Fisher Diamond Roofing

72 Baldovie Terrace
Dundee
Angus
DD4 8TG

Roofers

Listed under:  Roofers / Roofing
100% recommended   Rating Fisher Diamond Roofing 9.6/10
121 reviews since 2005
 
Satisfaction Ratings
 
Overall Rating
 9.6 /10 Overall Rating 9.6/10
Based on 121 reviews since 2005
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed
 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy
 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional
 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" Quality of work was amazing and the best materials were used. We were always kept up to date on the progress. Very professional and helpful would highly recommend!"   more
 
" Excellent job by a hardworking and respectful team. They did the job at short notice. Completed in a timely manner. Trustworthy and polite, I highly recommend Fisher Diamond Roofing"   more
 
" The work was carried out by Richard and his team as sub contractors. They were kept up to date by the main contractor and when the build was ready for them, the fitting of the roofing was done without...."   more
 
" Excellent work Very professional and polite. Work carried out when expected great value and would highly recommend."   more
 
About Us

Fisher Diamond Roofing Ltd is a flat roofing company based in Dundee, operating throughout the Tayside, Fife and surrounding areas since 2000. We specialise in Flat Roofing Systems and have been certified, licensed installers for Alwitra Roofing Systems since 2000 and more recently for Armourplan Single Ply Systems. Our roofing services range from repair and maintenance to renovations and new installations, for both residential and commercial clients. We pride ourselves in supplying quality materials and workmanship and provide insurance backed guarantees of up to 20 years on new installations.
With over 25 years of experience in the roofing industry, we have been involved in numerous high profile projects throughout Scotland and are proud to have achieved the ‘NFRC Roofing Award Finalists’ title and be accredited with the ‘NHBC Pride in the Job Award’.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 90%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 84%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 96%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

best 4
business 3
called 3
certainly 3
class 6
clean 6
cleaned 4
communication 5
completely 4
definitely 3
Delighted 3
Diamond 13
disruption 3
efficient 9
efficiently 4
estimate 4
Excellent 21
explained 3
finished 5
Fisher 13
flat 3
friendly 11
fuss 3
good 16
Great 7
guarantee 4
guys 3
happy 7
hard 4
helpful 6
highly 6
honest 3
pleasant 7
pleased 8
polite 5
problems 5
professional 13
professionally 5
Quality 8
recommend 15
reliable 5
Richard 6
roof 7
Roofing 6
satisfied 8
service 11
standard 5
team 7
tidy 11
working 8
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 13 Nov 2019
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and installation of new Alwitra Evalon single ply roofing system to flat roof. (31.5msq area)
 
Cost: £4683

"Quality of work was amazing and the best materials were used.
We were always kept up to date on the progress.
Very professional and helpful would highly recommend!"
 
 
 
 
 
 

Review 8 Oct 2019
Recommended by customer in KY8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace x2 felt flat roofs, one on a garage the second on an extension to house.
 
Cost: £6000

"Excellent job by a hardworking and respectful team. They did the job at short notice. Completed in a timely manner. Trustworthy and polite, I highly recommend Fisher Diamond Roofing"
 
 
 
 
Team:
Richard Diamond
 
 
 

Review 3 Sep 2019
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Provision of an ALWITRA hot roof system on the 5m x 4.5m flat roof of a new extension.
 

"The work was carried out by Richard and his team as sub contractors. They were kept up to date by the main contractor and when the build was ready for them, the fitting of the roofing was done without any issues.
Great job. "
 
 
 
 
 
 

Review 15 Feb 2019
Recommended by customer in KY10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit a new Alwitra roofing system to flat roof.
 
Cost: £2040

"Excellent work Very professional and polite.
Work carried out when expected great value and would highly recommend."
 
 
 
 
 
 

Review 13 Aug 2018
Recommended by customer in G68
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing and rectifying flat roof.
 
Cost: £2092

"I cannot commend. Fisher Diamond Roofing without going on the top. They were magnificent from the initial call through to conforming payments made work was outstanding. Great company, excellent work and brilliant customer service and focus."
 
 
 
 
 
 

Review 15 Jan 2018
Recommended by customer in KY10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement flat roof, soffits and guttering.
 
Cost: £5564

"Progress repair with photographs every day. "
 
 
 
 
 
 

Review 3 Dec 2017
Recommended by customer in PH11
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of flat roof over garage which adjoins house. Fantastic service from Gillian and Richard, work completed quickly & to such a high standard, kept fully up to date on progress throughout. Have already recommended to friends & will definitely do so again. Excellent.
 
Cost: £6000
 

"Excellent from start to finish - arranged suitable time to view work needed, gave honest assessment of what would be best for us without trying to upsell to more expensive material, fitted us in at short notice when we asked them to undertake the work, kept us notified of planned finish times, what was being done etc. Site left clean, tidy & rubbish-free and Richard & his staff really friendly and approachable on-site and Gillian so helpful with any queries. Prices resonable for work being undertaken & was one of the lowest quotes we obtained but came with guarantee which was a big plus - would definitly recommend."
 
 
Team:
Gillian & Richard
 
 
 

Review 8 Sep 2017
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of flat roof on extension.
 
Cost: £1838
 
 
 
 

Review 10 Feb 2017
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and installation of built-up felt roofing system to flat roof on extension to neat of property ( approx 19.95 m.sq ).
 
Cost: £2976

"Very satisfied with work carried out and guarantee.

I have used this firm for 1st time."
 
 
 
 
 
 

Review 2 Feb 2017
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of garage flat roof. Garage, only a couple of years old had water ingress from day one. Got fed up of patches. Repairs by original sub contractor that did not work. Have used Fisher Diamond Roofing Ltd before and have.
 
Cost: £6292

"Been very happy with work done. This job is again excellent."
 
 
 
 
 
 

Review 2 Nov 2016
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and install felt roofing system to dormer roof.
 
Cost: £2319

"A great team of workers. I was kept informed every step of the way. Excellent job, great communication and time keeping, positive attitude, pride in their work. They cleaned up brilliantly. Well done fisher diamond! I have used this firm for 1st time."
 
 
 
 
 
 

Review 22 Sep 2016
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
90 m2 new roof. Single ply membrane and insulation.
 
Cost: £10700

"Excellent company to work with. Richard was very flexible, fitting in with the best of the building work and working every day until completion. Good quality job.

Gillian communicated brilliantly and answered every query promptly and efficiently.

Wouldn't hesitate to recommend and I am quite fussy!
"
 
 
 
 
 
 

Review 7 Sep 2016
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New single ply roofing system, new dry ridge system and repairs to garage roof.
 
Cost: £6042

"Very pleased with the work done. Looks great. Very little disruption and they had a skip for the rubbish. I have used this firm: 1st time."
 
 
 
 
 
 

Review 24 Aug 2016
Recommended by customer in KY8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of a new Alwitra Evalon single ply roofing system and installation only of velux dome roof light to a flat roof (approx area 10.24 m.sq)
 
Cost: £2175

"The men were a joy to have on the premises. Clean, tidy, well mannered. I would most certainly use them again. I have used this firm: 1st Time"
 
 
 
 
 
 

Review 6 Jun 2016
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair roof leak. Due to water coming in through felt on flat roof chimney.
 
Cost: £456

"1st class service all round communication about work was excellent. Not left wondering what was happening or when job would be done, which is usually the case with other firms we have had in the past."
 
 
 
 
 
 

Review 12 Apr 2016
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and installation of flat roofing system, alwitra evalon single ply
 
Cost: £2766

"Twa bra lads that knew their staff"
 
 
 
 
 
 

Review 30 Mar 2016
Recommended by customer in WY10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of Alwitra single ply roofing system to balcony. Approx. area 3.27 msg.
 
Cost: £2298

"The work was performed on time, by two very hard working, skillful and considerate men."
 
 
 
 
 
 

Review 18 Mar 2016
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re-roofing
 
Cost: £1740

"The work was completed as promised and I was greatly impressed by their work rate and courtesy."
 
 
 
 
 
 

Review 13 Mar 2016
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of new Alwitra single ply roofing system.
 
Cost: £830

"Delighted with the work carried out. Tradesmen were very helpful and answered all my questions. Work carried out was very professional and I would not hesitate to recommend the company."
 
 
 
 
 
 

Review 27 Jul 2015
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Strip then re-roof canopy above front door.
 
Cost: £300

"Prompt & efficient."
 
 
 
 
 
 
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