantastic throughout having to contend with inconsiderate and rude neighhours! Packed and unpacked in double quick time and came back really quickly with our "missing" clock. Thank you...." more

" Excellent team of removal men. They were prompt, carried out the job professionally, couldn't fault them at all." more

" Polite and helpful staff who seemed happy to help and worked hard to get the job done." more

" The team were brilliant. They took great care in wrapping fragile items and moving the boxes. They were friendly and polite and we would 100% use them again." more

About Us
Information provided by the business
Legal Name: S Dell & Sons Ltd. Limited Company.

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Review 14 Apr 2021 Recommended by customer in HP23 My Age: 50 - 59 I'm: Female My level of experience of similar services: Average I have known this business: Over 10 years business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving from three storey townhouse.

Cost: £1600

"The team were fantastic throughout having to contend with inconsiderate and rude neighhours!
Packed and unpacked in double quick time and came back really quickly with our "missing" clock.
Thank you we couldn't have asked for more."

REPORT THIS REVIEW

Review 7 Apr 2021 Recommended by customer in HP22 My Age: 70 + I'm: Female My level of experience of similar services: Above Average I haven't used this business before business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move went well.

"Excellent team of removal men. They were prompt, carried out the job professionally, couldn't fault them at all."

Team:
Howard Danny Percy Joe

REPORT THIS REVIEW

Review 22 Mar 2021 Recommended by customer in HP23 My Age: 30 - 39 I'm: Female My level of experience of similar services: Average I haven't used this business before business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move was into a storey town house which meant there were same challenges in getting larger items of furniture up the stairs.

Cost: £1236

"Polite and helpful staff who seemed happy to help and worked hard to get the job done."

REPORT THIS REVIEW

Review 4 Mar 2021 Recommended by customer in SH15 My Age: 70 + I'm: Male My level of experience of similar services: Below Average I have known this business: Over 10 years business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move went smoothly and professionally. The men were extremely helpful.

REPORT THIS REVIEW

Review 26 Feb 2021 Recommended by customer in HP23 My Age: 30 - 39 I'm: Male My level of experience of similar services: Average I haven't used this business before business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

3 bedroom house. Large furniture tight corners to get around.

Cost: £744

"The team were brilliant. They took great care in wrapping fragile items and moving the boxes. They were friendly and polite and we would 100% use them again."

Team:
Danny Was

REPORT THIS REVIEW

Review 19 Feb 2021 Recommended by customer in HP22 My Age: 70 + I'm: Female My level of experience of similar services: Above Average I haven't used this business before business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move went well

"Excellent team of removal men. They were prompt carried out the job professionally. Couldn't fault them at all."

Team:
Percy Joe Howard Danny

REPORT THIS REVIEW

Review 6 Feb 2021 Recommended by customer in HP4 My Age: 60 - 69 I'm: Female My level of experience of similar services: Below Average I have known this business: Over 10 years business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from one property to another across the road. First day 3 men moved everything into rental property including storage into garage. Second day packed remaining furniture/boxes for storage

Cost: £1056

"An excellent service with very polite and personable movers. They needed to take some furniture over the outside banister as well.
All very covid secure"

REPORT THIS REVIEW

Review 18 Jan 2021 Recommended by customer My Age: 50 - 59 My level of experience of similar services: Average I have known this business: 5 - 10 years business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Entire contents of 4 bedroomed home, to retire to seaside.

Cost: £1999

"Very professional service

Polite guys, well mannered

Very happy with service given."

Team:
Haward Joe Percy

REPORT THIS REVIEW

Review 18 Jan 2021 Not Recommended by customer in BA7 My Age: 50 - 59 I'm: Female My level of experience of similar services: Average I have known this business: Over 10 years business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Customer Review

4 flights of stairs before our front door, apartment is over 3 floors.

"The three removal men worked extremely hard.

It was made clear at the time of the quote (together with online photo's) that we were moving to an apartment in bath on 2nd, 3rd, 4th floors.

Only 3 men were allocated for the task which was completely inadequate, and unfair on them.

Eventhough they acted professionally. I was felt bad that they had been put in this position by the company only for the fact there needed to be more staff and on the job."

REPORT THIS REVIEW

Review 28 Dec 2020 Recommended by customer in HP23 My Age: 40 - 49 My level of experience of similar services: Above Average I have known this business: 1 - 5 years business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The Dells team went above and beyond. They were friendly and super hard working. They moved us from a country lane with limited access

Cost: £1600

"I would not hesitate to recommend Dells. In fact i already have.

Dells have now moved us twice.

Thank you James and the removal team!!"

Team:
James

REPORT THIS REVIEW

Review 9 Nov 2020 Recommended by customer in HP22 My Age: 50 - 59 My level of experience of similar services: Average I have known this business: Under 1 year business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Remove and store lots to fit in.

"Very friendly and extremely capable."

Team:
Howard Jo

REPORT THIS REVIEW

Review 29 Oct 2020 Recommended by customer in HP2 My Age: 70 + I'm: Female My level of experience of similar services: Average I have known this business: Over 10 years business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Straight forward
Load day 1
deliver day 2

Cost: £912

"An excellent pair of lovely guys who made the whole process less stressful.

Sense of humor helped, very careful and considerate."

Team:
James

REPORT THIS REVIEW

Review 29 Oct 2020 Recommended by customer in HP23 My Age: 50 - 59 My level of experience of similar services: Average I have known this business: Under 1 year business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Narrow lane.

"The lads were careful and very very efficient
Very polite and courteous."

Team:
Carl James Howard Joe

REPORT THIS REVIEW

Review 19 Oct 2020 Recommended by customer in HR6 My Age: 70 + My level of experience of similar services: Below Average I have known this business: Over 10 years business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	8/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Down sizing initially to rented accommodation. Items stored in 5 containers - balance to rented house.

Cost: £2800

"Team of 3 worked over 4 days. Very competent and friendly, efficient team well done!"

Team:
James

REPORT THIS REVIEW

Review 30 Sep 2020 Recommended by customer in HP4 My Age: 60 - 69 I'm: Male My level of experience of similar services: Below Average I have known this business: Over 10 years business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

3 containers of property-nothing unusual.

Cost: £336

"Very reliable and work establishment company."

REPORT THIS REVIEW

Review 30 Sep 2020 Recommended by customer in HP22 My Age: 60 - 69 I'm: Female My level of experience of similar services: Below Average I have known this business: Over 10 years business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Packed upon Monday moved Tuesday - keys to new property not received until 3.30 but the team were fantastic-secondly care to help. Very good.

"Fabulous

No breakages lovely team packing will definitely use again and recommend."

REPORT THIS REVIEW

Review 18 Aug 2020 Recommended by customer in BH8 My Age: 60 - 69 My level of experience of similar services: Below Average I have known this business: Over 10 years business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The lads were very good they have made the move from Tring to Bournemouth very easy on the day.

Cost: £1500

"Very pleasant lads happy chat even after delay on M27 put away in roots we asked took things for use."

Team:
Paul Percy

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Review 13 Aug 2020 Recommended by customer in HP4 My Age: 40 - 49 I'm: Male My level of experience of similar services: Experienced I have known this business: Over 10 years business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved locally within town.

Cost: £768

"Great prompt service from a local company.

Howard and the rest of the team were excellent."

Team:
Howard

REPORT THIS REVIEW

Review 28 Jul 2020 Recommended by customer in HP4 My Age: 60 - 69 I'm: Male My level of experience of similar services: Experienced I have known this business: Over 10 years business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	7/10
The firm\'s charges are reasonable for the work involved

Show All

Customer Review

Move from London flat (second floor) to Berkhamsted

Heavy white goods, TV and mirrors

Cost: £579

REPORT THIS REVIEW

Review 23 Jul 2020 Recommended by customer in HR9 My Age: 50 - 59 I'm: Male My level of experience of similar services: Above Average I haven't used this business before business S Dell & Sons Limited https://www.referenceline.com/removers_removals_companies-in-berkhamsted-sdellsonslimited-15310

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	5/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move was from Tring (herts) to Ross on Wye (hereford) it was a last minute organisation due to Covid19 and last minute exchange.

We moved into rented accommodation.

Cost: £2800

"The men were very professional and yet friendly. We were very impressed by their efficiency and focus. They were very thoughtful and prompt.

We feel thee estimator over estimated our belonging, at a push, the whole move could have happened in a day, he quoted for 3 days!

On the whole we were very satisfied with Dell removals."

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