Witham Brothers Removals

West Station Goods Yard, Terminus Road
Bexhill-on-sea
East Sussex
TN39 3LR

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.6/10
1319 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
 9.6 /10 Overall Rating 9.6/10
Based on 1319 reviews since 2008
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property
 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed
 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite
 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" Plenty of staff and vans were available. A number of items we had overlooked were quickly boxed and loaded. On arrival at the destination they soon spotted that there wAs an issue with the buil...."   more
 
" Very happy with service no breakages and everything put where requested."   more
 
" Only criticism. Unhelpful and unwelcoming approach in Bexhill office when asked if move from store could be postponed a week, giving 7 days notice."   more
 
" Very long day, after waiting so long for completion, over 10 guys turned up to move us in. Very chaotic as so many of them in such a small house. Someone trod mud all up the stairs and into bedrooms -...."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Code of practice: 94%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 93%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 87%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 91%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 89%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 85%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 36
boxes 47
Brilliant 50
bros 44
Brothers 103
C 75
care 37
careful 35
cheerful 59
courteous 86
crew 52
definitely 42
easy 32
efficient 164
efficiently 37
excellent 200
extremely 75
family 28
fantastic 34
free 33
friendly 165
friends 38
furniture 49
good 130
great 85
guys 43
Happy 52
hard 87
help 41
helpful 313
Highly 58
impressed 37
packed 35
packing 54
pleasant 41
pleased 66
polite 182
professional 110
quick 30
quickly 28
really 39
recommend 203
recommended 34
removal 156
service 245
team 152
Thank 73
trouble 81
Witham 157
Withams 58
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 27 Mar 2019
Recommended by customer in TN17
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 7/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From an old cottage to a new build
 
Cost: £750
 

"Plenty of staff and vans were available.

A number of items we had overlooked were quickly boxed and loaded.

On arrival at the destination they soon spotted that there wAs an issue with the built in wardrobe in that it was not deep enough. The destination house was a new build.

They very rapidly cleared all the boxes and furniture with little fuss.

Happy to recommend them."
 
 
 
 

Review 3 Jan 2019
Recommended by customer in HP2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The men arrived on time and were very helpful and efficient.
 
Cost: £1410

"Very happy with service no breakages and everything put where requested."
 
 
 
 
 
 

Review 2 Jan 2019
Recommended by customer in TN33
 
 
Satisfaction Ratings
 
Sales & Support 3/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Only criticism. Unhelpful and unwelcoming approach in Bexhill office when asked if move from store could be postponed a week, giving 7 days notice."
 
 
 
 
 
 

Review 17 Dec 2018
Recommended by customer in TN40
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved out in pouring rain with no problems, had to wait a very long time for completion (after 4:30) and moved in, in just over half an hour!
 
Cost: £582

"Very long day, after waiting so long for completion, over 10 guys turned up to move us in. Very chaotic as so many of them in such a small house. Someone trod mud all up the stairs and into bedrooms - not impressed - but they did clear it up and made up my daughters bed so all good in the end. "
 
 
 
 
 
 

Review 5 Dec 2018
Recommended by customer in TN39
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £273

"Very good service by obliging handles"
 
 
 
 
 
 

Review 2 Dec 2018
Recommended by customer in TN39
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £582
 
 
Team:
Shane Rik
 
 
 

Review 28 Nov 2018
Recommended by customer in KT2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Contents moving, mostly fragile glass, art, decorative items and clothes. We didn't move furniture.
 
Cost: £1200

"Brilliant company from quotation to move. Zoe from the office was very helpful. Matt and Roy did the packing and they were great. They were punctual, polite and took great care with our items. I was relaxed about the move as I knew they were safe hands. Would definitely use them for any future moves, even though we are no longer in Bexhill "
 
 
 
 
Team:
Matt Roy
 
 
 

Review 16 Nov 2018
Recommended by customer in TN39
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1040
 
 
Team:
Kevin
 
 
 

Review 16 Nov 2018
Recommended by customer in TN39
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Packing carried out on the day before by one person (Kevin) excellent.
On day of move 3 people start loading, a further person joined later.
On delivery there was up to 7 people unloading.
 
Cost: £1040

"The packing was excellent. The removal was carried out with great care and dismantle of wardrobe was very professional. It raised on the day of moving, at times extremely hard, but they managed to carryout the whole exercise without getting the furniture wait.
More attention could have been made to protecting the carpets and some of the items we said we wanted left behind were brought along. However an excellent experience. "
 
 
 
 
Team:
Kevin
 
 
 

Review 17 Oct 2018
Recommended by customer in TN39
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving all our possessions last friday 12th October from our house to our new place.
 
Cost: £642

"Can't fault Witham bros. Who were a pleasure to deal with. "
 
 
 
 
Team:
Zoe Luke Bob Rick Meg
 
 
 

Review 9 Oct 2018
Recommended by customer in BT38
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 days move handled with patience by all of the team. Parking a challenge. but well handled at both ends - narrow private road to being and spash of carpets at the end - now we are well - known by the whole town!
 
Cost: £4350

"A good professional company - made us feel secure and cared for, during a long and difficult move over the water. Thank you. "
 
 
 
 
 
 

Review 1 Oct 2018
Recommended by customer in DT6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To store first and in container then on to a location 180 miles away.
 
Cost: £21000

"Excellent, courteous and sensitive service brilliant. Estimator was knowledgeable, efficient and friendly. Despite the distance and difficulties of the locations in both cases. No fuss was made. In addition they were punctual. "
 
 
 
 
 
 

Review 17 Sep 2018
Recommended by customer in TN40
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The removal man arrived on time - were methodical in their handling of the furniture - were helpful. This applied to packing and unpacking. "
 
 
 
 
 
 

Review 11 Sep 2018
Recommended by customer in PH2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was a move from a six-bedroom house in Sussex to a four - bedroom house in Perth. There were some heavy pieces of furniture and some furniture needed to be moved from essentially a converted attic space.
 
Cost: £4531

"We were very pleased with the removal service provided by Witham Brothers.
The men were pleasant, polite and professional. They worked hard and removed a lot of furniture and boxes without any fuss, making a potentially stressful time as straightforward as it could have been. "
 
 
 
 
Team:
Kev Craig Luke
 
 
 

Review 3 Sep 2018
Recommended by customer in TN40
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from a 4 bed detached house to a large 6 bed detached house (with 3 sets of stairs).
Lots of heavy boxes to be taken up to top floor.
 

"Kitchen contents and glassware crockery packed day before move.
Assisted with further packing on day of move.
Team was courteous, helpful, efficient and careful. Move went very smoothly. Very pleased with service from start to finish. Highly recommended.
"
 
 
 
 
 
 

Review 31 Aug 2018
Recommended by customer in TN21
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To move the contents of a 5 bedroom house
 
Cost: £2040
 

"Great effort by the team over a three day period on three really hot days at the beginning of August 2018. They were polite, punctual, helpful and careful.
Very good team effort managed really well by the team leader Craig.

Well done and thank you!"
 
 
Team:
Craig was the team leader. We dont recall all the other names but they deserve praise as well.
 
 
 

Review 21 Aug 2018
Recommended by customer in TN34
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 bed house to 2 bed bungalow.
 
Cost: £1824

"Very good. "
 
 
 
 
Team:
Craig Dan Lou
 
 
 

Review 16 Aug 2018
Recommended by customer in TN31
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 
 
Satisfaction Ratings
 
Sales & Support 6/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Good team.
 
Cost: £1038

"Concerns over several items damaged, But they had a long hot day. Overall very good value for money."
 
 
 
 
 
 

Review 27 Jul 2018
Recommended by customer in BN27
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We decided being we were moving to a small bungalow would need someone remove the large window.
But our removal chaps brought furniture in normal way.
Wonderful.
 

"Our team of removal men were a happy, helpful crew.
There was not anything that was too much trouble."
 
 
 
 
 
 

Review 20 Jul 2018
Recommended by customer in TN39
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £582

"Made moving stress free."
 
 
 
 
Team:
Kev Karl
 
 
 
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