Britannia Fleet Removals

Unit 18 Interlinq Trade Park, Chester Road
Pentre
Deeside
CH5 2DW

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating Britannia Fleet Removals 9.5/100
4 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 4 reviews since 2017
 
 
 
Sales & Support 8.5/10 Sales & Support Rating 8.5
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" From the outset, Britannia Fleet was a pleasure to deal with. Mal Fleet, The MD, did the survey in person, and I felt he noticed more than other surveyors and answered my questions more specifically. ...."   more
 
" Britannia is the company that likes to say ‘yes’. We asked for more boxes on 3 separate occasions and we got them each time. We had to change our removal date three times and we were always accommodat...."   more
 
" We are extremely grateful for the care and diligence taken with our possessions by Britannia Fleet when moving last week.  Mal, Carl and Dean were fantastic from start to finish.  Well presented, poli...."   more
 
" My 1st point of contact was Chris in the office, I explained exactly what I required. Chris arranged for a member of the team to visit me to asses the Moove. I was then sent a quote and I was totally ...."   more
 
 
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Customer Reviews
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Review 29 Mar 2018
Recommended by customer in L3 2
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 6/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved a short distance - only half a mile down the road - but the access to the flat I was moving out of was highly unusual, with two narrow staircases, both with turns, followed by more stairs, and a few large items of furniture to get out. It was clearly a job for the professionals! I sought three quotations, and it was clear from talking to Malcolm that he knew his business, loved his work, and wanted the job.
 
Cost: £1060
 

"From the outset, Britannia Fleet was a pleasure to deal with. Mal Fleet, The MD, did the survey in person, and I felt he noticed more than other surveyors and answered my questions more specifically. He outlined his plan for my move, and even gave a preliminary quotation at the survey appointment. The quotation, including packing, was the lowest of the three I received - 30% below the highest.

Chris packed everything very quickly and carefully, and labelled the boxes thoughtfully so that everything has been easy to find. He took care to leave me what I would need for that evening and the following morning. The less satisfactory aspect of working with Fleet was that the planners did not ring me as promised to say when I should expect the crew to arrive, leaving me to chase them. Thankfully, Mal himself answered the phone when I called after hours, and was able to answer my question.

The day of the move came, and, despite awkward staircases on the way out, and a narrow doorway on the way in to my new flat, the crew members demonstrated their expertise and quickly worked out the best route for larger pieces of furniture. They took care to check where I wanted everything, and left me with a liveable space from the outset. A couple of days later, I was unpacking the small chalk board I use to write a welcome message to my own visitors, and found with a smile that one of the movers had written "Welcome to your new home" on it! I would recommend Britannia Fleet."
 
 
Team:
Malcolm Fleet, Chris Dooley, Amanda Tierney
 
 
 


Review 15 Dec 2017
Recommended by customer in BH14
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Overnight move 250 miles
 
Cost: £2000
 

"Britannia is the company that likes to say ‘yes’. We asked for more boxes on 3 separate occasions and we got them each time. We had to change our removal date three times and we were always accommodated. Over the two days the guys were super-friendly and efficient. The stress was taken out of the move because they just got on with it. They went out of their way to make sure we were happy"
 
 
Team:
Andrea, Mal, Carl, John
 
 
 


Review 1 Jun 2017
Recommended by customer in L13
 My Age: 50 - 59 
 I'm: Female 

 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was by far the best removal service we have ever received!! 

"We are extremely grateful for the care and diligence taken with our possessions by Britannia Fleet when moving last week.  Mal, Carl and Dean were fantastic from start to finish.  Well presented, polite and very professional which put our minds at ease straight away.   Even down to small details…such as we have a tall standard lamp that we expected to just get placed somewhere within our goods.  Not with these guys!  They wrapped it up and strapped it to the inside of the vehicle so it wouldn’t move. This standard of care removed a great deal of stress from the process of moving; we were made to feel like valued customers throughout and were consulted every step of the way.  Outstanding service and we cannot recommend them highly enough!"
 
 
Team:
Mal Carl and Dean
 
 
 


Review 3 May 2017
Recommended by customer in L363
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I was totally impressed with the professional approach Britania fleet removals applied to my removal. This is a 1st class 5star removals company and I would totally recommend them. They took all the stress out of the Moove, they were extremely efficient and they took great care of all my items. 10 out of 10
 
Cost: £292
 

"My 1st point of contact was Chris in the office, I explained exactly what I required. Chris arranged for a member of the team to visit me to asses the Moove. I was then sent a quote and I was totally surprised with the value for money for the Moove.
Chris was extremely helpful and courteous and I booked my removal date with him.
The day if the Moove the guys turned up at the agreed time, and we're extremely efficient in the removal of furniture etc taking great care with handling.
Once they were all packed up and at my new house once again they were extremely helpful and efficient in placing my furniture eyc in the rooms I wanted them for in.
This is a fantastic company and I highly recommend them"
 
 
Team:
Mark and the lads
 
 
 

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