Simpsons Removals & Storage Ltd

Blue Hawk House, A1 Manor Way Bus Park, Manor Way
Swanscombe
Kent
DA10 0PP

Removers - Removals Companies

Listed under:  Removers / Removal Companies
85% recommended   Rating Simpsons Removals & Storage Ltd 9.1/100
430 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.1 /10 Overall Rating 9.1/10
Based on 430 reviews since 2008
 
 
 
Sales & Support 8.9/10 Sales & Support Rating 8.9
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 8.9/10 Packing & Handling Rating 8.9
The firm took care in packing and handling our property

 
Collection & delivery 9/10 Collection & delivery Rating 9.0
Our property was collected and delivered as agreed

 
Service 9.2/10 Service Rating 9.2
The staff were presentable punctual and polite

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Friendly service with swift helpful team. Many thanks"   more
 
" Everything was reasonably good except one of the guys kept asking for tips at least ten times At the end I had to give them £40 which I had £50 in my pocket.Also all the cupboards doors were damage...."   more
 
" Everything was managed very well Tina Marchant is a star and the removal guys were very professional. All in all a great service from start to finish"   more
 
" Dealing with Simpson's was relatively pleasant and easy, even if we had to wait a little for responses to one or two queries. Prices quoted were very reasonable, and compared well with fees we ha...."   more
 
 
About Us


Think Simpsons Removals & Storage Ltd for all home removals, business removals and relocation services throughout the UK, Europe and the developed world. Our experienced staff are experts in shipping personal possessions safely and carefully to new destinations around the world, so, if you're in need of a reliable and trustworthy removals and storage company to move you from home to home, we're here for you.
Simpsons provide transport throughout the UK, anywhere in Europe and cover all of the popular destinations worldwide, as well as some of the more remote areas of the globe. Simpsons can collect, deliver, store your goods, send excess baggage, provide packing materials, assist you with your home move or relocate your business for you.
To find out more about our shipping, storage or removals services simply browse through our website. If you have any queries you can contact us via our online form, or, give us a call free on 0800 515930.
     
Customer Reviews
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Review 18 Mar 2019
Recommended by customer in HD8
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Basic house move
 
Cost: £700
 

"Friendly service with swift helpful team. Many thanks"
 
 
 
 


Review 6 Mar 2019
Not Recommended by customer in RM3

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 2/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 5/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Everything was reasonably good except one of the guys kept asking for tips at least ten times At the end I had to give them £40 which I had £50 in my pocket.Also all the cupboards doors were damaged"
 
 
 
 


Review 4 Mar 2019
Recommended by customer in ME19
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
My goods were moved out of 1 property and placed in storage from the 20th December 2018 and then relocated to my new property on the 22nd February 2019.
 
Cost: £1000
 

"Everything was managed very well
Tina Marchant is a star and the removal guys were very professional.
All in all a great service from start to finish"
 
 
 
 


Review 25 Feb 2019
Recommended by customer in 3020
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 6/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We asked Simpson''s to help us move from the UK to Spain. The move was slightly complicated by our having to put our belongings into storage with Simpson''s for an unspecified period of time, as we were leaving purchase of a Spanish property until we were in that country. Two helpful young men moved the property into a van in central England and took it to the depot at Chesterfield; due to some communication confusion, they had not expected to have to pack our stuff, but they did so with a smile. Two months later, our belongings were delivered to our new address in Spain. The actual delivery, thanks to one particular employee of Simpson''s, went without a hitch. However, we had a couple of anxious weeks, as the Company seems set up to deliver from a huge lorry (not always practical). Our property arrived safely, but for one bookcase, which seems to have collapsed and then been deliberately pulled apart, so as to take up less room. This was not too problematic as we had a surplus of furniture for our new home, in any case.

"Dealing with Simpson's was relatively pleasant and easy, even if we had to wait a little for responses to one or two queries.

Prices quoted were very reasonable, and compared well with fees we have paid in the past for moves within England.

Staff were professional and pleasant throughout, both on the phone/email and in person.

The confusion in delivery to our address in Spain might have been avoided, if we had known in advance about the limitations and logistics of delivery to a narrow street in the centre of a city!"
 
 
 
 


Review 19 Feb 2019
Recommended by customer in SW1P
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a house to a flat that we''d hoped to sell, but couldn''t, so had twice as much stuff as would fit into the flat. This made the move more complicated than we had hoped, ending up with three parts to the move. The first part was to move our book mountain, so that we could unpack the boxes in order to fit in the next round of boxes with all our other stuff. The third part was to move stuff into storage, which Simpsons also provided at a favourable rate. The biggest challenge was carrying all our stuff up the 4 flights of stairs in our apartment building with no lift. The guys who did this were magnificent. They were also excellent, and very speedy, at doing the packing. We are happy to go with Simpsons.

"Thom came round to give an estimate and gave us confidence that he'd taken on board the diversity of issues that we were raising about the three parts to our move. The removers arrived early on two of the three parts to our move. They were helpful and quick. We were pleased with the whole process and have already recommended Simpsons to some friends who are moving."
 
 
 
 


Review 14 Feb 2019
Recommended by customer in DE7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved part load of furniture to my house in Alicante area of Spain. Simpsons collected from my UK address, stored and delivered in Spain on time and without any problems.
 
Cost: £2000
 

"The staff were very courteous and the guys who packed and unpacked were great. I recommend Simpsons to anyone considering a similar move. My furniture was in perfect condition when unpacked in Spain. Excellent service. Timely and efficient. Great staff and helpful in the office. Highly recommended by me to anyone moving to Europe."
 
 
 
 


Review 14 Feb 2019
Recommended by customer in IP13

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The usual. From Bexley to Suffolk. 2 Day move

"Got 5 quotes. Simpsons were in the middle. As are a well known firm I decided to go with
them. Big relief with the costs. Simpsons were £500 cheaper than the more expensive
ones. Staff were good and very professional"
 
 
 
 


Review 11 Feb 2019
Recommended by customer in Da14
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We received a competitive quote from Simpsons for packing and moving to our new (local) home.
 
Cost: £1600
 

"The two packers, Chris and Webster, worked really hard on the day before the move and were very professional.
On the move day the team of 4 again worked to ensure we got in and that the furniture and boxes were in the right rooms.
The excellent packing ensured that our fragile items were undamaged.
I would recommend them.
"
 
 
Team:
Chris, Webster, Tina
 
 
 


Review 11 Dec 2018
Recommended by customer in CT2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had one remaining item to bring back from China.
 
Cost: £2500
 

"Simpsons performed their part of the move perfectly. The problem was with the Chinese company.They refused to give information on delivery times, shipping times, the vessel. The item took a total of 6 months to arrive. I suspect this was because they were waiting for space on a container. We would have been happy to have told this rather than avoidance of communication. Let me stress Simpsonís and in particular, Karen Pictonís attention were completely satisfactory."
 
 
Team:
Karen Picton
 
 
 


Review 2 Oct 2018
Recommended by customer in SW2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We needed to arrange the removal and packing our personal belongings and furniture from our one bedroom apartment and Garage to our recently purchased house in France. Two family members had previously used Simpsons for their moves to Sweden and having been happy with the quotes and service, we also decided on Simpsons. Their Quote was also cheaper than the leading companies.
 
Cost: £3295
 

"From the beginning, (although no move is without a great deal of stress!) we felt we were being looked after by professionals.
The team of packers were cheerful, polite and fast (and though I worried about potential damage to certain items being just covered by blankets, I was reassured I had no need to), and everything was done in about five hours. Nothing was too much trouble. Thank you boys!

The Delivery to our house in France required transferring our Goods into a smaller Transit Van as the streets were too narrow for the Simpsons Truck. We hired the Transit Van ourselves as the Quote from a French Hire company was far too expensive. Our team of two were amazing - again, nothing was too much, and they smiled and chatted, carried and lifted up to the first floor (and the second, without being asked).
A huge thank you Connor and Terry, and for all the extra efforts, shhh...just brilliant.
Having unpacked and assembled our furniture and essential items over two days, there was no damage to any of our glassware, crockery, or anything else (just glass cracked on two large picture frames). Even the bulbs in my standing lamp still worked!

We are two most happy and satisfied customers. Excellent service.
"
 
 
Team:
G.S, J.P, G.C, C.W, Terry, Connor, Gloria, Max, Ersin
 
 
 


Review 22 Dec 2017
Recommended by customer in DA1
 My Age: 50 - 59 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 bed UK to Spain.
 
Cost: £3577

"I just wanted to thank you for the tremendous service we received from Simpsons in the UK and Spain. We've used Simpsons 4 times since 2007 and each time have been very happy with the service from the admin team and the physical guys on the ground. "
 
 
 
 
Team:
Danny James
 
 
 


Review 29 Nov 2017
Recommended by customer
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had a packing service and removal.
 
Cost: £2000

"Very good service from start to finish."
 
 
 
 
Team:
Paul Grant Terry
 
 
 


Review 8 Sep 2017
Recommended by customer in DA11
 My Age: 30 - 39 
 I'm: Female 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 bed semi.
 
Cost: £1500

"The two brothers who took care of our move were brilliant, they couldn't have been more helpful on a stressful day. They are a real credit to your company."
 
 
 
 
Team:
Danny Connor
 
 
 


Review 24 Aug 2017
Recommended by customer in ME15
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 bed move.
 
Cost: £570

"A truly amazing team. They made an anxious couple very relaxed. Thank you!"
 
 
 
 
Team:
Shaun Gavin
 
 
 


Review 2 Aug 2017
Recommended by customer in DA2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £800
 
 
Team:
Paul Steve Ekkers
 
 
 


Review 10 Jul 2017
Recommended by customer in TN28
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1000
 
 
Team:
Terry Ste
 
 
 


Review 10 Jul 2017
Recommended by customer in DA13
 My Age: 60 - 69 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
local removal-wardrobes and dining table dismantled and put back together.
 
Cost: £760

"Wonderful! really great crew move went very smoothly on a very hot day. "
 
 
 
 
Team:
Paul Kev St
 
 
 


Review 29 Jun 2017
Recommended by customer in DA3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Local removal within longfield.
 
Cost: £1200

"A job well done, fab bunch of guys to work with."
 
 
 
 
Team:
Gary Terry Steve Simon
 
 
 


Review 29 Jun 2017
Recommended by customer in SE10
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete packing service and removal.
 
Cost: £876

"Wonderful service. Lovely guys, very professional, polite and hardworking."
 
 
 
 
Team:
Paul Kev Ray
 
 
 


Review 23 Jun 2017
Recommended by customer in DA4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £800
 
 
Team:
Terry Chris St
 
 
 

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